Children's Home run by Keys Care Limited in Lincolnshire

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judge that it has sustained effectiveness .

p.2

children and young people since the most recent full inspection

Young people continue to make good progress living in this home. Staff and managers display a detailed knowledge and understanding of young people’s complex needs and provide positive care and support at all times. Two young people have moved out since the last inspection. Both endings were not planned, but staff worked closely with placing authorities and involved agencies to try to enable smooth transitions.

p.2

children and young people since the most recent full inspection

For those young people currently living in the home, their attendance and engagement in education is particularly positive. From their starting points, they have made very positive progress. Both young people are currently preparing for their formal examinations. Additional study support has also been put in place for one young person to increase their chances of academic success. Young people engage very well and see the value of education. They have aspirations for their futures and work with staff to make plans for the next stages of their lives.

p.2

children and young people since the most recent full inspection

Staff fully support young people’s relationships with family members and significant others. Staff act as positive role models and advocates for young people and clearly place their safety and welfare at the centre of their work. Young people learn crucial independence skills. They have a weekly budget allocated to them and undertake their own food shopping and do their own cooking and chores. This promotes their independence skills and will prepare them well for their eventual move to adult life.

p.2

children and young people since the most recent full inspection

No shortfalls were identified as a result of the last inspection. Three shortfalls have been identified as a result of this inspection. Recording systems for the use of physical restraint enable staff to record whether young people are offered medical treatment following a restraint. Records considered during this inspection identified that, on several occasions, the offer of medical treatment was not made to young people. This undermines young people being able to express their needs and in having any health-related issues addressed.

p.2

children and young people since the most recent full inspection

One formal complaint has been received from a professional since the last inspection. This was responded to in a very timely manner by managers and detailed records of all actions were taken and outcomes recorded. A young person raised a concern about a member of staff, which was not recorded as a formal complaint. Action was taken by managers in response to the concerns raised, but the outcome of the investigation and outcomes were not notified to the young person involved. This undermines the ability of young people to understand how any concerns they may have are dealt with by managers.

p.2

children and young people since the most recent full inspection

One allegation has been made involving a member of staff since the last inspection. Managers took action to consider the concerns, including contacting the designated officer and police. Records do not provide a detailed or thorough account of all actions taken or outcomes. This does not reflect the support provided to staff or young people in such situations or the outcome of the investigative process. From records considered during this inspection, there has been no apparent adverse impact on young people. There is, however, a need to ensure that detailed records and chronologies of all allegations are kept and maintained on staff members’ files.

p.3

Information about this children’s home

This home is operated by a private, national organisation. The home is registered to offer care and accommodation for up to three young people who may have emotional and/or behavioural difficulties.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement 25/10/2016 Full Good 10/02/2016 Interim Sustained effectiveness 10/06/2015 Full Good 05/03/2015 Interim Sustained effectiveness

p.4

Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

Ensure that a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure is recorded within 24 hours of the use of a restraint in relation to a child in the home. (Regulation 35 (3)(viii)) 24/04/2017

p.5

Requirement Due date

Ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (3)) 24/04/2017

p.5

Requirement Due date

Ensure that records are kept of an allegation of abuse or neglect, and the action taken in response, which describe the measures which may be necessary to protect children following an allegation of abuse or neglect. (Regulation 34 (2)(d)(e)) 24/04/2017

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.6

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.7

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.7