Children's home run by Tulip Care Two Limited in Redbridge

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

One young person has left the home since the last inspection. This was a positive planned move for the young person into foster care.

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children and young people since the most recent full inspection

One young person moved into the home six weeks ago. This was a planned move. The young person received the children‟s guide in advance of her placement. This ensured that the young person received information about the home which supported her transition there. This young person reported that she „feels safe… this home is good and staff are really nice‟. This young person‟s social worker reported that the home offered „a good placement‟, with „welcoming staff‟. The social worker reported that the staff team has enabled the young person to „make really good progress‟ since moving in.

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children and young people since the most recent full inspection

The therapeutic model of care practised by the staff team has enabled this newest young person to build trust in the staff team. As a result, the young person is engaging in the home‟s activities, building positive relationships with staff and engaging in key-work sessions, therapeutic support and educational activities. This has helped the young person to gain confidence and settle to the routines and expectations of the home.

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children and young people since the most recent full inspection

Since the last inspection, every staff member in a caring role has continued or has commenced the level 3 diploma for residential childcare. One member of staff has not met the required date of April 2016 but is actively accessing the training.

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children and young people since the most recent full inspection

The home does not currently have a registered manager. An interim manager has been appointed and the responsible individual is actively seeking to recruit a permanent manager. The interim manager has significant childcare experience and has worked at the home for many years. However, management oversight has not always been consistent, and this has resulted in some areas of recording lacking regular review. In some cases, this has led to poor accuracy of case recording, such as inconsistent medication administration records. In addition, assessments of the young people‟s risks of child sexual exploitation were inconsistent. While this has not had an impact on the quality of care that the young people receive, this is an area for improvement. Since the last inspection, two young people have presented with increasingly challenging behaviours, putting themselves and staff at risk of harm. This is predominantly through their negative behaviours in the local community. These

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children and young people since the most recent full inspection

incidents are appropriately recorded and reported to placing authorities and partnership agencies. The in-house clinical psychologist provides support and advice, which is incorporated into the young people‟s individual crisis management plans. These provide the staff team with information about specific behaviours and therapeutic intervention plans. This means that the young people receive consistent and individualised support. The young people are also provided with the opportunity to meet with a staff member after any incident, where they are supported to reflect on the event and consider more appropriate responses when they feel angry, sad or frustrated. This approach enables young people to acquire skills which may reduce the risk to themselves and other individuals during their time in the home and in the wider community.

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children and young people since the most recent full inspection

The young people are encouraged by the staff to attend and contribute to the weekly house meeting. The young people are supported to share their views, wishes and feelings in relation to the home and group living. This provides the young people with a sense of ownership and belonging.

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children and young people since the most recent full inspection

The interim manager, the responsible individual and the staff team are good advocates for the young people in their care. They work effectively with partner agencies and placing authorities, ensuring a joined up approach when making decisions and planning care for the young people. When necessary, managers challenge decisions to ensure that the best interests of the young person are considered. When the needs of a young person cannot be appropriately met, managers advise partner agencies and placing authorities in a timely manner.

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Information about this children’s home

This is a privately run home and is registered to provide care and accommodation for up to four young people who have emotional and/orbehavioural difficulties. The home accommodates girls only.

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Recent inspection history

Inspection date Inspection type Inspection judgement 29/06/2016 Full Good 06/01/2016 Interim Sustained effectiveness 01/07/2015 Full Good 13/02/2015 Interim Improved effectiveness

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Statutory requirement

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

3(b) the individual has the appropriate experience, qualification and skills for the work that the individual is to perform.

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Requirement Due date

(4) For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained–

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Requirement Due date

(a) the level 3 diploma for residential childcare (England) (“the level 3 diploma”); or

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Requirement Due date

(b) a qualification which the registered person considers to be equivalent to the level 3 diploma.

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Requirement Due date

(a) in the case of an individual who starts working in a care role in a home after 1 April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

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Requirement Due date

(b) in the case of an individual who was working in a care role in a home on 1 April 2014, 1 April 2016. 17/6/2017

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take account of the following recommendations:

 Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day-to-day basis. In particular, staff should receive consistent training in relation to assessing the risks of child sexual exploitation which takes account of the vulnerability of each young person. („Guide to the children‟s homes regulations including the quality standards‟, page 42, paragraph 9.5)   Care must be taken to ensure that prescribed medicines are only administered to the individual for whom they are prescribed. Medicines must be administered in line with a medically approved protocol. In particular, each young person should have an individualised record of all the over-the-counter medicines that are

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take account of the following recommendations:

administered. („Guide to the children‟s homes regulations including the quality standards‟, page 35, paragraph 7.15)

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take account of the following recommendations:

 Staff should be familiar with the home‟s policies on record-keeping and understand the importance of careful, objective and clear recording. In particular, records should be clearly written and unambiguous in order to minimise any risks to the young people through staff misunderstanding or misinterpretation. („Guide to the children‟s homes regulations including the quality standards‟, page 62, paragraph 14.4)

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take account of the following recommendations:

 The statement of purpose is of particular importance to the purpose and quality of care standard. Homes are required to develop and keep under review a statement of purpose (regulation 16 and schedule 1) and in particular Ofsted must be informed of any change of registered manager. („Guide to the children‟s homes regulations including the quality standards‟, page 14, paragraph 3.5)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the „Inspection of children‟s homes: framework for inspection‟.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children‟s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. the guidance „Raising concerns and making complaints about Ofsted‟, which is available from Ofsted‟s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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