Children's Home run by Crystal Care Solutions Limited in Stoke-on-Trent

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

The quality of care for young people remains good. Young people continue to make progress from their starting points and across all aspects of their lives. Education, health, social skills and behaviour all improve as a result of coming to the home.

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children and young people since the most recent full inspection

The registered manager has met the requirements from the previous inspection. For example better scrutiny of visitors to the home promotes young people’s safety. In addition, staffing arrangements have stabilised. Young people experience a sense of permanence and familiarity because the vast majority of shifts are covered by substantive or frequently used bank staff.

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children and young people since the most recent full inspection

Safeguarding procedures and responses remain robust. There are no current safeguarding concerns or referrals at the home. Staff have good insight into the backgrounds of young people and this lends to effective risk management. Risk assessment is robust and an effective tool in keeping the young people and others safe. Regular review ensures a good balance between public safety and the on- going progress the young people make. There are no concerns about young people going missing or risks to child sexual exploitation.

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children and young people since the most recent full inspection

Young people enjoy good relationships with staff. This means they are able to share their worries and concerns; including concerns about bullying at school. Young people grow in maturity and value the guidance they receive from staff. For example, they have chosen to make formal complaints about the bullying behaviours of others rather than take events into their own hands.

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children and young people since the most recent full inspection

Staff have good insight into behavioural needs, including attention deficit hyperactivity disorder (ADHD). Care and behaviour planning provides young people with clear structure to help manage positive and compliant behaviours. As a result young people enjoy education, better quality contact and a wider social network.

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children and young people since the most recent full inspection

Effective working relationships with education placement support young people to attend and enjoy education. Young people rectify poor attendance and current engagement with education and a range of activities leads to good academic and social development.

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children and young people since the most recent full inspection

Young people develop a good understanding of their health. They have excellent personal hygiene and receive good advice about puberty and managing physical changes in their body. For example shaving for the first time.

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children and young people since the most recent full inspection

Young people also understand the importance of a good diet and exercise in staying healthy due to encouragement from staff. They keep fit with a range of sporting activities including, fishing, boxing and football. Young people also build self-confidence and social skills as a result of going to clubs and football practice and make new friendships.

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children and young people since the most recent full inspection

Young people’s health improves with effective staff monitoring. Staff make appointments and encourage young people with their medication for medical conditions such as asthma. Young people also gain a greater understanding about how medication can help their behaviour. Regular engagement with therapy helps young people understand their behaviours and risks to others.

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children and young people since the most recent full inspection

Young people understand the complaints’ procedure and have, with support from staff, accessed an advocacy service in order to raise concerns about the placing authority. There have been no complaints at the home since the last inspection.

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children and young people since the most recent full inspection

Monitoring reports are routinely submitted to Ofsted and reinforce the effective operation of the home. The registered manager is measured and strategic in his approach and brings these skills to the imminent handover of his managerial duties and responsibility to a new manager. This transition period is well managed with a written handover, shadowing and introductions between the new manager, young person, staff, social worker and agencies. This effective management of change brings stability to the operation of the service and good outcomes for young people.

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children and young people since the most recent full inspection

The registered manager uses independent monitoring and staff supervision to effectively quality assure the running of the service. There are no shortfalls identified from this inspection.

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Information about this children's home

The home is registered to provide care for one child with emotional and/or behavioural difficulties. The home forms part of a private organisation.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

10/02/2015 CH - Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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