Children's home run by Phoenix Child Care Limited in North Devon

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Leaders, managers and staff are providing a high standard of care to the young people living at the home. Care planning is constantly evolving in order to meet young people’s changing needs. For example, the dietary needs of one young person are being consistently supported by staff and creative ways to promote healthy eating have been identified.

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children and young people since the most recent full inspection

There is a strong safeguarding culture within the home. The registered manager has now ensured that there is a robust approach to assessing the needs of new young people who come to live at the home. This has ensured that young people are protected from possible harm due to risks which may be elevated by poor planning. The registered manager is now providing notifications of serious events to Ofsted as required. These matters were identified as weaknesses in meeting the quality standards at the last inspection and are now both met.

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children and young people since the most recent full inspection

Staff are supporting young people to have healthy relationships with each other. This has met the previous recommendation that staff should be aware of how to prevent any possible bullying. The registered manager also advocates effectively for young people to ensure that outside agencies are meeting their needs.

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children and young people since the most recent full inspection

Young people are consistently involved in their own care planning and are able to share their needs, wishes and feelings with staff. It was observed that young people have good relationships with staff and are relaxed in their home environment. However, young people are not given consistent access to independent visitors to ensure that they are able to share any worries that they may have about their home.

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children and young people since the most recent full inspection

Leaders, managers and staff are providing a nurturing environment for young people. Unconditional acceptance of young people’s choices is evident, for example, when young people are exploring their gender and identity.

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children and young people since the most recent full inspection

Behaviour management is based upon praise. Behaviour sanctions are therefore minimal, which is highlighted by the fact that there have only been six since the last inspection. Some areas of the home environment were observed not to be cleaned to a good standard throughout. Staff are required to review the support young people receive to help them to keep their bedrooms in a homely and welcoming condition.

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Information about this children’s home

The home is privately owned and is registered for up to two children and young people.

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Recent inspection history

Inspection date Inspection type Inspection judgement 09/08/2016 Full Good 25/11/2015 Full Good 09/03/2015 Interim Sustained effectiveness 05/11/2014 Full Good

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

7: The children’s views, wishes and feelings standard

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Requirement Due date

In order to meet the children’s views, wishes and feelings standard the registered persons must ensure that children:

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Requirement Due date

(2)(b)(iii) are given appropriate advocacy support. (‘Guide to children’s homes regulations including the quality standards’, April 2015, page 21, paragraph 4.4)

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Requirement Due date

In particular, the registered persons must ensure that children and young people have regular access to an independent advocate, in order to share any worries that they may have about their care. 28/02/2017

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation:  The cleanliness and maintenance of the home needs to be of a consistently good standard in order to provide a homely and welcoming environment for children and young people.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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