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Social care · Social care interim inspection

Children's Home run by Choices Home for Children Limited in Stockport

Inspected 28 Feb 2017 · published 20 Mar 2017 · URN SC008485

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Summary

No overall grade in this framework

Rebecca Quested

What we read, and from where

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  • Inspection datesingle source

    28 Feb 2017

  • Inspectors verified

    Rebecca Quested

  • Postcode verified

    CW5 7ED

  • URN verified

    SC008485

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+57Positivemore positive than 63% of reports of this type

In line with other reports of this type.

Praiseexceptionaloutstandinghighly skilledindependentsupportivesafemake good progressgood progress
Criticismharmat risknot alwaysdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings911w+71
  • What needs to improve347w−38

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
1,256
longer than usual (typical 904)
Reading level
Fairly hard
Flesch 53, typical 48
Average sentence
18 words
Next steps
8
typical 4
Hedged sentences
4%
“some”, “not always”, “most”…

Where the words go

Findings 53%What needs to improve 20%About the inspection 27%

Full report text

The effectiveness of the home and the progress and experiences of

children and young people since the most recent full inspection.

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The effectiveness of the home and the progress and experiences of

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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The effectiveness of the home and the progress and experiences of

Young people living in this home continue to make exceptional progress in all areas of their development. Since the last inspection, two young people have successfully transitioned to new placements, one to live with their family and another to live independently. Both young people had lived in the home for several years and were well-prepared for their moves. Staff continue to provide a secure base for these young people and to offer them support and encouragement in their new ventures. One of these young people proudly told me, ‘Staff have been very supportive about my move to a flat. I come and visit them. I have an audition for a degree in urban dance at a London university next week.’

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The effectiveness of the home and the progress and experiences of

Staff are highly skilled at developing positive relationships with young people. They take time to get to know young people who are new to the home, who quickly settle in. Young people’s risk-taking behaviours reduce or stop. This represents significant progress from their starting points. One young person said, ‘My staff have really helped me, they are always there if I need them, they always make me smile. I can talk to them about stuff. I haven’t self-harmed since I lived here as I feel so supported.’ The registered manager ensures that staff are able to meet young people’s specific needs through sourcing suitable training and accessing local specialist services.

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The effectiveness of the home and the progress and experiences of

All young people continue to maintain outstanding progress. They attend and make good progress with their education. Staff support their formal and informal learning, as one tutor said, ‘Staff are so supportive and have ensured that he has engaged with education. He is making good progress and taking his exams.’ Staff also encourage young people to consider their future plans. Staff take young people to college open days and organise reviews where their education provision is no longer providing them with sufficient challenge and opportunity. Staff promote young people’s involvement in volunteering, part-time paid work and also work placements. This promotes essential life skills as well as improving young people’s self-confidence.

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The effectiveness of the home and the progress and experiences of

Staff ensure that young people benefit from universal and specialist health services. The registered manager acts as a responsible and concerned parent would when young people’s behaviour does not correlate with their diagnosis. He arranges for young people to be reassessed and their medication reviewed, with exceptional results. The young person said, ‘My life has changed dramatically. I feel much better now all the mediation has stopped. I am not aggressive and don’t need to be restrained. The best thing about living here is my brilliant key worker. I have a bond with him.’

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The effectiveness of the home and the progress and experiences of

Staff always promote young people’s contact with their families and friends when that is safe and in their best interests, including those young people who are placed a long way from home. This ensures that young people develop and maintain their sense of identity.

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The effectiveness of the home and the progress and experiences of

Young people are becoming increasingly safe. Staff’s detailed understanding of young people means that they are responsive to subtle changes in young people’s behaviour and presentation. Young people are rarely missing, even those who have historically been missing on a daily basis. Staff understand what to do when young people are missing and work with the police, British transport police and families to ensure that young people are at risk of harm for the minimum amount of time. Young people feel a strong sense of investment in the home and in their relationships with staff. This is evident in their requests to their social workers to ‘stay put’ when they try and move them on to semi-independent living before they are ready.

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The effectiveness of the home and the progress and experiences of

Young people’s risk-taking reduces as staff help them to develop more effective ways to manage their emotions and behaviour. Staff are skilled in the use of de- escalation techniques and patterns of restraint show that this is reducing over time. Staff do not always record when they discuss incidents of restraint with young people. However, it is evident through young people’s notes to staff that they are reflecting on their behaviour. One young person said, ‘I am extremely sorry and I want to try and build our relationship up.’ Another said, ‘My behaviour wasn’t acceptable. I appreciate all you have done. I like everyone and you’re all trying to help me change and you have all looked after me.’ The registered manager has made some progress in recording his debrief with staff who have been involved in restraining young people but he does not have a process established so that an independent person reviews those restraints in which he is involved. This prevents

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The effectiveness of the home and the progress and experiences of

the opportunity for independent scrutiny of these incidents.

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The effectiveness of the home and the progress and experiences of

The registered manager recognises that his attention has been taken away from the home as he opens another provision. This means that there has not been progress in addressing shortfalls, such as ensuring up-to-date care plans and review minutes are in place for each child. The impact of this is minimised by a consistent staff team that has regular contact with young people’s placing authorities. The registered manager has not checked in his internal monitoring that all visitors to the home are consistently completing the visitor’s book or that the independent visitor is sending their reports to Ofsted. He took steps to address these issues during the inspection.

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Information about this children's home

The home is registered to provide care for six children who may have emotional and/or behavioural difficulties and/or physical disabilities. The home forms part of an independent social care company.

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Recent inspection history

Inspection date Inspection type Inspection judgement 02/08/2016 Full Outstanding 04/02/2016 Interim Improved effectiveness 18/06/2015 Full Good 22/12/2014 Interim Improved effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records for each child which include the information and documents listed in Schedule 3 in relation to a child, are kept up to date and are signed and dated by the author of each entry. (Regulation 36 (1)) 31/03/2017

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In order to meet the protection of children standard, the registered provider must ensure that:

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Requirement Due date

(2)(b) the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. In particular, that all visitors to the home complete the visitor’s book. 31/03/2017

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Requirement Due date

The registered person must ensure that within 48 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, the registered person, or a person who is authorised by the registered person to do so, has spoken to the user about the measure and has signed the record to confirm it is accurate. The registered person must ensure that within five days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. In particular, that the registered manager has a system in place for an authorised person to review restraints which the registered manager is involved in. (Regulation 35 (3)(b)(c)) 31/03/2017

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Requirement Due date

The independent person must provide a copy of the independent person’s report to HMCI. (Regulation 44 (7)(a)) 31/03/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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