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Social care · Social care interim inspection

Children's Home run by Care Haven (UK) Limited in Stockport

Inspected 25 Jan 2017 · published 2 Mar 2017 · URN SC065374

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Summary

No overall grade in this framework

Sarah Oldham

What we read, and from where

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  • Inspection datesingle source

    25 Jan 2017

  • Inspectors verified

    Sarah Oldham

  • Postcode verified

    SK8 6RL

  • URN verified

    SC065374

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+6Mostly positivemore positive than 25% of reports of this type

In line with other reports of this type.

Praisepositiveclearoutstandingindependentsuccessfulimprovedsafedelay
Criticismat riskseriousdeclineddelaysunclearnot consistent

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings876w+30
  • What needs to improve122w−64

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
997
about usual (typical 904)
Reading level
Hard
Flesch 43, typical 48
Average sentence
18 words
Next steps
4
typical 4
Hedged sentences
5%
“some”, “not always”, “most”…

Where the words go

Findings 60%What needs to improve 8%About the inspection 32%

Full report text

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, some young people have left the home. This has been in accordance with their individual plans. One young person had lived at the home for a substantial period of time. Staff supported the young person to return to be nearer his family. They helped to find a college course similar to the course he had been attending while at the home. This has enabled him to continue with his education and, importantly, to obtain skills and qualifications for his future. The staff also helped him to purchase furnishings for his new accommodation and supported him to move and settle in. This reassuring approach has been instrumental in the young person’s positive and successful transition from the children’s home to adult semi-independent living. When a placement in the home is for a time-limited period, the staff tailor the support to the needs of the young person based on a clear understanding about their current and future plans. Staff

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children and young people since the most recent full inspection

work in partnership with parents and placing authority social workers to ensure the support provided enables young people to make progress irrespective of the length of time they have been living at the home.

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children and young people since the most recent full inspection

The registered manager and the area manager are currently reviewing all paperwork and recording systems in the home so that the revised systems can more easily reflect the progress and overall outcomes for young people. When there has been a shortfall in obtaining information, this has been addressed with the relevant people, including placing authorities. The manager has a clear timeframe in place to chase outstanding documentation so that all paperwork is in place to inform planning.

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children and young people since the most recent full inspection

All young people currently attend the organisation’s own school. However, recent changes to the school accommodation have meant young people’s education is being provided at the home while new school accommodation is being registered. The responsible individual has been in contact with the Department for Education and Ofsted to provide regular updated information. Currently, the dining area of the home is being used as an educational base during school time. However, the registered manager is aware of the importance of retaining a homely feel at the home, and is clear the arrangement is temporary. The staff demonstrate a good understanding of individual targets and attainment for each young person, and they liaise closely with teaching staff to make sure their own knowledge is up to date so they can best support young people’s educational needs.

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children and young people since the most recent full inspection

There has been a reduction in the number of incidents of young people going missing from home. Staff follow agreed risk assessments and missing from home protocols. On returning to the home, independent visits are arranged to provide opportunities for young people to discuss any reasons why they may go missing. Staff demonstrate a good understanding of the push and pull factors which some young people face. As a result, they work with young people to help them understand the potential risks, and provide a range of purposeful, alternative activities in order to deter young people from going missing.

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children and young people since the most recent full inspection

Young people are supported to manage their emotions, feelings and behaviours. When additional emotional health needs are identified, referrals are made to relevant agencies, including children and adolescent mental health services. When there are delays in the availability of these services, staff are tenacious in following this up. Behaviour management supports young people to develop socially acceptable behaviours. Any consequences to negative behaviours are discussed with them and agreed. Additionally, positive behaviours are acknowledged and rewarded. Restraint intervention is only used if a young person is at risk of harming themselves or others. Staff have undertaken training in relation to this. However, some staff need to complete updated training. Planned training has been agreed to ensure the staff team’s knowledge, skills and practice remain current and support safe practice.

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children and young people since the most recent full inspection

The manager of the home has been registered and is developing his managerial skills, having previously been a residential support worker and deputy manager. He supports staff within their role. However, formal supervision has not been as consistent as previously. He has reviewed this, and there is now a clear supervision and appraisal plan in place for all staff. This ensures staff have the opportunity to discuss and reflect on their practice, enabling them to develop and keep up to date with legislation and guidance. Monitoring of the home is undertaken by the manager and an independent visitor. This provides oversight of the home, enabling shortfalls to be addressed. The manager acts on recommendations made, and has addressed the requirements and recommendations following the last inspection. These were in relation to completing six-monthly monitoring reports, ensuring independent return home interviews are undertaken, sharing risk assessments with

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children and young people since the most recent full inspection

other professionals and ensuring staff understand educational targets for young people. One shortfall has been identified during the inspection, which is that the manager has not notified a significant event to the regulator. He was unclear whether it was required. This does not enable the regulator to have full oversight of how the home responds to significant incidents. This was discussed in detail at the inspection to ensure this is addressed in future incidents.

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Information about this children's home

This is a private children’s home that provides care and accommodation for up to five children and young people who have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 11/05/2016 Full Good 15/03/2016 Interim Declined in effectiveness 22/09/2015 Full Good 03/02/2015 Interim Improved effectiveness

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Statutory requirement

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered persons must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 31/03/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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