Children's home run by Keys Group Progressive Care & Education Limited in Birmingham

This monitoring visit

The purpose of this visit was to monitor two compliance notices issued following the recent full inspection which was judged as inadequate. The compliance notices served were in relation to the positive relationship standard and the leadership and management standard. The senior leadership team has taken charge of the home and has supported staff. This has ensured that the required changes have been made to meet compliance. Compliance has been met. Some significant changes have been made to practice to improve young people’s experiences since the last inspection. As a result, young people reported to the inspector that they felt safer and happier living in this home. The senior leadership team has robustly addressed issues of poor practice that were identified at the last inspection. Some of their investigations are ongoing and subject to disciplinary procedures. These processes identified further areas of poor

p.2

This monitoring visit

practice that are also in the process of being addressed. The senior leadership team has confirmed that some of the information provided at the last inspection by the registered manager was not accurate. As a result, they have called the registered manager’s integrity into question. The senior leadership team has implemented rules, boundaries and clear expectations, both for young people and for the staff group. Staff report that this has brought about a more consistent approach to the care that they provide and clarity for young people. While they acknowledge that there is a great deal of work to be done, they are positive about the future. Staff and their leaders feel proud of what they have achieved in such a short period of time. Young people report that their home is calmer. They state that the care that they have received since the last inspection is fairer. They have been fully involved with the implementation of house rules and understand what is expected of them. They

p.2

This monitoring visit

really appreciate this approach to their care and are hopeful that it will last. The home environment has been improved inside and outside. The home is now welcoming and the atmosphere is relaxed. The interior has been painted and previous damage has been addressed. The garden now provides an inviting space for young people to enjoy. The home is in the process of significant change as a result of the last inspection. This process has impacted upon young people and staff. All report that these changes are positive and were needed. Senior leaders accept that there is still a great deal of work to be done. They state that they are committed to ensuring that these changes take place and the experiences for the young people continue to be positive and memorable.

p.2

Information about this children's home

This children’s home is registered to care for up to three children who may have emotional and/or behavioural issues.

p.3

Statutory requirements

This section sets out the actions that must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the ‘Guide to the children's homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

11: The positive relationships standard 07/06/2016 *

p.3

Requirement Due date

12: The protection of children standard 20/06/2016

p.3

Requirement Due date

13: The leadership and management standard 07/06/2016 *

p.3

Requirement Due date

19: Behaviour management and discipline 20/06/2016

p.3

Requirement Due date

20: Restraint and deprivation of liberty 20/06/2016

p.3

Requirement Due date

40: Notification of a serious event 17/05/2016

p.3

Requirement Due date

* These requirements are subject to a statutory requirement notice.

p.3

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection. This inspection was carried out under the Care Standards Act 2000. in the guidance raising concerns and making complaints about "Ofsted" which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of this guidance, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk .

p.4

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.5

Information about this inspection

The National Archives, Kew, London TW9 4DU or email: psi@nationalarchives.gsi.gov.uk .

p.5

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.5