Children's home run by Keys Child Care Limited in Telford and Wrekin

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has improved effectiveness .

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children and young people since the most recent full inspection

The registered manager has made a number of significant changes to the service since the last full Ofsted inspection. All requirements and recommendations made at the last inspection have been met. An experienced deputy manager was appointed in December 2016 to support the development of the service. She is currently on the company’s management development programme. Building work has been completed to a good standard to increase the size and capacity of the home, from providing care and accommodation to two young people to three young people. The registered manager has recruited additional new staff to the team to ensure appropriate staffing levels. The registered manager has managed this project effectively and with minimal impact on the two young people living at the home. A major variation has been submitted to Ofsted and is in progress.

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children and young people since the most recent full inspection

Young people continue to make good progress while at the home. They learn new skills that enable them to manage their emotions and behaviours, and to focus on age-appropriate daily routines and experiencing new opportunities. Young people are in good health. Staff actively help to raise their awareness around areas linked to self-harm, relationships, diet and exercise. Because of this, young people make informed lifestyle choices and see how the decisions that they make impact on their own health. For example, one young person is changing his diet and enjoying more physical activity, with the aim of losing weight. Another young person had a history of harming themselves but, since living at the home, incidents have significantly decreased.

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children and young people since the most recent full inspection

Young people have good school attendance and are making good personal educational progress. Education is central to daily routines in the home. Young people who had previous difficulties and negative attitudes towards education benefit from staff’s high expectations and support. The home’s staff work closely with education staff, communicating on a daily basis and working towards the same targets. This enables them to re-engage young people in education successfully. One young person is now successfully attending a mainstream school and signing up for after-school clubs. Young people clearly understand the positive impact that education will have on their future development and want to succeed. Young people are safe at the home and know whom they can speak to if they were unhappy or concerned about something. Inappropriate behaviour is addressed promptly by staff, and this ensures that the home environment remains safe and

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children and young people since the most recent full inspection

comfortable for all. Staff recognise the potential impacts of peers on the young people. They work consistently to address negative behaviour and effectively manage the environment. This promotes young people’s well-being, and increases their skills and understanding of living successfully alongside others.

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children and young people since the most recent full inspection

Staff practice is robust, effective and well established in terms of promoting young people’s safety and keeping them engaged. Although incidents are few, young people know and understand that if they leave the home without permission prompt action will be taken to determine their whereabouts and to secure their safe return. Staff know when to report a safeguarding concern and are clear when they would take action to keep young people safe. They receive regular safeguarding training, which includes a range of topics including awareness raising in relation to child sexual exploitation.

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children and young people since the most recent full inspection

The registered manager has a clear understanding of the strengths of the service and areas for further progression because of effective consultation, regular auditing and monitoring practices. Effective use is made of reflective practice, and external monitoring of the home is good. Positive relationships are established with other agencies and support good outcomes for young people. The registered manager provides effective responses to areas requiring improvement. He also identifies areas for further development in the home’s development plan. Since the full inspection, in addition to the expansion of the home, the registered manager has introduced the company’s new staff training initiative, promoting the home’s model of therapeutic parenting.

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Information about this children’s home

The home is registered to accommodate up to two young people with emotional and/or behavioural difficulties. The service is owned by a private company.

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Recent inspection history

Inspection date Inspection type Inspection judgement 12/09/2016 Full Good 11/02/2016 Interim Sustained effectiveness 27/07/2015 Full Good 26/02/2015 Interim Improved effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance, ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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