Children's home run by Keys Specialist Residential Children‟s Services Ltd in Tewkesbury

children and young people since the most recent full inspection

This home was judged requires improvement at the full inspection. At this interim inspection Ofsted judges that it has declined in effectiveness .

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children and young people since the most recent full inspection

The day-to-day running of the home and supervision of young people is weak. For example, young people have been able to gain access to the staff office and lock out the staff for over one hour. One young person was able to gain access to a safe and remove money and „tablets‟. This was made easy because the safe password was left on open display. On other occasions, young people have gained entry to an upstairs office without permission.

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children and young people since the most recent full inspection

Record keeping is poor. Records lack clarity and conflict with other paperwork. For example, records of a restraint detailing a non-recognised floor hold conflicts with incident records detailing the same incident. The manager, who was also a witness to the incident, has reviewed and signed the restraint record as accurate. However, it is not clear as to the exact details of the incident and whether a young person was actually restrained. This lack of clarity and understanding of restraints compromises the quality of records and staff practice.

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children and young people since the most recent full inspection

Risk assessments and risk management are weak. The record does not identify clear risk and strategies that staff need to follow to keep young people safe. Managers do not respond appropriately to serious incidents. For example, inappropriate photographs on a young person‟s mobile phone have not been reported to the appropriate safeguarding professionals. In addition, no preventative work has been completed with the young person to help them to understand the risks, and to protect them from potential exploitation.

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children and young people since the most recent full inspection

The management‟s monitoring and oversight of the home is poor. Internal monitoring and auditing of the home have not been effective in identifying the shortfalls raised in this report. External monthly monitoring has identified shortfalls. However, the manager has not used the report findings to improve the development of the home.

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children and young people since the most recent full inspection

There is limited evidence to show that young people are being supported to prepare for independent living. As a result, it is unclear how much support young people have received so that they can acquire the skills and knowledge necessary for their move to adulthood. Young people‟s health needs are not consistently promoted. For example, young people‟s health plans are not updated and do not reflect individualised health needs.

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children and young people since the most recent full inspection

The home is not well maintained. For example, a broken glass panel in a door has been left boarded up, there are broken floor tiles in the hall and a hole in a wall where a fire extinguisher has been removed, there are no blinds on some windows, and three out of four light bulbs in the sitting room were not working. There was also a smashed television on the wall. This means that young people are not living in a home that is suitably maintained and furnished, and that provides young people with a safe and comfortable home in which to live.

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children and young people since the most recent full inspection

Staff morale is low. Some staff worked in the home over the Christmas period on their own due to staff shortages. Young people were unhappy about this because they were unable to engage in activities. As a result, young people were unable to enjoy some aspects of their Christmas. Furthermore, staff rotas do not detail the actual names of staff who have been on duty, or the staff shortages.

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children and young people since the most recent full inspection

The home‟s statement of purpose has not been sent to Ofsted following its review and update.

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Information about this children's home

This service is a privately owned children's home registered to provide care and accommodation for two young people of either gender who have emotional and behavioural difficulties and/or learning disabilities. Placements are made on a medium or long-term basis. Education can be provided on site at the service's registered school.

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Recent inspection history

Inspection date Inspection type Inspection judgement 05/10/2016 Full Requires improvement 10/02/2016 Interim Declined in effectiveness 04/08/2015 Full Good 11/02/2015 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the „Guide to the children's homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard

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Requirement Due date

1) The quality and purpose of care standard is that children receive care from staff who— (a) understand the children‟s home‟s overall aims and the outcomes it seeks to achieve for children; (2) In particular, the standard in paragraph (1) requires the registered person to— (b) ensure that staff— (vi) help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult 06/03/2017

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Requirement Due date

( 1) The health and well-being standard is that— (a) the health and well-being needs of children are met; (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff help each child to— (i) achieve the health and well-being outcomes that are recorded in the child‟s relevant plans 06/03/2017

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Requirement Due date

1) The protection of children standard is that children are protected from harm and enabled to keep themselves safe. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff— (i) assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; (d) that the premises used for the purposes of the home are 06/03/2017 designed, furnished and maintained so as to protect each child from avoidable hazards to the child‟s health 13: The leadership and management standard

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Requirement Due date

1) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that— (b) promotes the welfare of the children. (2) In particular, the standard in paragraph (1) requires the registered person to— (d) ensure that the home has sufficient staff to provide care for each child; (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 06/03/2017

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Requirement Due date

The registered person must keep the statement of purpose under review and, where appropriate, revise it; and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(b)) 06/03/2017

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out the measures of control, discipline and restraint which may be used in relation to children in the home. (Regulation 35 (1)(b)) 06/03/2017

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children's home. The registered person must maintain in the home the records in Schedule 4; ensure that the records are kept up to date. (Regulation 37 (2)(b)). 06/03/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the „Inspection of children's homes: framework for inspection‟.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the „Guide to the children's homes regulations including the quality standards‟. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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