Children's home run by Jigsaw (Croydon) Limited

Unique reference number SC025871 Inspector Suzy Lemmy Type of inspection Interim Provision subtype Children's home

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Registered manager Jaqueline Scrivens Date of last inspection 02/12/2014 2 of 5 Inspection date 30/03/2015

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Previous inspection outstanding Enforcement action since last inspection none

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This inspection

This home was judged outstanding at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

The overall quality of emotional care continues to be outstanding. Young people receive nurturing and holistic care from dedicated staff, which inspires them to achieve their goals. An ‘enrichment programme’ devised with young people, enables them to be ambitious for the future. Staff celebrate young people’s achievements in ‘Oscar style’ award ceremonies. Staff acknowledge small successes as well as major achievements. Young people’s sense of self-worth and self-esteem are increased. There is exceptional engagement with staff. Behaviour is excellent with little need to use physical intervention. Any intervention is recorded in detail, including a debrief with the young person and behavioural analysis. This minimises the need to use further restraint. Any sanctions used are proportionate and appropriate. Staff work closely with health professionals and are proactive in initiating medical investigations and monitoring health needs. Health care is first rate and robust

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This inspection

health plans are in place. Young people are kept as healthy as possible.

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This inspection

Staff work effectively with external organisations. This positive relationship means that young people can progress with the support of all professionals including, social care, therapists and education. A social worker reported good relationships, effective communication and positive outcomes for young people. A placing social worker said, ‘they have turned (name of young person)’s life around’. Any concerns or issues are discussed with the placing social worker and other professionals. However, on one occasion, the Registered Manager did not consult the Local Authority Designated Officer. Although no young people were at risk, this is not in strict accordance with national minimum standards.

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This inspection

Staff ensure that young people have positive, safe contact with family members. Staff arrange advocates and independent visitors for the young people. This means that young people are able to make and retain positive relationships with adults. 3 of 5 Young people have excellent links with the community. They enjoy a range of activities, including scouts, police and army cadets. They develop happy memories, for example by going regularly on camping trips and inventing a game they all love to play. Young people say, ‘it is fun here’ and do not have anything they would like to change. They say they are able to have friends around to stay and are proud of the home. A young person said, ‘it’s been the best home’. Young people continue to make choices and influence the way the home is run, for example, by picking meals and expressing any ‘grumbles’ they may have. Young people are confident to raise any issues with the knowledge that matters will be resolved. Staff recognise

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This inspection

the importance of consulting with young people. This means that the young people develop a sense of belonging and ownership.

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This inspection

The Registered Manager is a strong leader with a clear vision. She ensures that staff follow a strong ethos of holistic, nurturing and consistent care with clear guidance and support to achieve better outcomes for young people. 4 of 5

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Information about this children’s home

This privately-run children's home is registered for a maximum of seven children or young people who may have emotional or behavioural difficulties.

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Inspection date Inspection type Inspection judgement

02/12/2014 Full outstanding 25/03/2014 Interim good progress 19/11/2013 Full outstanding 22/03/2013 Interim good progress

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure that allegations against people that work with children are reported by the designated person to the LADO. This includes allegations that on the face of it may appear relatively insignificant or that have also been reported directly to the police or Children and Family Services. (NMS 20.6) Website: www.ofsted.gov.uk

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Recommendations

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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