Children's Home, Residential special school run by Mayne Enterprises Limited in East Sussex

The effectiveness of the home and the progress and experiences of

children and young people since the most recent full inspection.

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The effectiveness of the home and the progress and experiences of

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has improved effectiveness .

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The effectiveness of the home and the progress and experiences of

At the last inspection carried out in April 2016, one requirement was made in relation to the proposed change in the chosen method of behaviour management and physical interventions. The behaviours, boundaries, consequences and rewards policy has been reviewed and updated to reflect the change in the behaviour management system and other changes to practice. For example, restorative justice and the new reward system. The number of physical interventions used remains low and continues to decrease, with excellent oversight, reflection and follow up by the management team.

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The effectiveness of the home and the progress and experiences of

Leaders and managers work well together and are effective in the reviewing of the home’s practices and procedures. The registered manager and responsible individual have improved networking with other residential provisions in the area. As a result, they are planning, for example, the future sharing of staff training. They attend working groups in the South East so that they are up to date and influential in changing legislation and expectations of residential provisions. The service responds to changing legislation and to new research undertaken in relation to children who are looked after. Current work includes focusing on improved recording of the assessment of progress made by the young people. All changes made, as a result of this continual review, are delivered competently to the staff team members, who respond positively. In addition, the responsible individual keeps up to date with the changes proposed or laid down by the regulator, Ofsted,

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The effectiveness of the home and the progress and experiences of

through the many different forms of media, including online sessions.

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The effectiveness of the home and the progress and experiences of

New young people have a well-planned move into the home. Young people experience a thorough induction process, soon settle into the home and understand staff’s expectations of behaviour and school attendance. School attendance remains excellent and is supported by the close communication between the school and the residential staff.

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The effectiveness of the home and the progress and experiences of

The staff team develops strong relationships with the young people. The staff team responds well to young people’s individual emotional needs and concerns. This can be seen in the recent introduction of waking night staff to alleviate presenting night-time fears. As a result, previous embedded poor sleeping experiences have improved. Therapeutic intervention, provided on-site, works alongside the care practices and helps young people to understand their behaviours, fears and worries. The staff team responds to the changing needs of the young people and is effective in ensuring that the young people make good progress in the short- and long-term.

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The effectiveness of the home and the progress and experiences of

Young people have been involved in the writing and introduction of the new children’s guide. Young people’s feedback to the new guide has been positive. This shows that the service takes the views of the young people seriously and that they feel very much part of the home and its practices. Young people also know that all complaints are taken seriously. Young people are supported to complete complaint forms. Outcome letters are sent to the complainant and representatives in addition to their being given verbal feedback. Actions are taken as a result of complaint investigation outcomes, for example, by introducing new coping mechanism strategies or attending a bullying workshop. All complaints undergo a full, impartial and thorough investigation in line with advice given by the local safeguarding agencies. Outcomes of internal investigations are shared with the safeguarding agencies, with disciplinary proceedings commenced if indicated. The registered

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The effectiveness of the home and the progress and experiences of

manager and staff team are able to effectively respond to and implement change as a result of complaints or incidents.

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The effectiveness of the home and the progress and experiences of

Safeguarding procedures continue to be of a very high standard. The registered manager ensures that his staff team is very suitably trained and up to date with the risks posed to young people. In turn, staff are very capable and extremely well informed of how to identify risks and refer to the correct agencies. This ensures maximum protection for the young people.

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The effectiveness of the home and the progress and experiences of

The service’s workforce development plan was updated in August 2016 and includes information about staff rotas, staff induction, training programmes, supervision, annual personal development reviews, improving poor performance and opportunities to progress. This provides clear and concise information for staff and allows for senior staff and management to ensure that the staff team can meet the needs of the young people at present and in the future.

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The effectiveness of the home and the progress and experiences of

Leaders and managers continually strive to improve the service. The leadership inspires the staff to achieve the most productive outcomes for young people, some of whom have poor pre-placement history, for example non-school attendance. Leaders are effective in making changes and developing the service to meet the changing needs of the young people. Young people continue to make excellent progress across all aspects of their lives. No requirements or recommendations have been made as a result of this inspection.

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Information about this children's home

This is a children’s home with an on-site registered school. The home is registered to provide care and accommodation for up to 11 children with emotional and/or behavioural difficulties, learning disabilities and mental disorders excluding learning disabilities.

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/04/2016 Full Outstanding 26/11/2015 Interim Improved effectiveness 21/05/2015 Full Good 17/02/2015 Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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