Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

The effectiveness of the home and the progress and experiences of

children and young people since the most recent full inspection.

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The effectiveness of the home and the progress and experiences of

This home was judged good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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The effectiveness of the home and the progress and experiences of

At the last inspection of the home in October 2016, three recommendations were made. Two have been fully met and good progress is being made with the third. This demonstrates the home’s commitment to improve the quality of care provided to young people. Young people have been consulted about the content of their individual behaviour management plans. Their views are included in the plans. The registered manager has strategies for staffing the home that can respond to unexpected events. A casual staff member has been recruited and has been working in the home when required, and another has been recruited and is starting work at the home shortly. The home occasionally draws on resources from the provider’s other local homes, when needed. Staff who have been working at the home for more than six months have undertaken training in attachment. Arrangements are being made, but have not yet been clarified, for remaining staff

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The effectiveness of the home and the progress and experiences of

to undertake this training in the near future. A recommendation will be made in this report about this matter. The manager and two staff are shortly attending specialist training in awareness of mental health issues, which will enhance their knowledge and skills which can then be used to care more effectively for young people.

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The effectiveness of the home and the progress and experiences of

No young people have been admitted to the home since the last inspection. The home has established processes for admissions to support young people in a sensitive manner, and to help them settle in quickly. Care planning remains thorough and plans are reviewed and up to date, reflecting young people’s individual and diverse needs and how these needs will be met. Staff understand plans well and implement them effectively to care for young people, and to help to keep them safe.

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The effectiveness of the home and the progress and experiences of

Young people are making good progress. At the last inspection, neither of the young people were attending full-time education. Since then, staff have worked hard in engaging with relevant professionals and agencies to secure education placements. One young person started full-time education two weeks ago, has settled into school, and is doing well. This is an excellent achievement for this young person. Funding and a placement have been secured for the other young person, who will be visiting an education placement imminently with a view to starting full-time school there very shortly. Appropriate home study remains in place for this young person with education-based activities.

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The effectiveness of the home and the progress and experiences of

Young people are not yet of the age when they require formal advice, guidance and preparation for independent living and adulthood. Activities such as shopping, cooking and house chores, along with learning life skills, form part of day-to-day life.

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The effectiveness of the home and the progress and experiences of

Young people know how to complain and can access the home’s procedure for raising any concerns they may have. One complaint has been made since the last inspection and the details recorded. The manager and staff stated that the complaint was dealt with appropriately and fully, and resolved to the young person’s satisfaction. The complaint had been investigated by a service manager but the outcome not recorded in the home’s log. The issue was not a significant matter and the impact of this shortfall is minimal.

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The effectiveness of the home and the progress and experiences of

There have been no child protection concerns, no incidents requiring physical restraint and no young people have been missing or have run away from the home since the last inspection. Staff have a good understanding of the home’s procedures and are aware of their responsibilities in helping to keep young people safe.

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The effectiveness of the home and the progress and experiences of

The home has very good working relationships with relevant professionals, partners, agencies and services. This ensures that appropriate and effective care is delivered to meet young people’s needs.

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The effectiveness of the home and the progress and experiences of

The registered manager has monitoring processes in place. Audits, checks and reviews take place regularly of records, processes and practices. The manager is reflective and is very aware of the young people’s needs, what is needed to deliver positive outcomes for them, the home’s strengths and where it needs to improve further.

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Information about this children’s home

This privately operated children’s home provides care and accommodation for two children and young people who have emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 24/10/2016 Full Good 30/03/2016 Interim Sustained effectiveness 04/08/2015 Full Good 27/01/2015 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (3)) 31/03/2017

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Ensure that staff can access appropriate facilities and resources to support their training needs. (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.11)

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Recommendations

Specifically, provide staff with relevant training that supports meeting children’s needs and that is in line with delivering the services set out in the home’s statement of purpose.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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