The Children's Palace Nursery Ltd

The Children's Palace Nursery Ltd 23 Heath Road, Thornton Heath, CR7 8NF

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Inspection date

Previous inspection date 19 August 2016 31 May 2016

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Effectiveness of the leadership and management Requires improvement Quality of teaching, learning and assessment Requires improvement Personal development, behaviour and welfare Requires improvement Outcomes for children Requires improvement

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This provision requires improvement. It is not yet good because:

 There are inconsistencies in the management of children's behaviour. For example, not all staff speak to children in positive ways and explain the behaviour they would like to see.  The quality of teaching is inconsistent. When children are in mixed age groups, babies are not always engaged in play and learning. This means that children's needs are not always met.  Systems are not yet in place for managers to monitor the quality of observations and assessments in order to ensure children make good progress.

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It has the following strengths

 Managers have worked hard to make improvements and actions from the previous inspection have been met. They are working with the local authority and have a clear action plan in place to address areas of weakness.  Children are encouraged to develop their self help skills through routines such as toileting and meal times.  Parents report improved communication with them and this is helping them to engage in their children's learning and understand what changes are taking place and why.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage the provider must:

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Due Date

 ensure that adults are consistent in their approach to managing children's behaviour and provide clear expectations of what is expected so children are supported to understand what is right and wrong 16/09/2016

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Due Date

 improve adults' understanding of good quality teaching and learning experiences for children so that all children's needs are met and they make as much progress as possible 16/09/2016

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Due Date

 develop systems to monitor the quality of observations and assessments so that all children make good progress 16/09/2016

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Inspection activities

 The inspection was carried out following concerns received by Ofsted.  The inspector observed activities and assessed the quality of teaching and the impact this has on children's learning.  The inspector spoke to children, staff, and managers at appropriate times during the day. She held a meeting with the provider and manager.  The inspector carried out a joint observation with the manager.  The inspector spoke with parents and took account of their views.  The inspector looked at children's records and assessments, the provider's action plan, evidence of training and a range of other documentation including, policies and procedures.

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Effectiveness of the leadership and management requires improvement

There have been some recent changes in the staff team, including to the management team. Managers have worked with the local authority to put plans in place to improve the nursery since the previous inspection. Managers have recently trained staff on the nursery's policies and procedures for keeping children safe and there are improved processes for recruiting staff and checking their ongoing suitability. This has helped to ensure safeguarding is effective. The new manager has begun to supervise staff and observe their practice so they can be supported to improve the quality of teaching. Equality and diversity is actively promoted. Children learn to respect each other by talking about their families and learning about their similarities and differences.

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Quality of teaching, learning and assessment requires improvement

There is a range of resources for children to explore and enjoy. However, adults do not always use resources which stimulate discussion and learning. For example, during an adult-led activity about emotions, children's own feelings are not fully explored when an older child says he is sad and the resources used do not stimulate thinking. Older children enjoy challenges such as naming shapes, sounding out familiar letters and simple subtraction. During less busy times, older children enjoy playing with babies as they explore treasure baskets together and shake the squeaky balls until they light up. However, there are times when babies are not fully engaged in meaningful activities because not all adults understand the needs of the children and how to provide quality experiences for them.

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Personal development, behaviour and welfare require improvement

Adults communicate with babies while changing their nappies so that they know what is happening. However, this not consistent across the nursery. For example, young children are approached from behind and moved away from activities without explanation. This means children do not always know what adults are about to do to them or the reason why. Some behaviour is positively dealt with such as reminding children to share with their friends. However, when children are finding it difficult to follow boundaries they are not supported in understanding what is expected and why. Babies have secure attachments to their keyworkers and they beam with excitement as they arrive. Children develop their independence at meal times as they wash and dry their own hands and serve themselves their food and drink.

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Outcomes for children require improvement

Children explore their environment confidently. Babies who are learning to walk, pull themselves up to play in the bubbly water and giggle in delight as they splash. Older children use problem-solving skills as they work out how many plates they need for their friends at lunchtime. Children make steady progress from their starting points. They gain a range of skills which help them get ready for the next stage in learning. However, the variability in the quality of teaching means children do not make as much progress as possible.

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Setting details

Unique reference number EY486499 Local authority Croydon Inspection number 1067430 Type of provision Full-time provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register Age range of children 0 - 5 Total number of places 32 Number of children on roll 20 Name of registered person The Children's Palace Nursery Ltd

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reference number

Date of previous inspection 31 May 2016 Telephone number 07960142915

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reference number

The Children's Palace Nursery Ltd registered in 2015. It operates from a converted residential building in Thornton Heath in the London Borough of Croydon. The nursery is open from 7am until 7pm, Monday to Friday. There are nine members of staff; of whom, one holds a level 6 qualification, four hold qualifications at level 3 and three at level 2. There is one level 3 apprentice.

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reference number

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the early years foundation stage.

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reference number

procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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reference number

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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