Children's Home run by PCT Care Services Limited in Norfolk

Inspector Clive Lucas

Ofsted issued a compliance notice on 17 June 2016, in respect of concerns relating to the safe recruitment of staff. In order to evaluate the progress that the home had made in addressing these concerns, a monitoring visit was undertaken by an inspector on 8 July 2016. At this visit, the inspector found that there was an appropriate written procedure on recruitment checks. This procedure has been followed for the latest two staff members to start work at the home. As a result of this, all of the checks required by the Children’s Homes (England) Regulations 2015 have been carried out. This has helped to ensure that children are protected from being looked after by adults who may be unsuitable or who may pose a risk to them. Consequently, the compliance notice has been met. There were 10 further requirements and one recommendation made at the full inspection. These were not reviewed during this visit as the timescales for them

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Inspector Clive Lucas

had not elapsed. Ofsted will continue to monitor the service.

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Information about this children's home

This children’s home provides care and accommodation for up to six young people with emotional and/or behavioural difficulties and learning disabilities. The home is owned by a private company.

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Statutory requirements

This section sets out the actions that must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply within the given timescales.

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Requirement Due date

7. The children’s views, wishes and feelings standard: In order to meet the children’s views, wishes and feelings standard with particular reference to the complaints procedure, the registered person should ensure that each child— (2)(b)(ii) has access to the home’s children’s guide, and the home’s complaints procedure, when the child’s placement in the home is agreed and throughout the child’s stay in the home. 22/07/2016

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Requirement Due date

13. The leadership and management standard: In order to meet the leadership and management standard with particular reference to the consistency of staffing, the impact of the stability of the home on children and monitoring of the service, the registered person should— (2)(e) ensure that the home’s workforce provides continuity of care to each child (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 29/07/2016

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if there is an allegation of abuse against the home or a person working there. A notification made under this regulation must include full details of the matter (Regulation 40 (4)(a) (5)(a)(i)). 22/07/2016

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Requirement Due date

12. The protection of children standard: 22/07/2016 In order to meet the protection of children standard with particular reference to the use of comprehensive risk 22/07/2016

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Requirement Due date

assessments, the registered person should ensure that staff— (2)(a)(i) assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child.

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Requirement Due date

The registered person should ensure that within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes the effectiveness and any consequences of the use of the measure and within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”) has spoken to the user about the measure and has signed the record to confirm it is accurate (Regulation 35 (3)(a)(vii)(b)(i)(ii)). 22/07/2016

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Requirement Due date

The registered person must ensure that the requirements of Regulatory Reform (Fire Safety) Order 2005 and any regulations made under it are complied with in respect of the home. This relates to the implementation of actions identified in the fire risk assessment (Regulation 25 (2)(b)). 22/07/2016

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only employ an individual to work at the children’s home if in respect of the individual there are full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32(2)(a)(3)(d))* 04/07/2016

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Requirement Due date

The registered person must ensure that each employee completes an appropriate induction and that all employees undertake appropriate continuing professional development. This relates to training in food hygiene and awareness of appropriate physical contact with children (Regulation 33 (4)(a)). 29/07/2016

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Requirement Due date

6. The quality and purpose of care standard: In order to meet the quality and purpose of care standard with particular reference to implementing the statement of purpose and the condition of the home, the registered person should— (2)(a) understand and apply the home’s statement of purpose; (b) ensure that staff— (i) understand and apply the home’s statement of purpose 05/08/2016 (c)(i) ensure that the premises used for the purposes of the home are designed and furnished so as to meet the needs of each child.

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Requirement Due date

The registered person must ensure that the reports of the independent person who visits the children’s home set out, in particular, the independent person’s opinion as to whether children are effectively safeguarded and the conduct of the home promotes children’s well-being (Regulation 44 (4)(a)(b)). 29/07/2016

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Requirement Due date

The registered person must keep the statement of purpose under review and, where appropriate, revise it, and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision (Regulation 16 (3)(a)(b)). 22/07/2016

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Requirement Due date

* These requirements are subject to statutory requirement notice.

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation(s):  Ensure that staff understand the importance of careful, objective and clear recording ensuring that information regarding the child is recorded in a way that will be helpful to the child. In particular, this refers to records of significant events relating to the child while in the home (Guide to the children’s homes regulations including the quality standards, page 62, paragraph 14.4).

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection. This inspection was carried out under the Care Standards Act 2000. in the guidance raising concerns and making complaints about "Ofsted" which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of this guidance, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

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