Children's Home run by Cambian Childcare Limited in Devon

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has declined in effectiveness .

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children and young people since the most recent full inspection

The young person resident at the time of the previous inspection has now left the home. Their move was well planned and in line with the aims and objectives in their care plan. The manager and staff communicated effectively with professionals and family members to ensure that the transition went smoothly and according to the care plan. The young person had a very positive experience of the home and made significant progress in their emotional and psychological well-being, family relationships, education and health.

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children and young people since the most recent full inspection

The young person who is currently living in the home does not have a clear placement plan that identifies their needs, aspirations, goals or progress, how these will be met or within what timescales. Until recently, the manager did not ensure that staff put in place necessary structure and routines to safeguard and promote the young person’s welfare. Expectations of behaviour were not clear and corresponding strategies to manage behaviour were not effective, consistent or co- ordinated. The manager and staff did not always use creative and positive responses to help the young person and some sanctions were inappropriate. Staff have not been clear on their role and responsibilities in relation to implementing plans, such as how medication is administered to the young person and their daily routines. On one occasion, Ofsted was not notified of a serious incident.

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children and young people since the most recent full inspection

The young person has not been in full-time education for three years. Progress has been slow in securing an educational provision that the young person has stated they are willing to attend. Meanwhile, the young person has been enrolled on a part-time education course to complete in the home while waiting for a school to offer a place.

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children and young people since the most recent full inspection

The young person has gone missing on several occasions, although the frequency and extent has decreased in the last two months. The current missing-from-home procedure does not contain enough detail about what staff need to do when the young person goes missing, thus placing them at further risk. Following a missing episode when staff did not realise the young person had absconded from the home, managers made a decision to install alarms to external doors to alert staff if the young person should go missing. It took over two weeks for these alarms to be installed. This delay placed the young person at further risk.

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children and young people since the most recent full inspection

When the young person goes missing, the manager ensures that an independent return home interview is offered to understand the reasons why the young person goes missing so it can be prevented in the future. However, the manager has not always received this information so has not been able to take it into account.

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children and young people since the most recent full inspection

Young people know how to make a complaint in the home but the manager does not keep a central record of all concerns that young people or others raise, in addition to formal complaints. This was a recommendation from the previous inspection that is not met.

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children and young people since the most recent full inspection

The registered manager has tendered his resignation and has not been present in the home since 11 December 2016. A registered manager of another home within the organisation is temporarily overseeing the running of the home. This interim manager has identified and is addressing training gaps in the staff team specifically related to caring for the young person resident. The interim manager has made some positive changes to support the young person’s progress and has addressed inadequacies in leadership and monitoring. The impact of these changes is noted in the progress that the young person has started to make more recently. For example, they are making relationships, trusting staff and demonstrating a wish to reduce risky behaviours.

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Information about this children's home

The home is registered to provide accommodation for a maximum of one young person who has emotional and/or behavioural difficulties. The home is run by a private provider that also operates other children’s homes in the local area.

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Recent inspection history

Inspection date Inspection type Inspection judgement 03/05/2016 Full Good 01/02/2016 Interim Sustained effectiveness 17/11/2015 Full Good 04/02/2015 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

In order to meet the leadership and management standard, the registered person must: enable, inspire and lead a culture in relation to the children’s home that: (a) helps children aspire to fulfil their potential; and (b) promotes their welfare. 2(a) lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; (g) demonstrate that practice in the home is informed and improved by taking into account and acting on— (i) feedback on the experiences of children, including complaints received; and (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

Ensure staff receive regular supervision. Ensure all relevant plans and documents are in place in relation to the young person’s care and that these plans are being implemented. Ensure serious incidents are notified to Ofsted. Record centrally and transparently concerns raised by young people and how these have been resolved. 28/02/2017

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Requirement Due date

In order to meet the care planning standard, the registered 28/02/2017 person must ensure that: 1(a) children receive effectively planned care in or through the children’s home; and 2(c) each child’s relevant plans are followed; (e) the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if— (i) the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs; (ii) the child is, or has been, persistently absent from the home without permission. Ensure that the young person has an effective and up-to-date placement plan, behaviour management plan and missing-from- home plan.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’.

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Information about this inspection

the guidance Raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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