Children's home run by Keys Nhcc Ltd in Rossendale

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

The registered manager and staff continue to provide good-quality care to young people. Since the last inspection, two young people have moved out and two young people have arrived at the home. Admissions are well planned and some young people have the opportunity to meet the staff before they move in. Pre- admission assessments are completed prior to young people moving in. However, it is not documented who has completed the pre-admission assessments in the registered manager’s absence, or when they were completed. While this has not had an impact on the young people, it means that there is a lack of clarity regarding accountability.

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children and young people since the most recent full inspection

Young people continue to make progress. Some young people had not attended education regularly for significant periods of time prior to moving into the home. They now attend regularly and this is a significant achievement for them. The registered manager works closely with young people’s education settings to ensure that young people are supported to achieve their full potential. A headteacher said: ‘The school has good relationships with the staff at the home. When the young person has refused to attend the school, I have come to the home at the request of the registered manager to speak with the young person and encourage him to come in. This has worked. The registered manager is good at communicating with us.’

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children and young people since the most recent full inspection

Good, solid partnership working remains a strength of the home. The registered manager works hard with placing authorities to get young people the services that they are entitled to, such as education and therapeutic involvement. The registered manager communicates effectively with other professionals to provide consistency amongst the various professionals who are involved in young people’s lives. This supports young people’s emotional well-being.

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children and young people since the most recent full inspection

Overall, young people enjoy positive relationships with the staff and one another in the home. However, since the last inspection there have been difficulties in the relationships between some young people. While staff have managed the incidents well, staff have not always clearly documented the reasoning for their decision- making, such as not separating the young people for a short period to allow them to calm down and to prevent them from attempting to harm one another. Young people’s risk management plans do not clearly reflect agreed actions staff will take to safeguard all young people in such situations.

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children and young people since the most recent full inspection

Overall, young people’s risk-taking behaviours continue to reduce. Since the last inspection, young people have not gone missing and they have not been involved in any risk-taking behaviours in the community. Physical interventions are rare and, when they do occur, they are a last resort. Staff reflect on the incident afterwards with young people and encourage young people to take responsibility for their actions. For example, young people complete restorative justice work through mending any damage to the home, or apologising to people affected by their behaviours. Young people’s engagement within this is positive.

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children and young people since the most recent full inspection

Staff know the young people and use their relationships with young people to reassure them during times of crisis. Risk management plans are personalised and individual to the young people. Staff have continued to work with young people and other professionals to embed strategies for managing their emotions. For example, staff take young people on walks or a drive when they are upset or angry to support them to regulate their emotions. A young person said: ‘I get on well with staff. They really care about you and want you to do well, all of them. Staff help me to try and make the right choices. I love it here. I feel safe and I feel happy.’

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children and young people since the most recent full inspection

Management oversight continues to be good. The registered manager is a strong advocate for her young people. She provides good-quality support to her staff team. Team meetings focus on providing staff with further training, knowledge and skills so that staff can provide good-quality care to the individual young people. Since the last inspection, the registered manager has ensured that staff have been trained in radicalisation. She has sought training through the local police team for the young people around issues such as bullying and internet safety. This has had a positive impact on young people. The requirements raised at the previous inspection have been met. This inspection has raised three recommendations.

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Information about this children’s home

This is a privately owned children’s home registered to provide care and accommodation for up to three young people who have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

08/03/2016 Interim Sustained effectiveness

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Recent inspection history

02/02/2015 Interim Sustained effectiveness

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation(s):

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Recommendations

 Ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day-to-day basis. (‘Guide to the children’s homes regulations including the quality standards’, page 42, paragraph 9.5)  Ensure that children feel safe and are safe. Staff should support children to be aware of and manage their own safety, both inside and outside the home, to the extent that any good parent would. (‘Guide to the children’s homes regulations including the quality standards’, page 43, paragraph 9.9)  Ensure that the registered person is responsible for ensuring that all staff consistently follow the home’s policies and procedures for the benefit of the children in the home’s care. Everyone working at the home must understand their

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Recommendations

roles and responsibilities and what they are authorised to decide on their own initiative. There should be clear lines of accountability. Each home must have clear arrangements in place to maintain effective management when the manager is absent, off duty, or on leave. (‘Guide to the children’s homes regulations including the quality standards’, page 54, paragraph 10.20)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates at: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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