HOPE family Contact centre Day care

HOPE family Contact centre Day care 48 Cranbrook Road, Ilford, IG1 4NF

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Inspection date

Previous inspection date 8 July 2016 Not applicable

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3

Effectiveness of the leadership and management Requires improvement Quality of teaching, learning and assessment Requires improvement Personal development, behaviour and welfare Good 2

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3

Outcomes for children Requires improvement

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This provision requires improvement. It is not yet good because:

 The provider does not focus on improving the quality of teaching, as part of staff supervision, to identify ways they can develop their teaching practice further.  Some staff are qualified. However, professional development opportunities for staff are limited and do not focus enough on improving outcomes for children.  Most children make at least typical progress for their age and ability. However, staff are not using what they know about the children effectively to identify their next steps in learning and to plan challenging activities that help each child reach their full potential.  Monitoring and evaluation of the provision are not effective. The provider does not identify all weaknesses or have an accurate view of what the setting needs to improve.

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It has the following strengths

 Children form secure attachments with staff who care for them well and meet their needs.  Children enjoy their time at the setting and are confident to choose resources and play independently.  Children who are learning English as an additional language make good progress in their understanding and speaking of English.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage the provider must:

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Due Date

 improve performance management to ensure that all staff receive regular opportunities to evaluate their practice, and that their ongoing professional development is supported effectively to secure consistently good-quality teaching 09/10/2016

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Due Date

 ensure staff use the information they gain from their observations of children's achievements to plan and provide challenging activities to support their learning needs effectively, and to identify what each child needs to learn next to help them make better progress. 09/10/2016

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Due Date

To further improve the quality of the early years provision the provider should:

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Due Date

 develop an effective system of self-evaluation to identify and address weaknesses in practice and improve outcomes for children.

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Inspection activities

 The inspector observed the quality of teaching during activities indoors and outdoors, and assessed the impact this has on children's learning.  The inspector completed a joint observation with the nursery manager.  The inspector held a meeting with the nursery manager and the provider. She looked at relevant documentation, such as the nursery's self-evaluation and evidence of the suitability of staff working in the nursery.  The inspector spoke to parents during the inspection and took account of their views.

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Effectiveness of the leadership and management requires improvement

Safeguarding is effective. Staff know how to identify possible signs that may indicate a child is at risk of harm, including the appropriate action to take if they have any welfare concerns. The provider has thorough systems for checking that staff are suitable to care for children. Staff attend mandatory training to ensure they are meeting requirements and to promote the well-being of children. However, opportunities for staff to improve their practice are limited and training does not focus enough on improving children's outcomes. The manager works closely with the local authority and welcomes advice and support to help identify improvements. However, the supervision of staff practice is not effective enough to monitor and improve the quality of teaching to a good standard.

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Quality of teaching, learning and assessment requires improvement

Staff provide a range of themed activities based on children's interests and use some effective questioning to support their learning. Staff observations and assessments of children's development are accurate. They assess children's starting points and track their individual progress. However, the quality of teaching is variable. Planned activities do not always motivate and excite children. They sometimes become bored and are not suitably challenged. Parents report they are happy with their children's development and the support staff provide. Staff work well with parents and other professionals when they identify a child is not developing as quickly as they should, providing appropriate support to help them catch up. Children listen well. For example, at group times, they repeat phrases from stories and use actions as they sing nursery rhymes.

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Personal development, behaviour and welfare are good

Children's develop their physical skills well and gain a good understanding of a healthy lifestyle. For example, they run, negotiate space and confidently climb on play equipment on daily trips to the local park and surrounding areas. Children confidently play together and staff support children's independence skills. For example, they encourage children to put on their shoes and coats. Snacks and meals are healthy and fresh water is always available. Staff remind children to be polite, reinforcing good table manners. Children develop physical coordination skills, such as when pouring their drinks. They learn to manage their behaviour and share toys well, following staff's positive example.

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Outcomes for children require improvement

Children make at least typical progress in their learning and some make better progress, particularly in their communication and language development. Older children are developing appropriate number and letter recognition. However, not all children make as much progress as they could, as they do not receive sufficient challenge or motivation to learn. Children are developing their independence in readiness for the move on to school.

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Setting details

Unique reference number EY471616 Local authority Redbridge Inspection number 974125 Type of provision Full-time provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Age range of children 2 - 4 Total number of places 20 Number of children on roll 18 Name of registered person HOPE superjobs Ltd

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reference number

Date of previous inspection Not applicable Telephone number 02030963793

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reference number

HOPE family Contact centre Day care registered in 2014 and is operated by a private individual. The nursery operates on Monday to Friday from 8am to 6pm, for 51 weeks of the year. There are after-school and school-holiday care services for children attending local primary schools. The setting employs seven members of staff, including the manager. Of these, three staff hold appropriate early years qualifications. The provider receives funding to offer free early education for children aged, two, three and four years.

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reference number

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the early years foundation stage.

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reference number

procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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reference number

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reference number

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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