Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Good

The children's home provides effective services that meet the requirements for good.

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The children's home provision is good because:

 Young people make good progress from their starting points. They attend education and are achieving.

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The children's home provision is good because:

 Young people have well-planned admissions to the home.

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The children's home provision is good because:

 Staff understand child sexual exploitation and the risks attached to this complex behaviour.

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The children's home provision is good because:

 Young people are safe, and become increasingly so.

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The children's home provision is good because:

 Staff are child focused. Young people feel cared for and safe.

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The children's home provision is good because:

 Staff know the young people. They care for them as individuals and meet their needs.

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The children's home provision is good because:

 Staff work closely with the clinical team to deliver the therapeutic approach that young people need. Young people receive care in line with the home’s statement of purpose.

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The children's home provision is good because:

 Young people have successful and carefully planned transitions into new placements.

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The children's home provision is good because:

 The registered manager is a strong and committed leader. He is focused on helping young people to have positive experiences and good outcomes.

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The children's home provision is good because:

 Staff feel supported by the registered manager and deputy manager.

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The children's home provision is good because:

 A recommendation has been made from this inspection about ensuring that young people have debriefings after physical interventions.

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation(s):

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Recommendations

 Ensure that any child who has been restrained is given the opportunity to express their feelings about their experience of the restraint as soon as is practicable. Children should be encouraged to add their views and comments to the record of restraint (‘Guide to the children’s homes regulations including the quality standards’, page 49, paragraph 9.60).

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Information about this children's home

This is a privately owned children’s home, registered to provide care and accommodation for up to five young people with emotional and behavioural difficulties. This home specialises in providing 12-month therapeutic placements for young women who have been sexually exploited.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

10 March 2015 Interim Declined in effectiveness

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Good

Young people make good progress from their starting points. Staff encourage young people to attend education. For those young people who have not attended school for significant periods of time, staff encourage and support them to re- engage. Staff work closely with their education colleagues to find young people the right education placement to meet their individual needs and to implement an individualised plan to support reintegration. Young people have aspirations for their futures. For example, one young person wants to be a youth worker, while another is studying engineering.

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Good

Staff provide good-quality individualised care to young people, taking time to get to know them. Behaviour management plans are child focused, with simple, clear guidance regarding young people’s needs. They are purposeful with clear aims and goals. Young people are involved in their behaviour management plans. They review their progress with the registered manager and look specifically at areas that they need more support with in order for them to transition successfully at the end of the 12-month programme.

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Good

Young people say that they have good relationships with one another and with staff. A young person said: ‘Staff are brilliant. It is a nice house and I think it is the best house to be in. I didn’t think it would be like this before I moved in, but staff really care; it’s not just a job, they want you to be OK and to help you.’ Regular young people’s meetings encourage young people to have input into the running of the home. Staff listen to them and implement their views wherever possible, such as on new activities and the decoration of the home.

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Good

Good-quality daily experiences help young people to make progress. They take part in activities such as the gym, cinema and horse riding. One young person has joined an international Taekwondo team. Staff encourage all young people to have hobbies and leisure interests. Some young people have friends through their college, and are able to go their friends’ houses and enjoy planned free time in the community.

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Good

Young people enjoy positive beginnings and endings to their time at the home. The registered manager ensures that he has enough information about them and their needs prior to their admission. He takes care to ensure that there is a balance of young people within their home. He considers not only their individual needs, but also their needs as a group. Young people are involved in their transitions out of the home. For example, they visit their new placement and have support in place for after they leave the home.

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Good

Young people are safe and become increasingly safe. Young people rarely leave the home without consent. ‘Missing’ episodes are infrequent. Young people’s risk- taking behaviours, such as substance misuse and self-harm, decrease. Young people learn to talk about their feelings. Staff offer nurturing and reassuring care to them while having a good awareness of their risks, such as child sexual exploitation. A therapist said: ‘One of the major things that the staff team do here is that, when a young person is distressed, staff provide that experience of talking about it and not judging the young person. This is a new experience for these girls. They have never been able to have that safe space before.’ The number of incidents in the home is low. When there are physical interventions, staff complete an in-depth debriefing with young people regarding the antecedents to the intervention. However, they do not always ensure that young people have a

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Good

debriefing regarding the specific intervention itself.

