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Social care · Social care interim inspection

Children's home run by Keys Nhcc Ltd in Rossendale

Inspected 26 Jan 2017 · URN SC020608

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Summary

No overall grade in this framework

Louise Battersby

What we read, and from where

Click a reading to see it highlighted in the report.

  • Inspection datesingle source

    26 Jan 2017

  • Inspectors verified

    Louise Battersby

  • Postcode verified

    BB4 6HR

  • URN verified

    SC020608

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−21Mixedmore positive than 13% of reports of this type

Reads more critically than most reports of this type.

Praiseenjoymentimprovedengagingextremelyproudconcernconcerns
Criticismdeclinedinadequaterequires improvementlacknot alwaysnot consistentlynot effectiveslowly

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings422w−27
  • What needs to improve255w−9

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
677
shorter than usual (typical 904)
Reading level
Hard
Flesch 46, typical 48
Average sentence
15 words
Next steps
5
typical 4
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 36%What needs to improve 22%About the inspection 41%

Full report text

children and young people since the most recent full inspection

This home was judged requires improvement at the full inspection. At this interim inspection Ofsted judges that it has improved effectiveness .

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children and young people since the most recent full inspection

Since the last inspection in May 2016, the manager and staff have worked hard to address the previous requirements and recommendations.

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children and young people since the most recent full inspection

The home environment has undergone considerable improvement. The house has been decorated throughout. The dining room and games room have been wallpapered and the kitchen has been refitted. This has created a much more homely feel. Consequently, the home environment is now one that young people feel proud of.

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children and young people since the most recent full inspection

The young people now benefit from constant care. New staff have been recruited, which means that agency staff are no longer needed. Senior staff have completed supervision training, which has enabled the whole staff team to benefit from regular and good quality supervision.

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children and young people since the most recent full inspection

Play fighting between young people is no longer a concern. Risk assessments are now live documents. This means that staff are working with up-to-date information about the young people’s presenting risks.

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children and young people since the most recent full inspection

At the last inspection, it was identified that two staff members were not qualified in residential childcare within the required timescale. These staff are now near completion of their qualification.

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children and young people since the most recent full inspection

Staff invest in young people’s education. The staff work in partnership with schools and colleges to help design tailored educational packages for each young person. When young people are looking for employment, staff support them to attend interviews. Staff help the young people to develop their curriculum vitae and to share it with potential employers.

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children and young people since the most recent full inspection

Since the last inspection, staff and young people have been through a challenging time. There have been incidents of substance misuse, missing, and extremely challenging behaviours. The staff team has implemented safeguarding procedures in an attempt to address the risks. These have included working in partnership with other professionals including the police, youth offending team, drug agencies and placing authorities. As a result, young people’s risk-taking behaviours have slowly declined. However, the lack of stimulating activities on offer has led to boredom, and the opportunity for further risk-taking behaviours.

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children and young people since the most recent full inspection

Since the last inspection, four young people have been discharged. Staff have facilitated these moves. For example, the last young person benefited from an outreach package that was put in place by the staff. This helped to enable a smooth transition for the young person from the home into semi-independent living.

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children and young people since the most recent full inspection

The manager’s challenge of other services is not always effective. For example, the manager does not consistently escalate concerns regarding other services practice in the best interest of the young people.

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Information about this children's home

The home is registered for up to three young people who have emotional and behavioural difficulties. It has a satellite home situated away from the home. This is registered for one young person. This is a privately owned home.

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Recent inspection history

Inspection date Inspection type Inspection judgement 04/05/2016 Full Requires improvement 09/02/2016 Interim Sustained effectiveness 20/10/2015 Full Requires improvement 04/03/2015 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

5: Engaging with the wider system to ensure children's needs are met

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Requirement Due date

In order to meet the engaging with the wider system standard the registered person must ensure that—

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Requirement Due date

(c) if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. 10/03/2017

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Requirement Due date

9: The enjoyment and achievement standard

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Requirement Due date

In order to meet the enjoyment and achievement standard the registered person must ensure that—

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Requirement Due date

(1) The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills. 10/03/2017

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Requirement Due date

The registered person must ensure that individuals working in the home in a care role have the appropriate qualification by the relevant date. (Regulation 32 (4)) 21/04/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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