Bright Horizons Kingston Day Nursery and Preschool

Bright Horizons Kingston Day Nursery and Preschool 95 Richmond Road, Kingston Upon Thames, KT2 5BT

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Inspection date

Previous inspection date 4 January 2017 10 September 2015

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Effectiveness of the leadership and management Requires improvement Quality of teaching, learning and assessment Requires improvement Personal development, behaviour and welfare Requires improvement Outcomes for children Requires improvement

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This provision requires improvement. It is not yet good because:

 The high number of recent staff changes has a negative impact on the quality of the provision. Children in the pre-school do not have a key person, as required, to support them and work with their parents. Insufficient information is shared between staff and parents about children's care and learning to provide consistency in their development.  The manager does not monitor staff's teaching practice effectively, or offer staff the support and training they need to ensure that they provide children with challenge in their learning. Children in the pre-school do not make good progress in their learning.  The manager's use of self-evaluation is weak and does not successfully identify and target all areas that require improvement, for example, the varied quality of teaching.  Staff do not provide children with enough opportunities to learn about similarities and differences between them, or to explore the local community and the wider world.

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It has the following strengths

 Staff are kind and act as positive role models for children. Children behave well.  Children have plenty of opportunities to develop their independence skills.  Staff in the baby and toddler rooms provide stimulating environments where children readily engage in activities and enjoy their learning.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage the provider must:

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Due Date

 assign a key person to each child to ensure that they receive the support they need and feel emotionally secure 06/02/2017

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Due Date

 develop good partnerships with parents and improve information sharing about children's learning, development and care needs to provide children with the continuous support they need 06/03/2017

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Due Date

 provide more effective support, guidance and training opportunities for all staff to improve the overall quality of teaching and the outcomes for children. 06/03/2017

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Due Date

To further improve the quality of the early years provision the provider should:

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Due Date

 make better use of self-evaluation to identify where improvements are needed to meet requirements and improve outcomes and learning experiences for children  provide greater opportunities for children to learn about similarities and differences between them, diversity in the local community and the wider world.

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Inspection activities

 This inspection was carried out following Ofsted's risk assessment process.  The inspector spoke to staff, parents and children at appropriate times during the inspection.  The inspector held a meeting with the management team and sampled a range of relevant documentation, including documents confirming staff's suitability and qualifications, and children's assessments.  The inspector observed the staff deployment and the quality of teaching across the nursery and pre-school and the impact this has on children's learning.  The inspector completed a joint observation with the manager and held a discussion regarding the learning that took place.

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Effectiveness of the leadership and management requires improvement

The manager is working on an action plan to raise the quality of the provision. However, she has not recognised the negative impact that staff changes have on children's development. For example, children in the pre-school do not have a key person to support their individual needs and this also has a negative effect on sharing information with parents. Safeguarding is effective. Most staff are trained in first aid and they have all attended safeguarding training. They have a good understanding of the procedures to follow if they have a concern about a child's welfare. Overall, the management team works quite well together and has taken action to ensure that the ratio requirements are met consistently. They regularly review policies to check they are effective. The manager has supervision meetings with staff but fails to provide good support, or enable staff to attend relevant training, to improve their teaching skills.

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Quality of teaching, learning and assessment requires improvement

Not all children have good learning experiences and they do not make the progress they are capable of. Assessments of children's learning are completed and used effectively to plan positive learning experiences for the younger children. Staff in the pre-school group are temporary; the quality of teaching is inconsistent and interactions with the children are not good. Staff do not know the pre-school children well and they fail to build effectively on what children know and can do. Staff do not offer children many opportunities to learn about similarities and differences between them and the wider world, and children have limited opportunities to explore the local community. Staff often read with the children and engage with them in conversations during group time.

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Personal development, behaviour and welfare require improvement

The key-person system is not implemented effectively in the pre-school. However, staff are suitably deployed to keep children safe. Staff encourage children to be active indoors as well as outdoors. For example, children move to actions, play with balls and balance on the wooden bricks outdoors. Staff monitor children's hygiene routines effectively. They make sure that all food is stored safely, and that children have regular meals and snacks, as part of healthy lifestyles. A suitable range of resources is available for children to use.

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Outcomes for children require improvement

Children in the pre-school are not challenged in their learning. They lack consistent teaching and are often left to play unsupported. Overall, most children make steady progress that is typical for their ages. They develop confidence and learn to be independent and manage their personal needs. They enjoy being active outdoors and learn to lead healthy lifestyles. Children practise their early writing skills and learn to count.

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Setting details

Unique reference number EY475354 Local authority Kingston upon Thames Inspection number 1080751 Type of provision Full-time provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Age range of children 0 - 4 Total number of places 74 Number of children on roll 66 Name of registered person Bright Horizons Family Solutions Limited

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reference number

Date of previous inspection 10 September 2015 Telephone number 0203 780 7913

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reference number

Bright Horizons Kingston Day Nursery and Preschool is part of a large chain of nurseries owned and run by Bright Horizons Family Solutions Limited. The nursery registered in 2014 and operates from Kingston upon Thames. It opens Monday to Friday from 7.30am to 6.30pm all year around, except for bank holidays. The nursery employs 14 permanent members of staff. Of these, one holds a degree in early years, eight staff hold a relevant childcare qualification at level 3, and two hold qualifications at level 2. A chef also works on the premises. The nursery receives funding for the provision of free early education for children aged three and four years.

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This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the early years foundation stage.

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procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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