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Social care · Social care interim inspection

Children's Home run by Horizon Care and Education Group Limited in Leicestershire

Inspected 24 Jan 2017 · published 9 Feb 2017 · URN 1226975

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Summary

No overall grade in this framework

Mary Timms

What we read, and from where

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  • Inspection datesingle source

    24 Jan 2017

  • Inspectors verified

    Mary Timms

  • URN verified

    1226975

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−43Criticalmore positive than 8% of reports of this type

Reads more critically than most reports of this type.

Praiseextremelyengagingpositivepromptlyfeel safeimprovedimprovingsettled
Criticismconcernsnot alwaysweaknessesat riskharmlimitednot improvednot effective

How the report reads, start to finish

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FindingsAbout the inspection positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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No next steps set out.

Full report text

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

There have been some improvements since the last inspection visit; however, care arrangements have not improved across the board. The outcomes for young people are mixed and in some areas have deteriorated. For example, a young person, who was very stable in the early months of her placement, has become unsettled and is engaging in behaviours which put her at risk of harm.

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children and young people since the most recent full inspection

One young person is said by an education professional to have improving school attendance, when compared with the start of this school year. Another young person is making progress within education when comparing against his starting point. While this is very positive, there are also times when young people opt not to attend school and sometimes remain in bed on a school day beyond midday. It is apparent that staff want the best for young people and do not give up easily when it comes to knocking on bedroom doors to wake young people. However, this is not always effective, which means that young people are not always accessing a full programme of education. The manager is discussing concerns with involved professionals in order to improve educational outcomes.

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children and young people since the most recent full inspection

The manager and staff team recognise safeguarding concerns promptly. Emerging concerns are shared with parents and social workers. Missing from care incidents are responded to promptly and are reported in line with individual risk assessments. This means that external agencies are able to respond appropriately when young people are found to be missing. The team adjust risk assessments and change practice to strengthen safeguarding arrangements when weaknesses are identified. This demonstrates that safeguarding is a focus within the home. Staff training has ensured that staff understand the potential for child sexual exploitation and notice increased risks and raise concerns with external agencies appropriately.

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children and young people since the most recent full inspection

Young people feel safe and are of the view that staff genuinely care about them. Comments from young people include: ‘The staff are always there to hear what I have to say.’ Also, young people confirm that they receive support and guidance from staff, emphasising that this is ‘every day’. Opportunities to engage in community activities are promoted, although these are not always taken up by the young people. Some prefer to spend time building relationships with their friends in the community.

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children and young people since the most recent full inspection

There has been no change in residents since the full inspection in September 2016. Two of the young people have lived at the home for several years. They have good relationships with staff, are comfortable, and settled in their placement.

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children and young people since the most recent full inspection

The team work openly with other professionals and seek guidance and support from external agencies to improve outcomes for each young person. An education professional commented that the service works extremely well with the school to promote attendance and achievement within education.

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children and young people since the most recent full inspection

The provider organisation monitors and supports the quality of care in several different ways. For example, the regional management structure provides 24-hour oversight and support. Independent visits take place as required by children’s home regulations. The regional manager monitors the implementation of action plans to address identified weaknesses. This demonstrates that monitoring, and addressing identified actions, are a priority for the organisation.

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children and young people since the most recent full inspection

The two requirements and two recommendations set at the time of the last inspection have been addressed. As a result, the arrangements for the administration of medication are strengthened. As only one complaint, which is still under investigation, has been received since the last visit, there is limited scope to evaluate progress made with the requirement relating to complaints records. However, it is apparent that there is an improved audit trail of actions taken in response to complaints. The care-planning format has been updated to include more detail of individual needs and clarification as to how the needs will be met by the service. This means that staff have ready access to the level of information required to ensure that individual needs are fully met. This also supports managers to monitor the effectiveness of the way that plans are implemented within the service.

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Information about this children's home

 The home is owned by a large private organisation, registered to provide care and accommodation for three children and/or young people who have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/09/2016 Full Good

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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