Children's Home run by One To One Crisis Intervention Ltd in Devon

children and young people since the most recent full inspection

This home was judged good at the full inspection in October 2015. At this interim inspection Ofsted judges that it has declined in effectiveness .

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children and young people since the most recent full inspection

Since the previous inspection, some young people’s health and well-being outcomes have declined. Two young people engaged in serious incidents of self- harm. Staff could not meet their needs, resulting in their placements ending. Five new requirements are made as a result of weaknesses in the manager’s and staffs’ practice.

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children and young people since the most recent full inspection

Not all staff have identified signs a child is at risk of harm or taken effective action when there is a serious concern about their welfare. On one occasion a staff member asked leading questions of a young person who was making a disclosure. The staff member’s written report of the discussion is not sufficiently factual, it contains their own opinion and states that they will investigate the young person’s comments further. This approach does not protect young people and is not in accordance with the home’s child protection policy and the ‘Working Together to Safeguard Children 2015’ guidance.

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children and young people since the most recent full inspection

The manager’s safeguarding practice requires improvement. A safeguarding concern was not escalated to the local area designated officer and three significant events about the protection of young people were not notified to Ofsted. As a result, external agencies are not provided with important information to enable them to take action should this be required.

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children and young people since the most recent full inspection

Staff do not always take effective action to protect young people’s welfare when they are missing from home. As part of the strategy for one young person, staff refused to let her back into the home until the police attended and had searched her. This action does not welcome young people back and ensure they return as soon as possible.

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children and young people since the most recent full inspection

The manager does not effectively involve young people’s placing authorities to secure the services required to meet their needs. Some young people did not have full time education arranged at the start of their placement, essential local authority care planning documents are not in place and independent return to home interviews are not always conducted when a young person has gone missing. Despite the manager pursing these matters, these weaknesses remained.

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children and young people since the most recent full inspection

The manager has suitably dealt with the requirements and recommendation made at the previous inspection. As such, she implements risk assessments to help protect young people at risk of sexual exploitation and completes assessments for young people moving into the home. The manager now records and monitors the use of physical intervention, which is used to prevent young people from putting themselves at serious risk of harm.

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children and young people since the most recent full inspection

Staff provide young people with a good routine and realistic boundaries. One young person was only at the home for a short time, but engaged well with his education and had lots of fun with staff. The young person and staff put on a nativity play and had a ‘Star Wars’ fancy dress party. Staff provide young people with a photograph memory journal of their time living at the home. These journals include many positive wishes and comments from staff.

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children and young people since the most recent full inspection

The manager works closely with the police and local authority to help prevent young people putting themselves at risk of going missing and sexual exploitation. She has good working relationships with the designated individuals and ensures that they attend the home to meet the young people before they are in crisis. A placing authority team manager gave positive feedback about the current young person’s placement. She said that staff ‘have achieved more in three weeks than other placements achieved in the last two years.’

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children and young people since the most recent full inspection

The manager ensures that staff receive regular supervision and that the actions from the independent monitoring of the home’s practice are promptly implemented.

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children and young people since the most recent full inspection

The manager has campaigned to protect young people from being able to purchase ‘over the counter medication’ to use to self-harm. The manager has written to the Member of Parliament to ask for a change in the law and directly approached local shops to change their policies.

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Information about this children's home

The children’s home provides care and accommodation for one young person who may have emotional or behavioural difficulties. The home is operated by an independent provider who has similar homes locally.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

5: Engaging with the wider system to ensure children's needs are met

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Requirement Due date

In order to meet the engaging with the wider system standard, the registered person must, and must ensure that staff —

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Requirement Due date

(a) seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans; (b) seek to secure the input and services required to meet each child’s needs. 30/04/2016

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Requirement Due date

In order to meet the health and well-being standard the registered person must ensure —

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Requirement Due date

(a) that staff help each child to — (i) achieve the health and well-being outcomes that are recorded in the child’s relevant plans. 30/04/2016

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Requirement Due date

In order to meet the protection of children standard the registered person must ensure –

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Requirement Due date

2 (a) that staff (v) understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; (vi) take effective action whenever there is a serious concern about a child’s welfare; and (vii) are familiar with, and act in accordance with, the home’s child protection policies. (b) that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. 30/04/2016 34: Policies for the protection of children

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Requirement Due date

The registered person must prepare and implement a policy which is intended to safeguard children accommodated in the children’s home from abuse or neglect and sets out the procedure to be followed in the event of an allegation of abuse or neglect. (Regulation 34 (1) (a) (b)) 30/04/2016

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if a child protection enquiry involving a child is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 4 (d (i) (ii)) (e)) 30/04/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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