Children's home run by Benjamin UK Ltd in Hammersmith and Fulham

This monitoring visit

On 9 May 2016, an inspector undertook a full inspection. The overall judgement was inadequate, due to serious concerns about insufficient action taken following some young people running into the road and accessing the home‟s roof. Further concerns identified were: a lack of effective location risk assessment highlighting potential risks, and lack of consistent effective strategies to de-escalate young people‟s behaviour, which has, on occasions, impacted on the decor of the home.

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This monitoring visit

On 9 June 2016, a monitoring visit was undertaken by an inspector. This was to evaluate the progress made in meeting the serious concerns raised at the full inspection. The visit found that the provider had taken sufficient action with regard to young people running into the road. This is because the provider has installed an electronic gate to the driveway, acting as a barrier to the road and potentially providing staff with time to de-escalate and further safeguard the young people from potential harm. The staff have spoken to young people regarding the potential risks to themselves of running into the road, and management have met with neighbours and local councils to discuss further possible options to reduce the risk. There have been no further incidents. Therefore, the provider has reduced the risk of young people running into the road.

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This monitoring visit

The provider has taken sufficient action regarding young people accessing the home‟s roof. This is because the provider has replaced the window restrictors with some of a stronger design, and young people have been spoken to regarding the risks that they are placing themselves in. In addition, the management has risk assessed a bedroom used by young people to access the roof as suitable only for those who have demonstrated that they do not present with this risk-taking behaviour. There have been no further incidents. Therefore, the provider has reduced the risk of young people accessing the roof and placing themselves at risk.

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This monitoring visit

The manager has updated the location risk assessment. The document now clearly identifies potential risks to young people, such as the location of the home relative to the road, and of the action taken to reduce the risk. As a result, the risk assessment identifies potential risks to young people and the action taken to reduce them, and whether further action is required. Therefore, all staff working at the home are made aware of potential risks to young people and themselves.

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This monitoring visit

The manager has partially met the requirement made regarding managing young people‟s challenging behaviour. The manager and therapist have provided workshops for staff to look at why young people present with some behaviour. For example, they have reviewed young people‟s referral information and considered how events and care in their early childhood impact on their behaviour now. The staff feel that this has been very beneficial. However, due to time constraints, the staff have not fully implemented their knowledge to assist the young people to develop new skills to manage young people‟s behaviour more appropriately.

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This monitoring visit

A further seven requirements made at the full inspection were not looked at during this visit, and are therefore repeated. Ofsted will continue to monitor the service.

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Information about this children's home

The home is owned by a private company. It provides therapeutic care for up to four young people between the ages of 11 and 18 who have emotional and behavioural difficulties. Education is available in the college that is operated by the managing organisation.

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Statutory requirements

This section sets out the actions that must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and „Guide to the children's homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

6. The quality and purpose of care standard In order to meet the quality of care standard— (2) In particular, the standard in paragraph (1) requires the registered person to— (c) ensure that the premises used for the purposes of the home are designed and furnished so as to— (i) meet the needs of each child; 24 June 2016

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Requirement Due date

10. The health and well-being standard In order to meet the health and well-being standard— (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff help each child to— (iii) take part in activities, and attend any appointments, for the purpose of meeting the child's health and well-being needs; 24 June 2016

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Requirement Due date

11. The positive relationships standard In order to meet the positive relationship standard— (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff— (ii) help each child to develop socially aware behaviour; (iv) help each child to develop and practise skills to resolve conflicts positively and without harm to anyone; 8 July 2016

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Requirement Due date

13. The leadership and management standard In order to meet the leadership and management standard— (2) In particular, the standard in paragraph (1) requires the registered person to— 24 June 2016 (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

The registered person must make arrangements for the recording and safe administration of medicines received into the children's home (Regulation 23(1)). 24 June 2016

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained — the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma. The relevant date is in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016 (Regulation 32(4)(a)(b) and (5)(a)(b)). 1 November 2016

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience (Regulation 33(4)(b)). 24 June 2016

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Requirement Due date

The registered person must maintain records (“case records”) for each child which are kept up to date (Regulation 36(1)(b)). 24 June 2016

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection. This inspection was carried out under the Care Standards Act 2000. in the guidance „Raising concerns and making complaints about Ofsted‟, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of this guidance, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234 or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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