Social care · Social care interim inspection
Children's home run by West Berkshire Council - Social Care in West Berkshire
Summary
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- Inspection datesingle source
18 Feb 2016
- Inspectors verified
Trish Palmer
- Postcode verified
RG14 5LD
- URN verified
SC030677
Deep dive
What this report says
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Tone of the report
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How the report reads, start to finish
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Strengths
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- His mother commented, ‘X loves it here, he knows when he’s coming and gets really excited, the staff know him well so I know he’s well looked after which means I can enjoy some respite knowing he’s happy and well cared for.’ p.3
- Young people have built positive relationships with an experienced, enthusiastic and dedicated staff team who know and understand the individual needs of the young people. p.3
Concerns
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Next steps
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- Children who cannot or choose not to verbalise, have the right to have their views, wishes and feelings heard and respected in the same way as other children. p.6
- This is in relation to children’s views being recorded after physical interventions and sanctions. p.6
- At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. p.6
- This is in line with the Inspection of children's homes: framework for inspection. p.6
What the report dwells on
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Anatomy of the report
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- Pages
- 7
- Words of findings
- 1,215
- longer than usual (typical 904)
- Reading level
- Fairly hard
- Flesch 55, typical 48
- Average sentence
- 20 words
- Next steps
- 4
- typical 4
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
children and young people since the most recent full inspection
This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .
p.2
children and young people since the most recent full inspection
The young people continue to make good progress during their stay in the home. The home works closely with schools and parents regarding targets for young people. A member of staff commented, ‘because the young people generally only use the service twice a month it’s important that we work to the same targets as parents and school so that we don’t confuse the young people.’
p.2
children and young people since the most recent full inspection
New paper work has been implemented to incorporate work and progress young people have made during their stay. This ensures parents are kept updated by staff on the progress of their child.
p.2
children and young people since the most recent full inspection
The manager is forward thinking and has clear aspirations for the young people and staff and is proactive into looking at how the home can be improved.
p.2
children and young people since the most recent full inspection
The home has recently piloted a group for young people who are near the transition stage into adulthood. Skills for Adulthood and Independent Living, (SAIL) is a three-month programme developed to address a gap in provision in preparing young people with disabilities for adulthood through promoting and teaching independent living skills. This has been very successful with young people learning some valuable skills including work experience. Parents and school have feedback that the young people have become a lot more confident and prepared for transitions.
p.2
children and young people since the most recent full inspection
Transitions into the home are also managed well. Senior managers meet with parents to gain information about the young person, they will also visit the young person’s school to observe and speak to teachers about behaviours and targets. Parents are asked to complete a care plan regarding their child’s needs. Parents and siblings accompany young people on several tea visits and once all the paper work is completed young people can begin their overnight stays. One parent commented, ‘for me it seemed a long process but for X it was the perfect amount of time and worked well for him.’
p.2
children and young people since the most recent full inspection
There was one recommendation from the last inspection. This was for the manager to seek and develop working relationships with the local police officer. This has been very successful and he has begun to visit the home. There are photos of young people trying on his uniform. He is also due to come to a young people’s meeting to talk to them about keeping themselves safe. The local fire brigade are also coming to talk to young people about fire safety.
p.2
children and young people since the most recent full inspection
Young people have built positive relationships with an experienced, enthusiastic and dedicated staff team who know and understand the individual needs of the young people. Staff were very welcoming to young people coming into the home, one young person was asked if they were pleased to be here, he smiled and put a thumb up. His mother commented, ‘X loves it here, he knows when he’s coming and gets really excited, the staff know him well so I know he’s well looked after which means I can enjoy some respite knowing he’s happy and well cared for.’
p.3
children and young people since the most recent full inspection
Staff see the young people as central to the home, they are consulted in a wide variety of ways including monthly feedback forms and young people’s meetings. These are communicated in both WIDGET and PECS (which are picture-form communications systems) giving all young people the opportunity to be involved.
