Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the previous inspection, the registered manager for this home has tendered his resignation and a temporary interim manager has been appointed. The young person enjoys living in the home and finds the interim manager and staff supportive, describing the interim manager as ‘absolutely brilliant’ and the staff ‘great and caring’.

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children and young people since the most recent full inspection

The interim manager has put in place clear written plans to support the young person to help them achieve their potential, particularly with regard to education, contact with family and managing unsafe behaviours. The young person has responded well to this support and, as a result, has not absconded from the home since shortly after moving in to the home. The manager has responded to any incidents that have occurred to ensure that staff and the young person can learn from these incidents and prevent them from occurring in the future. While incident records do demonstrate that management oversight is in place, set timescales are not in place for the incidents to be signed off with a recommended course of action. Therefore, when the interim manager is not available, for example when he is on leave, incidents are not reviewed for several days.

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children and young people since the most recent full inspection

While the interim manager has vigorously pursued education plans, the resulting impact has not been as effective as hoped. Educational professionals and those supporting the young person have been unable to implement plans fully due to indecision by the placing authority about where the young person should live beyond the very short term. Consequently, the young person feels frustrated due to not knowing where they will be living in the coming weeks. This delay has impacted on the young person’s ability to settle, both practically and emotionally. The manager for the home has challenged the lack of decision-making for the young person with social care professionals, including the social worker and independent reviewing officer. This matter, very recently, has been escalated by the organisation’s regional manager to a more senior level in the local authority to resolve the problem.

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children and young people since the most recent full inspection

Staff members have worked hard to create trusting relationships with the young person and encourage interests and hobbies. These include ghost hunting and a personal training session at the gym. The young person feels safe in the home and is able to voice any concerns or complaints they have.

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children and young people since the most recent full inspection

The registered manager of another home within the organisation is overseeing the running of this and three other homes as a temporary measure. She has worked hard and enthusiastically to ensure that the requirements made at the last inspection are met. Staff receive regular and robust supervision which is conducted in a confidential environment. The manager has identified the training that staff need, including training in what to do when young people self-harm. A recommendation is made that this training happens quickly to ensure that all staff have the necessary skills to support young people. Team meetings are attended regularly by the manager and the location risk assessment has been updated to help staff understand and manage potentially risky situations. Important planning documentation for the young person is in place and is being effectively implemented.

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children and young people since the most recent full inspection

The home environment is welcoming and well maintained. Staff and young people feel comfortable working and living here and are proud of young people’s achievements.

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Information about this children's home

This privately owned home provides care and accommodation for one young person who has emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 29/11/2016 Full Good 07/03/2016 Interim Sustained effectiveness 01/12/2015 Full Good 10/03/2015 Interim Sustained effectiveness

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendations:

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Recommendations

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs. In particular, ensure that staff receive training in working with young people who self-harm, as soon as possible. (‘Guide to the children's homes regulations including the quality standards’, page 53, paragraph 10.11)

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Recommendations

 Each home must have clear arrangements in place to maintain effective management when the manager is absent, off duty or on leave. In particular, ensure that a clear procedure is in place for signing off incidents and recommending actions within specific timescales. (‘Guide to the children's homes regulations including the quality standards’, page 54, paragraph 10.20)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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