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Social care · Social care interim inspection

Children's home run by Mangrove Care Limited in Newcastle-under-Lyme

Inspected 7 Mar 2017 · URN SC068261

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Summary

No overall grade in this framework

Dave Carrigan

What we read, and from where

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  • Inspection datesingle source

    7 Mar 2017

  • Inspectors verified

    Dave Carrigan

  • URN verified

    SC068261

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+8Mostly positivemore positive than 26% of reports of this type

In line with other reports of this type.

Praisepositivesuccessfullyfeel safewell supportedimprovedsecure
Criticismcompromisedeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings474w+44
  • What needs to improve258w−60

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
728
about usual (typical 904)
Reading level
Fairly hard
Flesch 52, typical 48
Average sentence
20 words
Next steps
2
typical 4
Hedged sentences
14%
“some”, “not always”, “most”…

Where the words go

Findings 40%What needs to improve 22%About the inspection 38%

Full report text

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . Young people continue to benefit from good-quality care that contributes to them making sufficient progress in most aspects of their lives. This is because all members of staff put young people’s individual needs at the centre of their everyday practice. Since the last inspection, there has been one change to the young people living in the home. One young person has successfully returned to the care of his parents and one young person has moved into the home. Managers ensure that young people’s health needs are largely met, and they have access to a range of local services when necessary. However, some young people’s health monitoring, which has been agreed with health professionals and recorded in their health plans, is not being followed through with sufficient rigour. This can

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children and young people since the most recent full inspection

compromise young people’s health. Some young people attend school on a regular basis. Other young people are seeking employment as part of their independence plans. Staff work in partnership with education departments and other relevant professionals to ensure that young people have every opportunity to reach their full potential. This positive work has seen some young people’s school attendance improve term on term. One young person was described by his school as being the best student last term. There are opportunities available for young people to give their views about the home. Regular residents’ meetings take place with the staff and individual key- working sessions are completed. A complaint made by a young person was not recorded in the complaints log. This means that managers are not monitoring and reviewing complaints to inform future practice. The positive relationships between staff and young people mean that young people

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children and young people since the most recent full inspection

continue to feel safe and secure in their home. As a result, there have been no recorded incidents of physical intervention or missing-from-care episodes since the last inspection. The home is displaying some deterioration in the kitchen and bathroom areas, and the bedrooms are showing signs of wear and tear. This environment is not in line with the quality of care that young people receive from staff. Managers ensure that staff complete regular health and safety checks and follow a range of safety procedures to protect young people from potential hazards. This includes fire drills and emergency evacuations to ensure that young people know what to do in case of an emergency. The home continues to be managed by a suitably qualified manager who has been in post since March 2007. Staff confirm that they are well supported through regular supervision, annual appraisal and training and development. This ensures

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children and young people since the most recent full inspection

that staff keep their skills and knowledge relevant and up to date. The manager has ensured that the requirements and recommendations from the last inspection have been met.

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Information about this children’s home

The home provides care and accommodation for up to four young people aged between 10 and 17 years on admission. The home is privately owned and managed.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

10/02/2016 Interim Sustained effectiveness

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Recent inspection history

04/02/2015 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meet(s) the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard In order to meet the quality and purpose of care standard the registered person must ensure – (c) that the premises used for the purposes of the home are designed and furnished so as to (i) meet the needs of each child. 22/03/2017

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Requirement Due date

10: The health and well-being standard In order to meet the health and well-being standard the registered person must ensure – (a) that staff help each child to (i) achieve the health and well-being outcomes that are recorded in the child’s relevant plans; (ii) understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well- being, in a way that is appropriate to the child’s age and understanding. 22/03/2017

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Requirement Due date

13: The leadership and management standard In order to meet the leadership and management standard the registered person must – (2)(h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 22/03/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection. This inspection was carried out under the Care Standards Act 2000 to assess the

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Information about this inspection

effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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