Children's home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, one young person has moved out of the home. This was an unplanned move and due to increasing risk taking behaviour. Whilst the registered manager proactively sought to ensure this was a planned move, a significant safeguarding incident occurred which led do the young person being arrested and unable to return to the home. There have been no new young people admitted to the home. The registered manager has ensured that he has met all requirements and recommendations from the last inspection.

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children and young people since the most recent full inspection

Young people continue to make progress. They attend school and engage. Staff advocate for young people’s educational opportunities. For example, they are currently advocating for a young person to attend a private secondary school. The registered manager and staff are innovative in finding new ways of working with young people to support their experiences and progression. For example, they have introduced a suggestions box and ‘what we did’ records; these include photographs of fun outings and experiences young people have had. A social worker said: ‘They offer my young person excellent provision and care. They work with him. This is the most stable that he has ever been. Out of all of our providers they offer me the best quality of care’. Staff continue to encourage young people to have hobbies and to have fun experiences. For example, they take young people bike riding and on holiday. One young person continues to have an active interest in DJing. Staff have supported

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children and young people since the most recent full inspection

him to DJ at his college event. The young person said: ‘I love it here. Playing music makes me happy. It makes me happy to see people dancing; and if they are happy, I am happy’. Since the last inspection, the home has had an unsettled period. This resulted in a young person having an unplanned move to a new provision. The registered manager advocated for a move of placement, recognising that staff were unable to continue to meet his growing needs. Incidents are well documented and young people have opportunity to reflect on their behaviours and the incident. However, young people do not have opportunity to give their views regarding the physical intervention itself. Staff encourage them to find new ways of managing their emotions. Risk management plans are reviewed and amended to meet young people’s changing needs. Since the last inspection there have been no complaints or missing incidents. The registered manager and staff have forged positive and robust relationships

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children and young people since the most recent full inspection

with other professionals. A police officer said: ‘The registered manager is good at calling for advice and he understands partnership’. Management oversight of staff practice continues to be good. However, young people’s case files do not always contain all the paperwork required, such as looked after review minutes. The registered manager is committed to finding new ways of working with young people which will benefit them. He uses research and new ways of working, such as social story work to develop staff practice and consequently young people’s progress. He is committed to the young people in his care and in giving them opportunities in their lives.

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Information about this children's home

This is a privately owned home registered to provide care and accommodation for up to three young people with emotional and behaviour difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

09/03/2015 CH - Interim Declined in effectiveness

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Ensure that after a child has been restrained they are given the opportunity to express their feelings about their experience of the restraint as soon as is practicable, ideally within 24 hours of the restraint incident. Children should be encouraged to add their views and comments to the record of restraint (Guide to the Quality Standards, Paragraph 9.60, page 50).

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Recommendations

 Ensure children's case records are kept up to date and meet regulation 36, and include the most recent Looked After Review minutes (Guide to the Quality Standards, Paragraph 14.3, page 62).

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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