Children's home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, there have been two changes to the young people living in the home. One young person’s placement came to an end quickly due an incident in the home and it was felt that staff could no longer meet the young person’s needs. There has been one new admission. Where appropriate young people have plans that promote independence, which includes learning new cooking skills and planning meals to cook. Transition plans are clear. This gives the young people a sense of security and they are able to consider their futures.

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children and young people since the most recent full inspection

Young people enjoy positive experiences and have good relationships with staff. They report that they are happy in the home. One young person commented, ‘I’ve been in a lot of homes and have experienced many different services, it took me a while to settle but I really like it here’. Staff advocate for young people and help them to have their views heard regarding their long-term care plans. Staff work in partnership with education and key work sessions help young people to understand situations and ways to move forward. Young people gain confidence and have a sense of control and input about their lives. They have a voice and are listened to. The registered manager and staff model professional standards in their work and demonstrate good levels of courtesy and respect towards young people. As a result, they quickly form good relationships with staff and will talk through difficulties because of this trust. One young person commented, ‘I like the manger

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children and young people since the most recent full inspection

here, she is firm but fair’. Young people’s attitude to their learning has increased and they take a keen interest in improving their educational attainment. This personal commitment is helping enhance their life chances.

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children and young people since the most recent full inspection

Outcomes for young people continue to be monitored by the registered manager and monthly quality assurance visits are completed by an independent visitor. These systems ensure the young people are not only safe, but are making measurable progress as a consequence of their placement. The manager robustly investigates any complaints and young people receive detailed feedback about the outcome. Staff keep young people safe and they work with agencies such as police, safeguarding services and the designated officer from the local authority to manage risk. Staff check the safety of young people when they are out in the community. When physical interventions are necessary, staff make sure that they record accurately the events and reflect on incidents as a way to modify future behaviour. However the registered manager does not ensure that she has spoken to the staff about the measure and that she has signed the record to confirm it is accurate in a

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children and young people since the most recent full inspection

timely manner. This hinders that the registered manager ability to identify any issues or patterns of behaviour and to take robust actions in the best interest of the young people.

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children and young people since the most recent full inspection

During the last inspection there were four requirements and two recommendations raised. These have been met.

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Information about this children's home

The home is privately owned and is registered for two children or young people with emotional and/or behavioural and learning difficulties. The statement of purpose details the age range of children and young people from 8 to 17 years of age.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

11/03/2015 CH - Interim Sustained effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must ensure that; (b) within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")— (i) has spoken to the user about the measure; and (ii) has signed the record to confirm it is accurate. (Regulation 35 (b) (i) (ii)) 06/05/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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