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Social care · Social care interim inspection

Children's Home run by East Riding of Yorkshire Council in East Riding of Yorkshire

Inspected 29 Mar 2016 · published 25 Apr 2016 · URN SC035499

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Summary

No overall grade in this framework

Michele Hargan

What we read, and from where

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  • Inspection datesingle source

    29 Mar 2016

  • Inspectors verified

    Michele Hargan

  • Postcode verified

    HU17 9BA

  • URN verified

    SC035499

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+23Mostly positivemore positive than 35% of reports of this type

In line with other reports of this type.

Praiseimprovedclearsafeeffectiveindependentconsistentskilledrobust
Criticismconcernsconcernnot sufficientlylackdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings1086w+25
  • What needs to improve118w−20

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,203
longer than usual (typical 904)
Reading level
Fairly hard
Flesch 51, typical 48
Average sentence
17 words
Next steps
4
typical 4
Hedged sentences
6%
“some”, “not always”, “most”…

Where the words go

Findings 65%What needs to improve 7%About the inspection 27%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has Improved Effectiveness .

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children and young people since the most recent full inspection

The home has demonstrated improvements by meeting the two requirements and three recommendations made at the previous inspection. Staff provide young people with clear boundaries ensuring that they do not compromise other young people’s privacy. For example, the children’s guide makes clear to young people that while they are allowed into the office they are not able to view the computer used by staff. Making expectations about behaviour clear in this way aids young people’s understanding. A member of staff said, ‘Young people know they are not allowed behind the desk in the office.’

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children and young people since the most recent full inspection

The home’s residential care plans outline the individual needs of young people including how to help them keep safe. The extent of these concerns are focussed on in more detail with young people’s risk assessments. This means staff are clear about what action to take and how best to support young people. A member of staff said, ‘We review the risk assessment at least every month and as necessary, it depends on the needs of the young person.’

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children and young people since the most recent full inspection

Young people have an increased understanding and awareness about e-safety. Staff ensure young people receive input from specialist staff and they are provided with written information about how to stay safe. Staff also supervise internet access, which protects young people’s welfare. A children’s rights advisor said, ‘I think staff are really on board with this as a team. Young people are asking for wireless internet access and this has gone to senior managers, they understand if this is granted their use will be monitored.’

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children and young people since the most recent full inspection

Staff help young people develop their independent living skills by making the most of the facilities within the home and providing them with the necessary support. Young people are encouraged to shop, cook, do their own washing and keep their rooms tidy. This teaches young people life skills preparing them for their transition into adulthood. This helps ensure young people a better chance of success when they are ready to leave the home.

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children and young people since the most recent full inspection

Young people receive individualised support from staff that takes into account their development needs establishing trust and increasing their confidence. As young people realise staff are genuinely invested in helping them, they relax and begin to share their genuine views and concerns. Reflecting on this a member of staff said, ‘One young person said to me, staff here really care and it’s not just because they get paid.’

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children and young people since the most recent full inspection

Young people benefit from effective joint work by staff with other professionals. For example, children and adolescent mental health services work with staff aimed at providing young people in crisis with consistent emotional responses. This results in staff becoming more skilled at helping young people cope with feelings of distress and frustration.

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children and young people since the most recent full inspection

The missing behaviour of one young person recently admitted to the home is a concern. However, the home have demonstrated that all necessary action is taken with other professionals to locate and return the young person safely home. This robust response reduces the risks to vulnerable young people. In an effort to reduce the likelihood of any repeated missing behaviour all young people are provided with good sources of external support aimed at identifying any influencing factors. These measures promote young people’s safety and welfare.

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children and young people since the most recent full inspection

Young people’s rooms are sometimes searched if there are concerns about their welfare. Young people understand that if at all possible they will be made aware of this so they are present when this happens. This helps young people see how staff can support them with the intention of keeping them safe. A member of staff said, ‘I think the young person was relieved after the staff removed everything harmful from his room.’

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children and young people since the most recent full inspection

Staff do not sufficiently record details leading to the use of a measure of discipline in response to young people’s behaviour. Additionally, while there are only two incidents in which staff have physically intervened to keep young people safe since the last inspection, these records also lack similar details. This hampers identifying any underlying issues and reviewing the consequence and effectiveness of any measure on young people’s behaviour. As a result, records do not stand up to retrospective scrutiny.

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children and young people since the most recent full inspection

Young people have direct access to children’s rights staff who visit the home at least once a week. Young people are well informed about this and how to get help from advocates. This ensures their rights are preserved and that their voice is heard, helping them assert their views now and in the future. A children’s rights officer said, ‘I get to see more of the young people informally now so I can build some rapport. It stops complaints from escalating, they know that I will listen to them without any judgement.’

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children and young people since the most recent full inspection

Young people remain in receipt of support after they leave the home increasing the likelihood of sustaining a move to independent living. Staff evaluate what is working well for young people and what they want to happen next. This information is shared with the young person’s placement worker on a weekly basis. This aids a consistent understanding about young people’s needs by everyone working with them and helps secure any additional help they may need.

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children and young people since the most recent full inspection

Young people benefit from improved care practice. Staff have an increased understanding about how to help young people express their anxieties, particularly about issues such as self-harm. This leads to effective support and further action can be taken quickly to secure expert help. This meets young people’s emotional and mental health needs.

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children and young people since the most recent full inspection

Staff help young people have fun by providing creative opportunities making the most of young people’s remaining childhood years. Helping young people take part in playful and memorable activities brings with it immeasurable benefits, promoting their emotional growth. A member of staff said, ‘The young person organised a fancy dress party to celebrate a popular boy singer’s birthday. Everyone came, other young people, staff and senior managers. Since that day her confidence has grown.’

p.4

children and young people since the most recent full inspection

Staff get meaningful support from the registered manager and deputy. For instance, team meetings are used to review care practice and to think collectively about situations that have been challenging. Providing opportunities such as this for reflection helps staff feel valued as their own emotional needs are recognised, promoting resilience and team cohesion. A member of staff said, ‘The manager and deputy were brilliant. We had big team meeting and we did feel a lot better. I don’t think I had felt so well supported before.’

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Information about this children's home

The home can accommodate up to six young people with emotional and behavioural difficulties. The home is owned and operated by a local authority.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

25/02/2015 Interim Sustained Effectiveness

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Recent inspection history

09/01/2014 Interim Satisfactory Progress

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 The registered person should ensure that all incidents of control, discipline and restraint are subject to systems of regular scrutiny to ensure that their use is fair. In particular ensure the full details about what happened prior to the use of any measure of control or restraint are recorded. (The Guide to the Quality Standards, page 46 paragraph 9.36)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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