p.3
children and young people since the most recent full inspection
There are PECS around the home giving young people information about how to complain and what to do if they feel they are being bullied, as well as information about the home and activities planned for that day.
p.3
children and young people since the most recent full inspection
The young people have begun to complete All About Me books. These contain information about them that they want people to know, photos of activities in the home and out in the community are added to these to form memories that they can take with them when they leave.
p.3
children and young people since the most recent full inspection
Staff understand the importance of safeguarding the young people. All staff have completed safeguarding training. The home has appropriate security on doors and windows and all health and safety checks are up to date. There are comprehensive risk assessments on file signed by parents and a detailed care plan which support staff when working with the young people.
p.3
children and young people since the most recent full inspection
Staff report that supervisions are regular and supportive, staff meetings are monthly and incorporate young people and care practice.
p.3
children and young people since the most recent full inspection
During handover staff are allocated to work with young people, a member of staff is responsible for medication and another two are fire wardens for the shift. Staff complete risk assessments before each outdoor activity.
p.3
children and young people since the most recent full inspection
Young people in the transition group have completed sessions around appropriate relationships, internet safety and sexual health to support them in being able to keep themselves safe.
p.3
children and young people since the most recent full inspection
There has been one physical intervention since the last inspection. This was needed to keep the young person safe. Staff recorded the incident but the young person’s views were not sought or recorded. Young people need to be spoken to after a physical intervention and their views recorded to monitor the effectiveness and to ascertain if they felt unsafe during the hold or understood the reasons it happened.
p.3
children and young people since the most recent full inspection
There have been two sanctions but again there has been no comment recorded by the young people. This means the opportunity for young people to learn from the incident and feedback their opinion of whether it was fair may be missed.
p.4
children and young people since the most recent full inspection
Staff have built good relationships with parents. A parent commented, ‘X has been doing fabulously since coming here, staff understand his needs and I get a report after every visit which is really important as X is non-verbal.’ Five parents now attend a steering group held quarterly, the manager will inform the group of the development plan and plans for the home, parents have the opportunity to discuss changes that they would like. Quarterly feedback forms are also sent to parents enabling them to have their say about the home.
p.4
children and young people since the most recent full inspection
Staff understand the importance of working with education providers especially around targets and goals. Staff work closely with schools and will visit young people and speak to teachers. They will also attend reviews.
p.4
children and young people since the most recent full inspection
There have been three complaints since the last inspection, these have been responded to appropriately and the outcome recorded.
p.4
children and young people since the most recent full inspection
The home is well equipped with toys and games, there are photos of staff and young people participating in activities as well as paintings that young people have created.
p.4
children and young people since the most recent full inspection
The young people are supported in choosing bedding, rugs and toys that they want in their room during their stay. This personalises their rooms and gives them a sense of familiarity. There is large well-maintained and equipped garden for young people to enjoy.
p.4
Information about this children's home
The home provides short breaks for children and young people who have a learning and/or physical disability and is registered to accommodate up to six children and young people. Other services offered include day care, after school care and support groups.
p.5
Recent inspection history
Inspection date Inspection type Inspection judgement
p.5
Recent inspection history
17/03/2015 CH - Interim sustained effectiveness
p.5
Recent inspection history
04/02/2014 CH - Interim Satisfactory Progress
p.5
Recommendations
To improve the quality and standards of care further the service should take account of the following recommendation(s): Children who cannot or choose not to verbalise, have the right to have their views, wishes and feelings heard and respected in the same way as other children. This is in relation to children’s views being recorded after physical interventions and sanctions. (Guide to Children’s Homes Regulations Page 24 Paragraph 4.24.)
p.6
What the inspection judgements mean
At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.
p.6
Information about this inspection
Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.
p.6
Information about this inspection
This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .
p.6
Information about this inspection
achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,
p.7
Information about this inspection
The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .
p.7
Information about this inspection
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p.7
Information about this inspection
Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted
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