Children's home run by Bright Futures Care Limited in Bolton

The effectiveness of the home and the progress and experiences of

children and young people since the most recent inspection.

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The effectiveness of the home and the progress and experiences of

This home was judged outstanding at the last full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness.

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The effectiveness of the home and the progress and experiences of

Since the last inspection in March 2016, the resident group has completely changed and four new young people are living at the home. While two of the leavers’ placements finished before the anticipated timescales, their transitions were managed reasonably well because of the provider’s flexibility. For example, one placement that could have ended abruptly was creatively supported by the provision of an effective outreach service. This enabled the young person involved to come to terms with the changing care arrangements with adults whom they trusted and knew. The placements for the remaining two leavers were really well managed, with carefully planned and implemented programmes which enabled the young people to join their adult service feeling involved and informed.

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The effectiveness of the home and the progress and experiences of

The level of positive family contact is consistently high and helps to establish young people quickly within their new placements. For example, personal routines are replicated in the children’s home so that young people feel able to relax and settle into their new surroundings. This beneficial level of contact has been a feature for all four of the newly placed young people.

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The effectiveness of the home and the progress and experiences of

The four new placements have been extremely well planned, and staff have gained a positive level of knowledge and understanding relating to each young person prior to, and during, the transitional stages of the placement. For example, staff went to work alongside a prospective young person in their own home and gathered the details of their needs effectively and established how the home would best meet these. The details gathered from families and placing authorities are used well in practice to ensure that young people feel as comfortable as they can, and start to tolerate new carers and peers.

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The effectiveness of the home and the progress and experiences of

Since the last inspection, there have been no notifications of serious incidents to Ofsted or any complaints to the home. When records of restraint refer to first aid being offered, the record does not detail the nature or outcome of the first aid provided. For example, for one episode, an injury and subsequent staff attention are only made clear in the home’s accident record. This means that restraint records are unclear, as they do not hold the full details of the outcome of the physical intervention for the young person involved. At the time of the last inspection, the manager was newly registered with Ofsted. Over the past six months he has led the staff group well to sustain the quality of the service provided to a new group of young people. The home’s quality monitoring is timely and detailed. However, currently there are gaps in the manager’s internal monitoring process. The report states how the home consults

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The effectiveness of the home and the progress and experiences of

young people, families and professionals, but does not include what the stakeholders actually say about the quality of the service. There is reference in the report to records of physical intervention, but no analysis of the quality or any patterns of occurrence and effectiveness. This reduces the team’s opportunities to use the data to inform and improve its practice.

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The effectiveness of the home and the progress and experiences of

At the last inspection, a requirement was raised regarding fire safety at the home. A detailed action plan was suitably developed and implemented by the registered manager and staff team, to address the identified shortfall relating to the completion of fire drills. However, the results of the local fire safety officer’s audit of the home’s fire safety arrangements and risk assessment are not available at the home. This means that the staff cannot undertake any recommendations from the audit.

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The effectiveness of the home and the progress and experiences of

There were two recommendations from the last Ofsted inspection, and both have been met. Home staff who supervise colleagues have all completed supervision training to inform their practice. Children’s incident records and body maps are now more legible for the reader.

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Information about this children’s home

This is a privately run children’s home that is registered to provide care and accommodation for four young people who may have emotional/behavioural difficulties, learning disabilities and/or sensory impairment.

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Recent inspection history

Inspection date Inspection type Inspection judgement 10/03/2016 Interim Sustained effectiveness 11/11/2015 Full Outstanding 24/03/2015 Interim Improved effectiveness 11/12/2014 Full Outstanding

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

As the regulatory reform (fire safety order) applies to the home: (b) the registered person must ensure that the requirements of the order and any regulations made under it are complied with in respect of the home. (Regulation 25(2)(b)) 30/12/2016

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Requirement Due date

The registered person must ensure that— (a) within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes— (viii) a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure. (Regulation 35(3)(a)(viii)) 30/11/2016

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation(s):  The registered person should oversee the welfare of the children in their care through observation and engagement with: each child; the home’s staff; each child’s family/carers; and professionals involved in the care or protection of each child. Their feedback should be recorded within the regulation 45 report and used to inform developments within practice. (Guide to the children’s homes regulations including the quality standards, page 54, paragraph 10.23)  The registered person should make best use of information from internal monitoring to ensure continuous improvement. This should include analysis of records and incidents within the home. (Guide to the children’s homes regulations including the quality standards, page 55, paragraph 10.24)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness or declined in effectiveness since the previous inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent inspection. This inspection was carried out under the Care Standards Act 2000 to assess the

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Information about this inspection

effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance, ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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