Children's home run by Keys Group Progressive Care & Education Limited in Birmingham

The effectiveness of the home and the progress and experiences of

children and young people since the most recent full inspection.

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The effectiveness of the home and the progress and experiences of

This home was judged requires improvement at the full inspection. At this interim inspection, Ofsted judges that it has improved effectiveness .

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The effectiveness of the home and the progress and experiences of

There have been a number of changes to leadership and management since the last inspection. As a result, there has been no registered manager working at this home since April. This means that not all requirements made at the last inspection have been met. Interim arrangements put in place by the organisation have meant that staff have been afforded a skilled and experienced manager to learn from. The recent appointment of a new manager should mean that a registered manager will be in post in the near future.

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The effectiveness of the home and the progress and experiences of

There is evidence that the changes in leadership and management have had a positive impact on the day-to-day running of the home and the care of young people. Incidents have reduced significantly and are managed more effectively. Any practice issues have been identified and addressed immediately. As a result, care is more child-focused and appropriate.

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The effectiveness of the home and the progress and experiences of

Staff state that they feel supported by their managers. They are able to reflect on the progress that they have made since the last inspection and say that having a manager in post who has the skills, knowledge and experience has underpinned progress. One member of staff described practice as ‘drastically improved’ since the last inspection. Staff are visibly more confident and cohesive.

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The effectiveness of the home and the progress and experiences of

Staff report that the team is functioning in a much more positive way. Staff no longer feel undermined by managers and state that they have been empowered to make decisions and believe in their abilities. They state that they feel listened to and their views about caring for children are taken into account. Staff are confident to make decisions without the guidance and approval of their managers. A significant incident took place during the inspection and was managed well, calmly and with confidence.

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The effectiveness of the home and the progress and experiences of

Information sought and held in respect of young people coming to live at this home is good. Plans are made in respect of the information provided but there is evidence that staff recognise that they are learning new and emerging information about young people and are adapting their care accordingly. Young people living at this home continue to make progress. Managers are able to identify when young people are no longer making good progress and continue to look at what is in their best interests to support better outcomes. One placement came to an end soon after the last inspection. This was not completed in a very child-focused way. As a result, the young person was not afforded the opportunity to pack his things and end the placement more positively. Staff raised this with senior leaders as they felt that this was not acceptable. This practice was immediately addressed by senior leaders. Staff are confident that this practice

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The effectiveness of the home and the progress and experiences of

Young people live in a calm and well-presented home. They are provided with a nurturing and caring staff team. There is evidence of good relationships between the staff and young people and young people are able to talk honestly and openly to staff about their lives.

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Recent inspection history

Inspection date Inspection type Inspection judgement 12/05/2016 Full Inadequate 12/02/2016 Interim Improved effectiveness 22/07/2015 Full Requires improvement 19/02/2015 Interim Sustained effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

12: The protection of children standard 30/09/2016 13: The leadership and management standard 30/09/2016 27: Appointment of manager 30/09/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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