Children's Home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

The registered manager continues to lead a strong, stable staff team. Staff are resilient, dedicated and child-focused in their approach. Their insightful, intuitive and proactive way of working ensures that young people receive tailored support to meet their individual needs. As a result, young people continue to make excellent progress in respect of their educational, emotional and social development.

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children and young people since the most recent full inspection

The quality of staff’s relationships with young people means that they are able to support young people to regulate their emotions effectively. As a result, young people do not go missing and staff do not need to use used physical restraints as a measure of control.

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children and young people since the most recent full inspection

The registered manager and staff have a good understanding of the individual risk profiles of young people. One young person continues to be identified as being vulnerable to child sexual exploitation despite the fact that staff work hard to provide the young person with the skills and knowledge to keep safe. Staff take all necessary actions to reduce this risk in the short term; they are also proactive in considering what measures will be required when the young person prepares for independence.

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children and young people since the most recent full inspection

Since the full inspection there have been two complaints. The staff team’s response to these complaints has been thorough and comprehensive. This means that young people and their families feel that their voices are heard and listened to.

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children and young people since the most recent full inspection

Partnership working with key stakeholders, such as the police and schools, continues to be effective, and there is good evidence of collaborative working.

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children and young people since the most recent full inspection

There were no requirements raised at the full inspection and no shortfalls have been identified at this inspection.

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Information about this children’s home

This privately owned children’s home may accommodate up to two young people who have emotional and behavioural difficulties or learning disabilities.

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Recent inspection history

Inspection date Inspection type Inspection judgement 28/09/2016 Full Outstanding 04/03/2016 Interim Sustained effectiveness 04/08/2015 Full Outstanding 11/02/2015 Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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