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Social care · Social care interim inspection

Children's home run by Reflexion Care Group Limited in Shropshire

Inspected 16 Mar 2017 · URN SC366112

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Summary

No overall grade in this framework

Paul Robinson

What we read, and from where

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  • Inspection datesingle source

    16 Mar 2017

  • Inspectors verified

    Paul Robinson

  • Postcode verified

    SY4 3DH

  • URN verified

    SC366112

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+80Very positivemore positive than 86% of reports of this type

Reads more warmly than most reports of this type.

Praiseexcellentoutstandingwell plannedeffectivepositivelyeffectivelysuccessfullyimproved
Criticismdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings410w+86
  • What needs to improve109w−20

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
518
shorter than usual (typical 904)
Reading level
Hard
Flesch 49, typical 48
Average sentence
17 words
Next steps
4
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 41%What needs to improve 11%About the inspection 48%

Full report text

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the full inspection, the registered manager and two members of staff have left. All vacancies were filled immediately and detailed handovers took place. This ensured that changes in staff did not have an impact on the care that was being provided to young people.

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children and young people since the most recent full inspection

Transitions in and out of the home are well planned. Members of staff demonstrate a good insight into how best to support young people at each stage so that moves are child focused. For example, a transition to semi-independence for one young person consisted of a two-week timetable. This enabled the young person to meet the staff and spend time at his new placement until he was ready to move in.

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children and young people since the most recent full inspection

Staff have supported one new admission to settle quickly. The staff’s intuitive approach and effective behaviour management mean that the young person displays remarkably different behaviour than was seen previously. Consequently, the young person has significantly reduced his risk-taking behaviour and instead now seeks the support of staff to make safe decisions.

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children and young people since the most recent full inspection

Another positively aspect of the young person’s move to the home is that he has been able to remain at the school that he attended in his previous placement. Staff have supported the young person to maintain his excellent attendance at school.

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children and young people since the most recent full inspection

All members of staff continue to link well with the clinical therapy team to secure collaborative working. This helps to ensure that all staff are making progress in understanding the young person’s childhood experiences and how best to meet his emotional health needs.

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children and young people since the most recent full inspection

Staff members’ commitment to facilitating family contact is impressive. Staff members committed to a weekend of overnight stays to ensure that a young person could re-establish contact with his family after a significant period. Staff are equally sensitive to the impact that this contact could have on the progress that the young person has already made, and are working closely with the placing authority to manage this effectively. The new manager has only been in post for five weeks and is still establishing herself in her new role. Despite this, the manager has a good grasp of the home and presents as motivated and committed to providing the young person with the very best support.

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children and young people since the most recent full inspection

One requirement was raised at the full inspection. This has been successfully addressed. No significant shortfalls have emerged from this inspection.

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Information about this children’s home

This children’s home is registered to provide care and accommodation for one young person, irrespective of gender, who may have emotional and behavioural difficulties and learning disabilities. The home is privately owned and the organisation operates a number of other children’s homes in the area.

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Recent inspection history

Inspection date Inspection type Inspection judgement 18/10/2016 Full Outstanding 18/03/2016 Interim Sustained effectiveness 07/10/2015 Full Outstanding 04/03/2015 Interim Improved effectiveness

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation:

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Recommendations

 Ensure that staff have proactive relationships with school and educational support services. The home should have processes that enable staff to share their experiences and understanding of the child’s educational needs and progress with other services. (‘Guide to the children’s homes regulations including the quality standards’, page 27, paragraph 5.7)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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