Children's Home run by Fairways Care (UK) Limited in Bournemouth, Christchurch and Poole

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

At the previous inspection seven requirements were made, six of these have been fully met. The requirement in relation to the provider ensuring that young people are provided at all reasonable times with access to a telephone, on which to make and receive telephone calls in private, without reference to persons working in the home has not been addressed. Plans are in place to immediately rectify this shortfall. Hence this requirement continues.

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children and young people since the most recent full inspection

At the time of this inspection, the registered manager was on planned maternity leave. The well qualified and experienced acting manager was present, supported by an appropriately qualified and stable team of staff.

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children and young people since the most recent full inspection

Since the previous inspection in December 2015, a new process has been implemented to ensure that all young people have access to advocacy support following all serious incidents. The statement of purpose has been updated to include all points raised during the previous inspection. The kitchen and lounge is accessible to all young people at all times unless informed by an individualised risk assessment. A CCTV camera policy has been implemented and shared with all staff members and young people. The door alarm system has been discontinued. Young people’s records are reviewed weekly and updated. The missing person internal policy has been updated and shared with staff. All notifications of serious incidents are completed and submitted according to regulatory requirements. Consequently, young people’s views, safety and welfare are at the forefront of staff practice in the home.

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children and young people since the most recent full inspection

Matching for admissions has improved through increased consultation with young people and staff. Robust risk assessments are conducted before a resident is admitted. This includes consultation with young people already living in the home. As a result young people’s needs can be met in the home, and placement breakdown and subsequent distress to young people is minimised. One young person has recently been placed at the home. They say, ‘the care is much better than any I have had before, I like the home because it is very homely, it’s just like a family home and I get on really well with staff especially my key worker’ Young people continue to be well looked after by staff who understand their individual needs and help them reach the goals set in their care plans. Staff and young people work together; they develop trusting, respectful relationships, which help young people to develop their confidence. Staff understand the importance of

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children and young people since the most recent full inspection

engaging with young people and promoting their welfare. As a result young people share their experiences and feelings openly with staff, seeking guidance and advice from them.

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children and young people since the most recent full inspection

Effective care planning and assessment for each young person is constantly reviewed through the home’s electronic recording systems. This informs risk assessment and behaviour management planning, in real time. As a result restraint is only used as a last resort, sanctions are used in an effective way and only after all other avenues of restorative practice are exhausted. Where young people have previously had high numbers of missing episodes or risk taking behaviours the home has worked well, engaging and working closely with them to encourage alternate trusting relationships with staff and substantial change in behaviours.

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children and young people since the most recent full inspection

The young people say that they feel safe in the home and that staff keep them safe. Safeguarding is at the forefront of staff thinking, and all support for young people. When concerns do arise staff contact management and appropriate advice is sought through the local authority designated officer and placing local authority social workers. The wider organisation, and the home’s safer recruitment practices and procedures are robust. As a result young people are safe in the home.

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children and young people since the most recent full inspection

Regular contact with family and relatives where appropriate is encouraged, with visits to the home for contact and for meetings with other professionals, feedback forms with comments from such visits are collated. One relative says,’ the quality of care is excellent; staff are always welcoming when we visit. The home is clean and the facilities good. The staff always try to accommodate the needs of our child’. Another says ‘I feel very privileged that you are taking care of my child. You guys truly are amazing and I have complete faith in the care that you give’. A social worker says,’ This is a very good home they work well with myself and other agencies to support our young person. I feel the staff have a good working relationship with ‘X’ which helps greatly’.

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children and young people since the most recent full inspection

Staff supervision and annual appraisal is completed on time and is of a good standard. Staff say that they feel supported and valued and that the provider offers good in-house training for all aspects of the care it provides. Staff are further supported through access to an in-house registered psychotherapist who they and young people have access to on a weekly basis to support any therapeutic task. As a result young people benefit from staff who are well trained and supported to provide good care.

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children and young people since the most recent full inspection

Internal and external monitoring in the home is good. The acting manager has only been in post since January, she is well qualified and experienced. She conducts daily reviews of staff recording on the homes electronic system. She undertakes weekly checks of all other aspects of the home, and these are used to inform a monthly report to line managers and the organisation’s directors risk management panel. External monitoring is conducted by an independent person who also produces analytical monitoring reports. These make recommendations for improvement actions, and follow up on recommendations from the previous visit. Any shortfalls identified are reported to the organisation’s head of care for further action. Six monthly reports to Ofsted are also completed in a timely fashion; these are also analytical looking at key themes in the home with a focus on improvement.

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Information about this children's home

This provision is a children's home, which is owned by a private company. It is registered for up to two young people. The home provides care for young people with emotional or behavioural difficulties as well as physical and learning difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

24/03/2015 CH - Interim Improved effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

22: Contact and access to communications (1) The registered person must ensure that suitable facilities are provided within the children's home for any child accommodated there- 3) Subject to paragraph (5), the registered person must ensure that children are provided at all reasonable times with access to the following facilities which they may use without reference to persons working in the home— (a) a telephone on which to make and receive telephone calls in private. 30/04/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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