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Social care · Social care interim inspection

Children's home run by Willows (Devon) Ltd

Inspected 24 Aug 2016 · URN SC484790

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Summary

No overall grade in this framework

Nicola Lownds

What we read, and from where

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  • Inspection datesingle source

    24 Aug 2016

  • Inspectors verified

    Nicola Lownds

  • URN verified

    SC484790

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+79Very positivemore positive than 85% of reports of this type

Reads more warmly than most reports of this type.

Praisesuccessfullyeffectivemake good progressstrongenjoyclearimprovedattentive
Criticismdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings467w+86
  • What needs to improve95w−20

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
562
shorter than usual (typical 904)
Reading level
Hard
Flesch 46, typical 48
Average sentence
18 words
Next steps
2
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 46%What needs to improve 9%About the inspection 45%

Full report text

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

Young people continue to make good progress. There is a wealth of opportunities available to them to increase their experiences and skills. Staff support and encourage young people to develop interests and build links with the local community. Young people choose to embrace this and attend clubs, work placements and enjoy social time outside of the home. Young people have the opportunity to plan and go on holidays if they wish.

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children and young people since the most recent full inspection

Staff nurture, care and are attentive to the needs of young people. Relationships are strong. Staff have time for young people; they support them emotionally and records show in-depth discussions with young people about what is important to them at that time. Staff are consistent with their parenting; they challenge young people appropriately and instil firm boundaries that assist young people to achieve.

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children and young people since the most recent full inspection

Young people attend the provider’s school; Staff successfully use a coordinated approach in order to improve school attendance. This involves staff at the home liaising with staff at the school in order to bring about these improvements in attendance .

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children and young people since the most recent full inspection

Records detailing the needs of young people are in good order and up to date with relevant information. The registered manager has an effective system in place for reviewing documents such as placement plans and risk assessments. When young people move into the home, the registered manager ensures that the young person is central to the process. Staff support young people to move out of the home successfully; however, records do not evidence this transition process well.

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children and young people since the most recent full inspection

Young people have individualised risk assessments which they develop with the staff. Young people are encouraged to talk about risk and engage in conversation or workshops about risk in order to increase their understanding. The registered manager has training planned for next month which relates to self-harm and is exploring further training for young people and staff about drug awareness.

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children and young people since the most recent full inspection

Staff follow the safeguarding procedures and have a clear understanding on how to keep young people safe. When young people leave the home without authorisation, staff instigate the missing protocol swiftly and with rigour. During these incidents, there is good communication with young people, their families and professionals such as those in social care and the police. Young people have the opportunity to meet with an independent person when they return. Staff help young people to explore their feelings and usually identify the cause for them going missing from the home.

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children and young people since the most recent full inspection

Since the last inspection, the manager’s application to register with Ofsted has been completed. The registered manager has good oversight of the home and her monitoring is effective. The registered manager has a clear development plan to drive improvements and continue to improve care.

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Information about this children’s home

The home is owned by a small private organisation and is registered to provide care for up to four girls with emotional or behavioural difficulties. The company also runs its own school, located nearby, which young people attend.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation:  improve the recording of transition planning that takes place to help children and young people prepare for leaving both practically and emotionally (‘Guide to the children’s homes regulations including the quality standards’, page 57, paragraph 11.9).

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance Raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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