Children's home run by Tulip Care Two Limited in Redbridge

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, the Registered Manager has implemented a workforce development plan to ensure that staff complete the Level 3 Diploma for Residential Child Care; or have equivalent qualifications. She has also introduced a new approach to behaviour management based upon a Therapeutic Crisis Intervention model and all staff have undertaken significant training. This has helped reduce the use of physical interventions in the home and enhances staff practice in terms of delivering care, which is consistent with the therapeutic approaches outlined in the homes statement of purpose. The statement of purpose needs updating to include the experience and qualifications of the staff working in the home.

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children and young people since the most recent full inspection

The quality of care provided to young people is exceptional. They benefit from a stable group of peers and have a sense of belonging. They like living there and recognize that they are happier, safer and doing better in all areas due to living in the home. They enjoy school, have excellent attendance and are all reaching their potential in terms of educational achievement. Staff pay attention to detail and understand the individual strengths, needs and vulnerabilities of each child. They hold firm boundaries and treat each child as an individual, while helping them learn from the experiences and responsibilities that come from group living. Staff display incredible emotional warmth towards the young people. This means that children can confide in them and trust that staff are always acting in their best interests. The strength of these relationships helps resolve conflict and means that young people feel valued. They feel good about themselves, the staff and their peers.

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children and young people since the most recent full inspection

Young people are safe, they do not go missing and staff use effective risk assessments to ensure monitoring and supervision is at the appropriate level to manage risks, yet still promote independence. New admissions are carefully planned and young people quickly settle in, feel at home and make progress.

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children and young people since the most recent full inspection

The quality of care provided by staff is underpinned by clear therapeutic models of care and informed by expert input and assessment from a clinical psychologist. She undertakes detailed assessments based upon referral information and ongoing assessments to inform care plans and interventions. This ensures that staff have an understanding of the young people’s journey into care, a good knowledge of their psychological needs and have clear strategies to help them recover from trauma. The quality of assessments and in depth insight into the needs of young people means that the staff make effective contributions to the care planning process and advocate strongly ensuring a focus on young people. They work effectively in partnership with placing authorities and promote positive contact with families.

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children and young people since the most recent full inspection

The provider has not met all of the requirements made at the last inspection. There is some improvement in the frequency of supervision for staff, but not all staff receive regular, formal supervision. Not all staff have an annual appraisal, nor do they have a learning and development plan. The Registered Manager is accessible and visible within the service and staff feel supported because she provides regular guidance, direction and opportunities for reflective discussion in relation to the day-to-day care of the young people. She supports staff to deliver high quality care but the lack of formal supervision and appraisal, misses a valuable opportunity to provide staff with a formal space to focus on practice and reflect, individually, on the emotional impact of the work.

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children and young people since the most recent full inspection

The Registered Manager undertakes a review of the quality of care in the home, but these are not completed within the required timescales and not sent to Her Majesty’s Chief Inspector (HMCI). The provider has not always ensured that an independent visitor undertakes monthly visits to monitor and report on the quality of care. This has recently improved and the Registered Manager makes use of feedback from these reports to improve the service. These shortfalls have not negatively impacted upon the safety and wellbeing of the young people.

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Information about this children's home

This is a privately run home and is registered to provide care and accommodation for up to four children under the category of emotional and behavioural difficulties. The home accommodates girls only.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

13/02/2015 CH - Interim improved effectiveness

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Recent inspection history

17/12/2013 CH - Interim Satisfactory Progress

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must- (a) supply to HMCI a copy of the quality of care review form within 28 days of the date it is completed. (Regulation 45(4)(a)) 31.3.2016

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Requirement Due date

The registered person must ensure that all employees- (b) receive practice related supervision. This should be formally recorded and take place at intervals outlined in the homes statement of purpose. (Regulation 33 (4) (b)) 31.3.2016

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Requirement Due date

The registered person must ensure that all employees- (c) have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4) (c)) 31.3.2016

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation:

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Recommendations

The following elements of the workforce plan should be included in the Statement of Purpose: (In accordance with Schedule 1 (paragraphs 19 and 20)) the staffing structure; experience and qualifications of staff. (The Guide to the Quality Standards, page 53, paragraph 10.10)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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