Children's home run by Seaside Care Homes Limited in Havering

children and young people since the most recent full inspection

This home was judged as good at the last full inspection. At this interim inspection, Ofsted judges that it has improved effectiveness .

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children and young people since the most recent full inspection

The manager and the staff have worked towards meeting the one requirement and the two recommendations made at the last full inspection. There has been a drive to improve the progress and experiences of the children and how this is evidenced. The records show that the children have positive and long-term placements, good health and ongoing monitoring to meet the children’s complex needs. A carer said, ‘The progression she has made, especially within education, is amazing.’ The manager ensures that when recruiting new staff, a full and extensive recruitment process is undertaken. Safeguarding checks are vigorous, and the staff records are continually monitored. Practice supervision and training are of a good quality and a broad range of topics are covered. The staffing levels are appropriate and flexibly arranged to meet the individually assessed needs of each child. The staff feel well supported by the manager, who leads by example to ensure that there is child-

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children and young people since the most recent full inspection

focused care. One member of staff said, ‘It’s a lovely company to work for. I love working here’ and, ‘I feel part of a complete team.’

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children and young people since the most recent full inspection

The children live in accommodation which is of a very high standard. Communal areas and the children’s bedrooms are personalised, well-furnished and immaculate. The kitchens and bathrooms are clean and fresh. There is a well- maintained garden, abundant with flowers and shrubs, which has access for all children to use the play equipment. The sensory room has a variety of toys and stimulating accessories. This helps the children to flourish and grow. The home is near to the beach which both the children and the staff regularly use to take long, leisurely walks. The children benefit from a stable and secure environment. As a result, they make good progress from their starting points in most areas.

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children and young people since the most recent full inspection

The recording systems in the home are robust. The children’s files and detailed records of care are well organised and maintained. For example, monitoring systems are in place which provide the manager with a clear sense of strengths and areas for development in the service. The staff have supported one child to improve their emotional stability to a high degree and engage positively in education. A teacher said, ‘She has come on in leaps and bounds. She always looks clean, tidy and well cared for. In fact, the manager and team are absolutely brilliant.’ Effective and regularly reviewed care plans and risk assessments reflect and contribute to meeting the ongoing and changing complex needs of the children. Staff undertake key work sessions with the children using visually colourful achievement books, which show pictures of events and activities that the children have taken part in. For example, a ‘Little Mix’ experience, days to the zoo

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children and young people since the most recent full inspection

and contact with their family. A whole wall is dedicated to a child’s up and coming 18th birthday, which includes pictures from birth to adulthood, memories of treasured moments and favourite topics that reflect happy times for the child.

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children and young people since the most recent full inspection

There have been no incidents of physical restraint, sanctions, going missing from care or safeguarding concerns since the last full inspection. The records of behaviour are well written and reviewed. During incidents, appropriate action is taken. For example, during one incident, the staff contacted the on-call nurse for advice, which was also shared with the parents and agreed upon. This enables the staff to act swiftly to calm and relax the child. There has been one complaint since the last inspection which was dealt with appropriately. There have been several compliments received. One parent said, ‘The process from start to finish to provide respite care for my child was implemented perfectly and respites have been amazing.’ Child and parent satisfaction audits are carried out regularly and reflect the positive experiences for both the children and their families. A new policy ‘Safer Touch’ has been introduced into the home. All of the staff have had the training to

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children and young people since the most recent full inspection

complement the policy. This enables the staff to safely deliver other aspects of care, for example, physical contact such as foot massages. The policy runs in conjunction with other policies within the home, such as equality and diversity, dignity and respect, philosophy of care and individual children’s care plans. All other health and safety checks, for example, fire and electrical testing, including monthly audits are well maintained, reviewed regularly and up to date.

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children and young people since the most recent full inspection

The home is very well resourced to ensure that the service meets the aims, objectives and individual complex needs of the children. A calm, relaxed and warm atmosphere adds to the positive experience and outcomes for the children and their families.

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Information about this children's home

The home is registered for up to four children and may provide respite care and accommodation for children who have learning and/or physical disabilities, complex medical needs and who may have life-limiting conditions. Children have packages of care varying from living at the home as semi-permanent placements or occasional overnight stays to short visits after school . The home is privately owned by Children’s Respite Care Limited. The home is also registered by the Care Quality Commission.

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Recent inspection history

Inspection date Inspection type Inspection judgement 25/07/2016 Full Good 22/02/2016 Interim Sustained effectiveness 13/10/2015 Full Outstanding 17/02/2015 Interim Improved effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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