Children's Home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . Young people continue to thrive. A committed staff team continues to provide an environment that enables the young people to make excellent progress in all aspects of their lives, including their educational, emotional and social development. Staff are alert to young people’s anxieties during periods of transitions. During this time, staff offer young people therapeutic support alongside practical support. This helps young people to develop the skills and knowledge needed for the next chapter in their lives. Staff use their strong and positive relationships with young people to help them to manager the young people’s behaviour. As a result, young people’s risk-taking behaviour is low and their behaviour is settled. The registered manager remains a child-centred practitioner who has a sound

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children and young people since the most recent full inspection

understanding of the quality of care provided to young people and is able to identify areas of development. The registered manager promotes a culture in which staff are encouraged to think of new ways of developing the quality of care, to enable young people to make progress that makes a positive difference. The home has well-established relationships with partner agencies, including schools, the clinical therapy team and placing authorities. Feedback from partner agencies is consistently positive. The inspection included looking into a complaint received by Ofsted. The manager was aware of the reported concerns and had taken all the necessary action to safeguard the young person involved. However, this complaint had not been recorded in the home’s complaint log. This shortfall is an administrative error, and all action was swiftly taken at the time to safeguard young people. The registered manager has successfully addressed the two requirements raised at

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children and young people since the most recent full inspection

the full inspection. As a result, the use of bedroom door alarms is now considered well and reviewed. Furthermore, young people are more involved in the decisions about their care. For example, at the start of each month, young people spend time with their key workers going through their placement plans, ensuring that they understand what they are working towards that month. This includes, capturing the young people’s views and wishes.

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Information about this children’s home

This home is operated by a private company. Care and accommodation are provided for up to three young people who have emotional and/or behavioural difficulties and may also have learning disabilities. The company has its own school and therapy team.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

22/03/2016 Interim Improved effectiveness

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Recent inspection history

03/03/2015 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meet(s) the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39(3)) 30/03/2017

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What the inspection judgements mean

At the interim inspection, we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance, ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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