Children's home run by Keys Child Care Limited in Telford and Wrekin

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . Since the full inspection, there have been five discharges and three admissions to the home. Transitions in and out of the home are well considered and executed successfully. A professional told the inspector, ‘The staff have gone above and beyond. They were particularly good at the end, explaining to [the young person] what was going to happen next and preparing [them] for the transition. They were excellent.’ Staff take time to identify what is important to young people and use this as a means to motivate and encourage young people to engage. For example, one young person’s interest in caring for their pet has been used to develop relationships with staff, to motivate them to go out on activities and to start thinking about education. Staff are quick to learn how best to support young people who have histories of

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children and young people since the most recent full inspection

going missing and being aggressive towards others. Staff focus on getting young people involved in fun activities such as ice skating and bike riding and provide them with positive alternatives to the behaviours that they have previously displayed. This has a high success rate. However, some young people can still at times go missing from care. All staff respond to such situations swiftly and proactively. Staff work collaboratively with partner agencies including the police and placing authorities and there is evidence of challenge when staff feel that partner agencies need to do more. The use of physical intervention by staff is low, as staff are effective at de- escalating situations. When such measures are necessary, members of staff are reflective and they consider how the situation could have been handled differently. This ensures that any learning is disseminated to the whole team. Some areas of the home have been recently redecorated to ensure that young

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children and young people since the most recent full inspection

people are afforded a pleasant and homely environment in which to live. The manager uses a monthly development plan as an effective tool to reflect on the areas of strength and development. This means that the needs of young people are well understood. At the full inspection, four requirements were raised. These have all been addressed. There are no shortfalls emerging from this inspection.

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Information about this children’s home

This children’s home is registered to provide care and accommodation for four young people who have emotional and behavioural difficulties. The home is operated by a private company. It provides a 12-week assessment to young people in crisis.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

15/03/2016 Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection. This inspection was carried out under the Care Standards Act 2000 to assess the

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Information about this inspection

effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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