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Social care · Social care interim inspection

Children's Home run by Able Health Care Ltd in Suffolk

Inspected 23 Feb 2017 · published 16 Mar 2017 · URN SC408714

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Summary

No overall grade in this framework

Joanna Heller

What we read, and from where

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  • Inspection datesingle source

    23 Feb 2017

  • Inspectors verified

    Joanna Heller

  • Postcode verified

    HA6 2ER

  • URN verified

    SC408714

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+72Very positivemore positive than 78% of reports of this type

In line with other reports of this type.

Praiseenjoypositivestronghigh-qualityeffectiveexcellenteffectivelysuccessfully
Criticismconcernnot alwaysconcernsdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings1228w+80
  • What needs to improve243w−56

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,467
longer than usual (typical 904)
Reading level
Fairly hard
Flesch 51, typical 48
Average sentence
18 words
Next steps
7
typical 4
Hedged sentences
11%
“some”, “not always”, “most”…

Where the words go

Findings 63%What needs to improve 13%About the inspection 24%

Full report text

children and young people since the most recent full inspection

This home was judged as good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

At the last inspection, one requirement and one recommendation were set in relation to the availability of information regarding the home and the quality of the environment. The manager has not forwarded to Ofsted a copy of the current statement of purpose or uploaded this to the organisation’s website as required by regulation. While easy accessibility of information is important for all interested parties, this does not have any direct or potential impact for the children, as they receive suitable information and where possible visit the home before placement.

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children and young people since the most recent full inspection

The building is a spacious detached house, and the children enjoy generous living space. They particularly enjoy their time spent in the studio writing and creating song lyrics. The building has been subject to regular damage. While maintenance and decorative works have been carried out since the last inspection, some areas continue to require improvement to provide high-quality accommodation. For example, some holes in walls have been filled but not painted, and the lounge carpet has a large tear. One child expressed concern that people walking past can see straight into the lounge which had an impact on their privacy. The well- equipped kitchen is a spacious social hub in which the children make themselves snacks as they choose and enjoy sociable mealtimes together with staff. However, food is not always stored in a hygienic way that protects the children and staff from consuming contaminated food. For example, raw meat was stored on top of

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children and young people since the most recent full inspection

items which would not be cooked before eating.

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children and young people since the most recent full inspection

The manager continues to prioritise the needs of the children effectively, ensuring that they receive high-quality care and support which meets their individual needs. The manager ensures that all placements are well planned. He assesses the needs of all the children and the potential impact that changes will have on the group dynamics. As a result, the children enjoy a stable home where few placement breakdowns occur. The manager provides good support so that the children move on in a planned way. All relevant information is shared, which facilitates future care planning. When the children move on to independent living or return to the family home, outreach support is available to help them successfully make the transition.

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children and young people since the most recent full inspection

As a result of the good support and guidance that the children receive, they all make strong progress across all aspects of their lives. The children speak very positively about the home. Their comments include:

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children and young people since the most recent full inspection

 ‘It feels like home. It’s a really nice place to live.’  ‘It’s a really good place to be.’  ‘It’s all right, actually, it’s pretty good.’

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children and young people since the most recent full inspection

The secure base model permeates effectively through the home. Strong relationships with mutual trust and understanding are built, and there is a calm, relaxed atmosphere within the home. One social worker said that ‘Staff go above and beyond, they do more than most parents would. They recognise him as he is and work with what they’ve got.’ The children, as a result, are all are making good progress in their self-regulation, which builds their confidence and self-esteem. One parent said, ‘He is a completely different boy, he has really matured and grown up. He is now much calmer and is able to express himself better.’ The children are justly proud of their progress. They reflect on their increasing maturity and emotional resilience in the daily house meetings, which offer them the opportunity to recognise and celebrate their many achievements.

