Children's home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

The registered manager continues to lead a stable staff team who are child- focused, attentive and caring in their approach. Young people thrive and make progress because of the exceptional care that they receive.

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children and young people since the most recent full inspection

Since the last inspection, there has been one discharge and one new admission. The registered manager’s proactive and diligent approach means that young people are provided with the very best support to manage these transitions successfully.

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children and young people since the most recent full inspection

Staff continue to place a high value on education, and work collaboratively with young people and schools to overcome barriers to engagement. For example, when one young person was struggling to cope in school, a planning meeting was swiftly arranged with a short-term alternative timetable agreed. This prevented the young person from disengaging from the learning, and enabled the young person to achieve their educational objectives.

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children and young people since the most recent full inspection

Links between the staff and the clinical therapy team have gone from strength to strength, with regular communication, consultation and advice. This provides the foundation for staff to offer young people the therapeutic care that they require. As a result, staff understand the young people’s emotional health needs well and consequently there are signs of improvements in young people’s emotional resilience.

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children and young people since the most recent full inspection

The registered manager has maintained positive working relationships with all relevant partner agencies, including school, police, and placing authorities. This enables the registered manager and staff to act as effective advocates for young people. For example, the registered manager ensures that young people are able to contribute to their care planning by supporting the young people to understand the options available to them and communicating their views to the relevant placing authority.

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children and young people since the most recent full inspection

A recent spike in risk-taking behaviours by one young person has included self- harming behaviours, going missing incidents, and the need for physical interventions. The registered manager’s reflective and analytical approach means that the triggers to these behaviours are well understood, and effective measures are in place to manage the identified risks. Feedback received by the inspector from one social worker included, ‘The staff’s management of the situation has been excellent, I have been really reassured as to how they have responded and dealt with [the young person’s] behaviour.’

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children and young people since the most recent full inspection

At the full inspection there was one requirement raised. The manager’s response to this has been impressive. This has included her participation in a working group contributing to the development of a new risk assessment tool. The registered manager has demonstrated that she is able to use monitoring systems to monitor the effectiveness of strategies to manage risk and identify emerging patterns of behaviour.

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children and young people since the most recent full inspection

There have been no emerging shortfalls identified at this inspection.

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Information about this children’s home

This children’s home is run by a private company and is registered to accommodate a maximum of three young people who have emotional and/or behavioural difficulties and/or learning disabilities.

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Recent inspection history

Inspection date Inspection type Inspection judgement 07/11/2016 Full Outstanding 30/03/2016 Interim Sustained effectiveness 18/03/2015 Interim Improved effectiveness 18/07/2014 Full Good

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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