Joyful Hours

Joyful Hours Elborough Road, South Norwood, London, SE25 5BD

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Inspection date

Previous inspection date 7 February 2017 17 April 2015

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This inspection: Good 2

Previous inspection: Requires Improvement

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This inspection: Good 2

Effectiveness of the leadership and management Good 2

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This inspection: Good 2

Quality of teaching, learning and assessment Good 2

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This inspection: Good 2

Personal development, behaviour and welfare Good 2

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This provision is good

 The provider monitors staff practice well. She supports staff and encourages them to enhance their professional development, for example, through ongoing training. Staff have recently undertaken training around behaviour management, which has helped them manage children's behaviour more effectively.  The provider well works with staff to review the practice in the setting. They gather the views of parents to shape the service they provide. For example, after feedback from parents, staff provided opportunities for children to have homework sessions.  Staff make their expectations clear to children regarding their behaviour. Children respond well as they work together sharing and taking turns. Children behave well.  Children are happy and settled at the club. They build strong bonds with staff and are eager to start playing as soon as they arrive. Children have good self-esteem.

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It is not yet outstanding because:

 Sometimes, staff do not encourage younger children to manage tasks that they could easily complete themselves, to build on their independence skills.  At times, staff do not fully support younger children to try different activities during the sessions, to encourage them to try new experiences.

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What the setting needs to do to improve further

To further improve the quality of the early years provision the provider should:

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What the setting needs to do to improve further

 make the most of opportunities for children to build on their independence skills and manage even more tasks by themselves  provide more encouragement for children to take part in a wider variety of activities to build their confidence in trying new experiences.

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Inspection activities

 The inspector observed the children in the main play areas and garden.  The inspector spoke with the provider, staff and children at appropriate times during the inspection.  The inspector took into account the views of parents.  The inspector sampled documents, including first-aid qualifications, public liability insurance and safeguarding policies and procedures.

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Effectiveness of the leadership and management is good

Safeguarding is effective. The provider and staff are fully aware of the procedures to follow if they have any concerns about children's safety and well-being. Staff keep up to date with any changes to legislation to keep children safe. Staff are deployed effectively and supervise children well to help to keep them safe. The provider has made improvements since the last inspection. For example, staff have completed first-aid training and the provider has up-to-date public insurance. Partnership with parents is good. Staff regularly share information with parents about what their children have been doing at the club.

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Quality of teaching, learning and assessment is good

Staff provide activities that complement children's learning at school. For example, children enjoy using the computer to test their literacy skills. They learn how to move the mouse to position the cursor and write letters on the screen. Staff talk to the children about the sounds letters make, and encourage them to sound them out as they write. Staff work with the local schools to share information about the children and what they achieve at the club, providing good continuity of care for the children. Staff work with the children to find out what they like to do. For instance, children enjoy role play and using play dough to make different items of food, so staff provide these activities. Children have good relationships with staff and happily talk to them about how they are making their favourite foods, for example.

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Personal development, behaviour and welfare are good

Staff give children some responsibilities in the setting, such as preparing for snack time. Staff seek children's views. For example, staff changed the menus after talking to children about what they like. Staff respect children's opinions, and children are confident to share their views. Children show great excitement when their favourite food is on the menu. Older children support their younger friends extremely well, such as making sure that they have a drink during snack times. This helps to encourage younger children's confidence in working with older children. Children enjoy a plentiful range of healthy snacks. They help themselves to vegetables and fruits, sharing well with others. Children have good manners. Children participate in various physical activities and regular exercise. For example, they enjoy football and riding scooters outside.

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Setting details

Unique reference number EY442694 Local authority Croydon Inspection number 1054706 Type of provision Out of school provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Age range of children 4 - 8 Total number of places 20 Number of children on roll 9 Name of registered person Akpene Afi Avorkliyah

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reference number

Date of previous inspection 17 April 2015 Telephone number 07954410161

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reference number

Joyful Hours registered in 2011. The setting offers after-school care to children who attend the nursery and three other local schools. It is located in South Norwood, in the London Borough of Croydon. It is open Monday to Friday, between the hours of 3.30pm and 6pm, term time only. There are four members of staff employed, including the manager, two of whom hold level 3 childcare qualifications.

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reference number

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the early years foundation stage.

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reference number

procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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reference number

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reference number

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reference number

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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