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children and young people since the most recent full inspection

The systems to promote positive behaviour are successful, and as a result, physical intervention is now rarely used. The children value the consistency and clarity of boundaries and the emotional availability of the staff. They say that the staff are the best thing about the home. One said, ‘I love the staff. They do what they say they will do and don’t let us down.’ One parent described how their child has a really positive relationship with all of the staff. They said, ‘He feels they are there for him come hell or high water.’ They also said, ‘He adores ‘X’ [member of staff], he really does. He always says he can talk to him about anything. When I ask him why he has such a go him sometimes, he says ’because I love him so much.’

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children and young people since the most recent full inspection

The children are encouraged to maintain a healthy lifestyle and receive suitable guidance on how to maintain positive personal relationships. Despite the good guidance and the support that the children receive, they continue to smoke and occasionally access cannabis. However, the frequency of this has greatly reduced. The staff work well with partner agencies, such as youth offending teams, to address such issues.

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children and young people since the most recent full inspection

Learning and development are well promoted. All of the children were highly resistant to engaging in education prior to placement, but those of compulsory school age now maintain regular attendance and are progressing well from their starting points. Those children who have reached the age of 16 are supported to develop curricula vitae and to seek suitable educational or work experience placements that meet their particular needs and interests; for example, working with animals or undertaking a Prince’s Trust programme.

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children and young people since the most recent full inspection

The children enjoy a wide range of new opportunities, such as mixing and writing music, cooking, skateboarding and the regular favourite of trampolining. Some have also enjoyed a holiday with staff. They make good progress in relation to developing their skills in preparation for adulthood and enjoy the opportunities to make positive friendships with their peers, sometimes for the first time.

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children and young people since the most recent full inspection

There have been no complaints about the home, and any significant incidents are well managed. There have been no incidents of going missing from home, or concerns regarding child sexual exploitation or offending behaviour. Risk management is effective, and the children are supported to take appropriate risks according to their age and understanding. One social worker said, ‘There’s an excellent response to helping him take measured risks. They are not risk-averse but help him take those next steps.’

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children and young people since the most recent full inspection

The staff develop good partnership working with families and promote and maintain contact. One parent said, ‘They’ve always been really good.’ Placing authorities and partner professionals speak very positively about the staff and the difference that the home is making. One said, ‘Staff go out of their way to support young people. They make a real difference and help young people successfully change.’ These professionals hold the service in very high esteem, and one said that ‘The home is absolutely brilliant.’ Another said, ‘They’re probably the best home I have ever worked with.’ These positive relationships underline the really strong and effective partnerships with other agencies which promote a strong sense of wraparound support for the children.

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children and young people since the most recent full inspection

There are effective internal and external monitoring arrangements that enable the manager to have a clear understanding of the strengths and areas for growth for the service. While the manager has been asked to make some improvements, these shortfalls do not affect the children or undermine the consistently high- quality care that they receive. One of the children summed up their thoughts about the home as, ‘I like everything about it. It’s peng!’ One social worker said, ‘There is a real sense of family. He’s experiencing a sense of home and family for the first time. It’s been life-changing.’

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Information about this children’s home

The home is privately owned. It is registered to look after a maximum of six children who have emotional and/or behavioural difficulties. There are education facilities within the grounds of the home.

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Recent inspection history

Inspection date Inspection type Inspection judgement 22/11/2016 Full Good 18/02/2016 Interim Improved effectiveness 18/02/2015 Interim Sustained effectiveness 08/05/2014 Full Good

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must keep the statement of purpose under review and, where appropriate, revise it; and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. If a home has a website, the registered person must ensure that a copy of the statement of purpose is published on that website unless the registered person considers that such publication would prejudice the welfare of children in the home. (Regulation 16 (3)(b)(4)) 31/03/2017

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation:  Provide a homely, domestic environment which complies with relevant health and safety legislations. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9)

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Recommendations

In particular, ensure that food storage arrangements promote the welfare of the children. Furthermore, ensure that the furniture and fittings and decor are of a high standard throughout.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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