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Social care · Social care interim inspection

Children's home run by Somerset Council in Somerset

Inspected 3 Mar 2016 · URN SC029950

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Summary

No overall grade in this framework

Janice Hawtin

What we read, and from where

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  • Inspection datesingle source

    3 Mar 2016

  • Inspectors verified

    Janice Hawtin

  • Postcode verified

    TA1 4DY

  • URN verified

    SC029950

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−33Criticalmore positive than 9% of reports of this type

Reads more critically than most reports of this type.

Praiseimprovedeffectivelyeffectivesafefailsclearsuccessfullypositive
Criticismweaknessdeclinedconcernconcernsat riskharmcompromisenot clear

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings788w−29
  • What needs to improve327w−36

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,115
about usual (typical 904)
Reading level
Hard
Flesch 46, typical 48
Average sentence
18 words
Next steps
7
typical 4
Hedged sentences
7%
“some”, “not always”, “most”…

Where the words go

Findings 50%What needs to improve 21%About the inspection 30%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has Declined in effectiveness .

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children and young people since the most recent full inspection

The manager did not follow the current safeguarding policy when managing a child protection concern. Her actions had the potential to compromise an investigation into the incident. The manager has since reflected on this error and was able to explain how she would correctly follow the policy in the future.

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children and young people since the most recent full inspection

The quality of care and frequency of short breaks for some children is negatively affected as a result of an arrangement to also accommodate a full-time placement. The decision for this child to live in the home was made in their best interests. However, the continuing arrangement is beyond the immediate control of the manager and the placing authority while seeking to find a suitable alternative placement. This arrangement has resulted in the cancellation of short breaks for some other children. In addition, the staff on duty are focused on dealing with the complex needs and presenting behaviours of one child. Not all of the staff team allocated to work with a particular child have the skills, experience or training in autism to effectively support them.

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children and young people since the most recent full inspection

Risk assessments, behaviour management plans and care plans for this child do not provide staff with clear, up-to-date and accurate guidance. Some additional guidance, provided electronically by the manager to staff, has not been incorporated into the written plans. The agencies working specifically with one child have differing views on the best behaviour management techniques to use in response to the child’s self-injurious behaviour. These differing views limit how effectively staff in the home can intervene and keep the child safe.

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children and young people since the most recent full inspection

The manager and staff team are unclear about their delegated authority to care for this child. The manager has on occasion been over reliant on other agencies to instruct her on the best course of action rather than using her professional judgement, experience and skills to ensure the child is at the centre of all decisions. This has resulted in delays to resolve concerns about the child’s school. Action was taken following the inspection to resolve these concerns. The manager has delayed referring an issue to the disclosure and barring service following the dismissal of a member of staff. The manager took immediate action to address this weakness following the inspection.

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children and young people since the most recent full inspection

Accommodating a child on a full-time basis has negatively impacted on the manager’s ability to deal with a previous requirement and drive forward improvements to develop staff member’s practice.

p.3

children and young people since the most recent full inspection

Significant gaps in the frequency of formal supervision sessions for permanent staff members remains evident; these were a weakness at the previous inspection. In addition, it is not clear that all temporary staff are receiving any formal supervision. Staff members are under additional pressure in dealing with a child with complex needs who presents with self-harmful behaviour and needs constant care and supervision. In these circumstances, support, guidance, and opportunities to reflection on their work with the child is not being provided and fails to safeguard both children and the staff.

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children and young people since the most recent full inspection

Some improvements that benefit children have been made since the previous inspection. A review of the fire evacuation records has improved the safety of children and staff. It is now clear who has practiced the fire drill and ensures the manager is assured that everyone can evacuate the home in the event of an emergency.

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children and young people since the most recent full inspection

The availability of, and variety of activities provided to children, has improved. Additional planning and discussions in shift planning meetings are driving these changes. In addition, children complete feedback forms following each visit and can highlight or request any activities. As a result, activities are more personalised. For example, staff facilitated a young person’s desire to be involved in playing football.

p.3

children and young people since the most recent full inspection

Action taken following enhanced consultation with children has resulted in several improvements. The way menus are produced and the choice of food has changed to better suit the preferences of children. Children’s likes and dislikes lists are kept up-to-date and fears raised by a child have been successfully dealt with.

p.3

children and young people since the most recent full inspection

A book has been introduced inviting visitors to comment on the home and make suggestions for improvements. Comments are positive and complimentary of both the services provided and the staff team. A professional commented on the partnership working by the staff team to keep a young person safe, describing them as ‘good communicators with a flexible approach to providing care’.

p.3

children and young people since the most recent full inspection

All children now have a keepsake book which they have decorated with the help of care staff. Photographs, art work, and other memorabilia collected from trips out into the community are stored in the book. These books provide a reminder and reference point for children once they move on to adult services.

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Information about this children's home

The home is registered as a Children’s Homes providing short breaks for children with physical and learning difficulties. The home is owned and managed by a local authority and the majority of the children accommodated are from the local area.

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Recent inspection history

Inspection date Inspection type Inspection judgement

p.4

Recent inspection history

28/01/2015 CH – Interim Declined in effectiveness

p.4

Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must ensure that all employees receive practice related supervision by a person with appropriate experience. In particular ensure the quality and frequency of supervision is consistent for all staff. (Regulation 33 (4)(b)) 04/04/2016

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Requirement Due date

In order to meet the protection of children standard, the registered person must ensure that staff-

p.5

Requirement Due date

(2)(a) (i) assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, make arrangements to reduce the risk of any harm to the child; (vi) take effective action whenever there is a serious concern about a child's welfare. 04/04/2016

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

In order to meet the leadership and management standard, the registered person must ensure that staff-

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Requirement Due date

(2)(b) have the experience, qualifications and skills to meet the of each child. In particular, the additional skills relating to children with autism. 04/04/2016

p.5

Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Staff should be familiar with the homes policy on record keeping and understand the importance of careful, objective, and clear recording. (The guide to the Quality standards page 62 paragraph 14.4)

p.5

Recommendations

 Staff should act as effective advocates for and on behalf of a child who maybe experiencing difficulties with education, including but not limited to attainment, or behaviour, as a good parent would do. (The Guide to the Quality Standards page 28, paragraph 5.12)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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