Children's home run by Keys Child Care Limited in Telford and Wrekin

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

p.2

children and young people since the most recent full inspection

Young people continue to benefit from a service that provides stability and a defined pathway towards a more permanent placement. Although for most young people their stay is short, they enjoy living at the home and feel safe and well supported. One young person describing his experience, ‘it’s a good place, they look after us properly and help us.’ Young people continue to be fully involved in planning for their futures. They feel listened to and have a say in how their day to day care is organised.

p.2

children and young people since the most recent full inspection

Relationships between staff and young people are constructive and helpful. Poor or unsafe behaviour is managed in a way that encourages safer and more socially acceptable alternatives. Staff focus on successes and positive actions to help young people make the changes needed to improve relationships and interactions. The home is good at adapting and modifying plans to take account of individual circumstances and each young person’s potential to change. The use of physical intervention is necessary sometimes but this is closely monitored. This helps inform the team of how effective individual behaviour management plans are and the most effective approaches that help young people gain more self-control.

p.2

children and young people since the most recent full inspection

Young people’s safety is the first priority of the staff team. Roles and responsibilities are clear because everyone is provided with good support and guidance from managers. Partnerships with key statutory agencies such as the police and children’s services are good and contribute positively to the home’s approach to keeping everyone safe.

p.2

children and young people since the most recent full inspection

Some young people have significant histories of placing themselves at risk, which includes considerable patterns of absconding behaviour or being missing from care. Young people are discouraged from behaving in this risky way and many are enabled to reduce or stop this behaviour. If these events do occur, staff use individual risk assessments to guide their actions and practices. Managers ensure individual protocols are followed and updated where necessary. This helps key agencies work together to help reduce the risks young people face in these circumstances. Young people are provided with living accommodation that is spacious, clean and tidy. The living environment continues to be improved because of the on-going investment in the interior of the home. Recent decoration and new floor coverings to communal areas have further enhanced young people’s living space and comfort. The home now has a dedicated school room and this is part of the

p.2

children and young people since the most recent full inspection

provider’s plans to strengthen the education provision on site.

p.3

children and young people since the most recent full inspection

Young people are provided with good support to stay in-touch with family and other people who are significant in their lives. Arrangements are negotiated and agreed sensitively and in consultation with young people. New arrangements for telephone contact now mean that calls can easily be made in private.

p.3

children and young people since the most recent full inspection

Young people benefit from living in a home where there is effective and efficient management and organisation of its operation. Monitoring and quality assurance processes are well established in support of the home’s development. Managers continually gather evidence from a range of sources to determine how effective the service is at meeting its aims and objectives. Recently completed questionnaires from young people and professionals are very upbeat about what is provided and the practices of the staff team. A number of young people completing their assessment period have gone on to be successfully placed in other homes within the provider organisation.

p.3

Information about this children's home

This children's home is registered to provide care and accommodation for four young people with emotional and/or behavioural difficulties. The home is operated by a private company and primarily provides emergency, short term assessment placements for young people in crisis.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement

p.4

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.5

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.6

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.6