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Good

Risk management plans are individualised and robust. The registered manager and staff regularly review young people’s risk management plans alongside the clinical team. This means that staff fully incorporate the therapeutic aspect of the placement into the daily care provided to young people. They ensure that the plans reflect young people’s current behaviours and level of need. Consequently, young people’s risks are well managed and they are enabled to make progress, involving free time and having less supervision while in college. Staff follow young people’s risk management plans. For example, they search for the young people when they are not where they should be. Staff have regular key-working sessions with young people about keeping safe, and issues such as grooming and child sexual exploitation. Young people recognise their progress and the development of their understanding around risks since being in placement.

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Good

Staff work as a team to provide safe and consistent care to young people. Boundaries are consistent. Young people are clear about the house rules and expectations, but also feel that it is a homely environment. A staff member said: ‘It is as near to a home life as we can get it.’ Staff focus on rewarding positive behaviour through positive reinforcement such as praise and trips out.

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Good

The registered manager has been in post since May 2015. He is qualified to national vocational qualification level 5 in leadership and management. A strong and competent deputy manager supports him in post. He is currently completing her national vocational qualification level 5 in leadership and management. The home has 14 members of staff and, of these, eight are qualified, with another two members of staff qualifying in December 2016.

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Good

There is a strong management team within the home that is child focused. Staff are committed to improving the home and want the best for their young people. Since the last inspection, the registered manager has worked hard to implement the requirements and to make good changes to the home. He sees the support that is offered to staff as pivotal in ensuring good outcomes to young people. On the whole, supervisions are completed in a timely way and staff receive extra support through regular team meetings, as well as ‘team around the child’ meetings with the clinical team. A staff member said: ‘The manager has continually shown us that he supports us as a team as well as individually; he is about our well-being, too. You can’t enter this space with the girls unless you are in the right space. Between him and the deputy, they make a fantastic team. I trust them implicitly and I can approach them at any point. I feel valued and listened to. This

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Good

has a knock-on effect for me, in my role.’

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Good

The registered manager and deputy are reflective. They work with staff to review incidents and strategies. They regularly review the progress of young people to ensure that they are setting realistic goals for the young people to achieve. They involve young people in this. The registered manager is aware of the strengths and areas for development within the home. For example, he is currently developing the location risk assessment to make it more in depth on child sexual exploitation.

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Good

Partnership working is a strength of the home. The registered manager and deputy manager work with a variety of professionals to implement young people’s care plans and to support their progress. The registered manager is tenacious in involving young people’s families in their care planning, where appropriate. He recognises the need for them to work with families in order to support young people through the placement and when they leave. The registered manager and staff work hard to promote young people’s contact with their families, with one young person going to see their family in Spain supported by a member of staff. A family member said: ‘Staff are very helpful and supportive to my young person and also to us. They communicate well with us and keep us involved. I couldn’t ask for any better from them.’

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Good

Prior to admissions, the registered manager meets with placing authorities to ensure that the staff are able to meet young people’s needs. When a placement is unsuccessful, he is quick to take action to minimise the impact on the group of young people within the home. Learnings are then adopted into future practice.

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Good

The registered manager is committed to enabling his staff team to develop their skills continually. It is a stable staff team, and it receives regular ongoing training and, consequently, is able to deliver the home’s statement of purpose.

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What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against ‘Inspection of children's homes: framework for inspection’.

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What the inspection judgements mean

An outstanding children's home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children's home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children's home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements are in place, however, the children's home is not yet delivering good protection, help and care for children and young people. A children's home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being

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What the inspection judgements mean

harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's

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Information about this inspection

Homes (England) Regulations 2015 and ‘Guide to the children's homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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