Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . There were no requirements or recommendations raised at the last inspection. Children and young people continue to receive outstanding care in this home where they are fully safeguarded. The committed and caring manager has continued to make improvements that benefit children and young people. He is now a member of the local ‘vulnerable, exploited, missing and trafficked’ (VEMT) group, which provides specific protection for young people who may be at risk of child sexual exploitation. He has ‘had a real big push on in-house training’ by inviting practitioners to attend each staff meeting. These have included health professionals who help staff to concentrate on healthy eating and portion size. It also includes the attendance of substance misuse workers. Staff have also had

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children and young people since the most recent full inspection

specialist training on attachment disorders. This additional insight and understanding ensures that the fully-trained staff team is able to meet each child’s or young person’s individual needs. The manager has spent 12 weeks since the last inspection acting in a regional manager capacity to support other homes within the company. This was well accomplished and did not cause any negative impact on the children and young people in this home. The knowledge and experience he gained from this benefits staff and, therefore, children and young people. He stated, ‘It was really good development for me. It was good to get an overview.’ Excellent matching procedures, including full impact assessments, are completed before any child or young person is admitted to the home. Careful introductory meetings take place, both in the placement the child or young person is moving from and in the home. This enables children and young people to engage with staff

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children and young people since the most recent full inspection

before they arrive and enhances their opportunity for success. A social worker said, ‘They were brilliant at introducing her. Made sure they had all the plans from me but then did their own plan quickly.’ There have been two new admissions since the last inspection. One of the young people only stayed a short period. Early indications of their mental health problems led to the need for a more suitable placement. The second young person states she has ‘settled very well’ and is already making considerable progress in engaging with education. A social worker said, ‘They sourced the Prince’s Trust and education, were very clear on expectations and boundaries. I think they’ve been excellent.’ One young person has left the home to return to live with her family. She was able to do this as a result of the exceptional progress she made in attendance at a mainstream school, developing acceptable, safe behaviours and recovering from a

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children and young people since the most recent full inspection

major health problem. She maintains contact with the manager and staff as they have become like an extended family to her. This provides her with extra support at times of need, as well as when she wants to celebrate her success. A parent said, ‘I’m very happy with the support given.’ The established child is blossoming as a result of the care she receives from the nurturing and committed staff team. She attends mainstream education where she has 100% attendance. Regular contact arrangements allow her to maintain important family and cultural links. By volunteering at a local farm, the child is also able to increase her social awareness and skills, while building positive friendships within the local community. A parent reported, ‘I feel the home is very supportive and has worked really hard to give [Name] the support she needs. It gives an excellent level of care and helps to keep her safe and happy.’

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children and young people since the most recent full inspection

The warm, caring relationships children, young people and staff enjoy mean that, for the most part, there are few incidences of unacceptable or aggressive behaviour. On occasion, however, restraint has been necessary to safeguard children and young people. All physical interventions have been appropriate and extremely well recorded. Children, young people and staff have the opportunity to discuss the incident afterwards and learn from the experience. A young person said, ‘I felt angry before the restraint, but then I felt safe.’ The manager and staff are motivating role models, enabling children and young people to learn the benefits of behaving appropriately. Children and young people also learn how to modify behaviours by way of their individual positive and negative consequences. All of the consequences awarded are relevant to the individual and involve the consistent use of restorative practice; for example,

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children and young people since the most recent full inspection

helping staff to repair a picture frame they broke or going with staff to buy a new book after reading well for school. A social worker said, ‘They’ve got an excellent insight into children’s needs and how to engage with them, and the importance of boundaries and how to implement them fairly.’ There have not been any missing episodes since the last inspection. The proactive manager ensures that staff are fully aware of the risks posed to children and young people, including them becoming involved in child sexual exploitation. Each child or young person has an appropriate individual risk assessment, which includes maps of addresses where they may go. Children and young people are protected by these measures. Excellent care planning incorporates every aspect of a child or young person’s individual, diverse and holistic needs. As a result of excellent collaborative working with partner agencies, young people receive all of the support they need to

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children and young people since the most recent full inspection

promote their health and emotional well-being, such as substance misuse services and the youth offending service. Detailed recording of key worker and one-to-one sessions allow children and young people to work with staff to identify their own progress. This builds self-esteem and confidence, empowering children and young people to engage further. The manager said of the staff team, ‘The hard work and determination of the team to put those boundaries in place, push for education and all those health appointments truly was outstanding.’ The manager’s internal monitoring processes are thorough and it is evident that he has a clear overview of all of the practice in the home. The report he produces from his audits is informative and evaluative. It includes the views and wishes of children, young people, parents and professionals. However, it is not clear how the staff’s views are incorporated. This does not provide them with the opportunity to

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children and young people since the most recent full inspection

formally influence care or practice in the home.

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Information about this children’s home

A private company operates this home. It is registered to provide care and accommodation for up to three children and young people who have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

22/12/2015 Interim Improved effectiveness

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Recent inspection history

30/03/2015 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (5)) 28/04/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates at: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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