Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, the young person has made considerable progress, including starting a job and preparing for her transition to a semi-independent placement. The home has experienced staffing difficulties which have impacted on the timeliness of case recording, and ensuring that all of the young person’s appropriate case records are in the home. This does not support young people, or staff, in understanding and implementing the young person’s plans. The registered manager has endeavoured to meet staffing shortfalls from a pool of staff from other homes which she manages. This does not appear to have had an adverse impact on the young person’s progress, who continues to feel this is her home: ‘I like living here as I am on my own and have the attention of all the staff, along with my privacy… I like my room, it is how I want it and personalised by myself.’ The registered manager is aware of the shortfalls identified during the inspection

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children and young people since the most recent full inspection

and has plans to address them. Staff develop positive relationships with the young person. They support her to communicate how she is feeling. This has led to a reduction in the number of incidents of aggressive behaviour towards staff. Staff are skilled at using de- escalation techniques and have not needed to use restraint since the last inspection. When incidents do occur, staff learn from these to improve their behaviour management strategies. The young person is now able to reflect on her behaviour and apologise when she has not been able to regulate her behaviour. This represents progress from her starting point. The placing social worker recognises the impact of staff’s relationship with the young person: ‘I absolutely feel that my young person is at the centre of everything staff do. They have built positive relationships with her quickly and understand her complex needs… staff do all they can to ensure her safety despite her difficult behaviour.’

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children and young people since the most recent full inspection

Staff support the young person to develop independent living skills. When she starts work, they assist her in managing her money and her time. Staff work with the placing authority and her prospective semi-independence placement to provide a period of transition from the home. The young person is rightly proud of how hard she works: ‘I worked really hard and the manager increased my hourly rate. I’m looking for another job now in sales.’ Staff promote the young person’s relationships with family and friends, where it is safe to do so and in their best interests. This encourages her to develop and maintain friendships, which is significant progress for her. Staff are proactive in welcoming the young person’s friends into the home and this enables staff to get to know them. This helps staff know where to look for the young person when she is missing. Staff endeavour to keep the young person safe. Their detailed understanding of

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children and young people since the most recent full inspection

her, and her friendship groups, helps them keep in touch with her when she does not return to the home at night. Staff work in partnership with the police to review patterns of missing behaviour and any risks of child sexual exploitation. The young person feels she is ready to move on to semi-independent living and is reluctant to share all her movements with staff: ‘Staff keep me safe, but this annoys me as I want my own independence.’ Staff encourage the young person to engage with substance misuse services. She refuses to meet with them; however, she demonstrates that she is able to stop using cannabis for several months at a time. Staff continue to provide nurturing care for the young person as she develops the practical skills and emotional resilience to move on to independent living.

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Information about this children's home

The home is registered to provide care for one child who has emotional and/or behavioural difficulties. The home forms part of a large social care company.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

07/03/2016 Interim Improved effectiveness

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Recent inspection history

23/03/2015 Interim Sustained effectiveness

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 All children's case records (regulation 36) must be kept up to date. (‘Guide to the children's homes regulations including the quality standards’, April 2015, page 62, paragraph 14.3)  Staff should be familiar with the home's policies on record keeping and understand the importance of careful, objective, and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. In particular, staff should record all direct work sessions and transition plans in a timely manner. ('Guide to the children's homes regulations including the quality standards', April 2015, page 62, paragraph 14.4)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates at: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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