Children's Home run by Keys Care Limited in Windsor and Maidenhead

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection, Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

The registered manager was on leave as he was on the last inspection. The deputy manager was in charge of the home and has been busy assisting with another home in the organisation since the last inspection. She was fully able to provide an update on the progress of the young people and the development of staff.

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children and young people since the most recent full inspection

The requirement from the last inspection has been complied with. In a team meeting, the manager effectively addressed the need for the staff to ensure that young people read and understood all documentation related to their care. Staff understand the importance of this practice for the young people. They believe that it will only improve upon the care they provide.

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children and young people since the most recent full inspection

A young person recently made a successful transition from the home to a semi- independent living placement. The staff played an instrumental part prior to the move, assisting the young person to develop the necessary skills to live independently. They provided additional support in the form of attending pre- placement visits, purchasing items and preparing the young person by easing his anxiety. Even though the staff undertook several visits to the young person after he left, there were no clear documented records to support their efforts of good practice.

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children and young people since the most recent full inspection

In the last two weeks, a new young person has been admitted to the home and is settling in very well. The staff have a good grasp on his needs as they work to develop a positive relationship with him. The young person feels that the staff listen to him and explained the rules of the home, along with his rights, at the time of admission. In summing up his first two weeks, the young person said, ‘It’s alright; I get on with most of the staff.’ The referral process included a detailed impact risk assessment that evidenced the young person was a good fit with the other young person living in the home.

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children and young people since the most recent full inspection

Young people actively engage in education. Some attend college despite historically not showing an interest in learning. They are supported to do well. When decisions are made that may hinder a young person’s educational progress, the staff mount a professional challenge on their behalf. This process keeps the young person motivated thus preventing discouragement. The manager was able to evidence a recent challenge to a college for one of the young people that was handled extremely well. All young people new to the home have their educational needs met by promptly being enrolled in education.

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children and young people since the most recent full inspection

The placement plans for young people have recently been reviewed or have review meetings scheduled. Records clearly reflect that the staff are providing continuous support to the young people, specifically when they displayed challenging behaviours. Key working sessions are being held regularly allowing young people to discuss their progress. In addition, young people’s meetings are held weekly to obtain their views, plan their week, and raise any minor grievances.

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children and young people since the most recent full inspection

Safeguarding of young people continues to be of good quality. There is excellent communication with professionals; staff understand the proper procedures to take when young people are at risk. All potential safeguarding incidents have a management overview ensuring young people are safe.

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children and young people since the most recent full inspection

Young people that may be at risk of child sexual exploitation benefit from the pro- active approach of the organisation to train and educate staff to keep young people safe. A child sexual exploitation newsletter is issued quarterly containing resources and articles to be shared with staff. The staff continue to have a through response to incidents of young people going missing. They follow their policy and procedures correctly and keep detailed documentation of the event. Return home interviews are always provided when young people return along with formal meetings that assess risks and attempt to prevent further incidents.

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children and young people since the most recent full inspection

Records of physical intervention show that the staff do not use the practice as behaviour management. Safe handling of young people only occurs when they present as risk to themselves, for example, when episodes of self-harm arise. These situations are handled with extreme care and in consultation with emergency medical professionals.

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children and young people since the most recent full inspection

The management monitors any member of staff that may display concerning practice, such as inappropriate boundaries with young people. Their practice is discussed in supervision and efforts are undertaken to improve in areas where their practice is considered weak. The manager has successfully identified when some staff are not suited to work with the young people in the home and acts accordingly by finding the best fit in the organisation for them.

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children and young people since the most recent full inspection

The relationship between the staff and the local police continues to be an effective resource for the home. The neighbourhood police routinely call around to the home, to discuss potential concerns and meet any new residents.

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children and young people since the most recent full inspection

Monitoring of the home has been of good quality. Regular monthly visits are undertaken by the independent visitor. The manager routinely updates Ofsted about any concerns or issues the home may be experiencing Although the manager was going on leave he provided a detailed and helpful email to Ofsted, in case the inspection occurred in his absence, demonstrating good preparedness. the

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Information about this children's home

This home is privately owned home is run by the Keys Group The home is registered for two young people who experience with emotional or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

03/03/2015 CH - Interim improved effectiveness

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Recent inspection history

22/01/2014 CH - Interim Satisfactory Progress

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 All children’s case records must be kept up to date and stored securely whilst they remain in the home. Case records must be kept up to date and signed and dated by the author of each entry. (Guide to the Children's Homes Regulations including the quality standards, April 2015, page 62 paragraph 14.3 )

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What the inspection judgements mean

At the interim inspection, we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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