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Social care · Social care interim inspection

Children's home run by Keys Nhcc Ltd in Rossendale

Inspected 8 Mar 2016 · URN SC020610

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Summary

No overall grade in this framework

Hannah Bates

What we read, and from where

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  • Inspection datesingle source

    8 Mar 2016

  • Inspectors verified

    Hannah Bates

  • URN verified

    SC020610

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+46Positivemore positive than 53% of reports of this type

In line with other reports of this type.

Praiseexcellentsuccessfulsupportiveconsistentlymake good progresssuccessfullyenjoypositive
Criticismconcernslacknot alwaysdeclinednot robust

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings702w+46
  • What needs to improve202w+33

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
904
about usual (typical 904)
Reading level
Hard
Flesch 45, typical 48
Average sentence
17 words
Next steps
3
typical 4
Hedged sentences
6%
“some”, “not always”, “most”…

Where the words go

Findings 52%What needs to improve 15%About the inspection 33%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, the registered manager and staff continue to ensure that they provide good care to young people. They continue to work collaboratively with other agencies to promote the wellbeing of young people. At the last inspection three requirements and two recommendations were made. The registered manager has worked hard to address these areas. She has met the requirements and recommendations. Three recommendations have been raised form this inspection. There have been no new young people admitted to the home and no young people have left.

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children and young people since the most recent full inspection

Overall, young people continue to make good progress. Since the last inspection, some young people have struggled to engage within their education. However, the registered manager and staff have worked tenaciously with them and their college to support them to re-engage. This has been successful. Young people continue to have excellent attendance within education and staff successfully use incentives and rewards to encourage young people to continue to attend and engage within education.

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children and young people since the most recent full inspection

Young people enjoy positive experiences with their peers and staff. Young people say that they like the staff and their peers. Staff support young people to continue to have good relationships with one another and they de-escalate any everyday conflicts effectively, with a focus on mediation. Staff continue to offer support to young people in times of crisis and they work hard to steer them back on track, through regular key working sessions and taking young people out for individual time on activities. Staff continue to promote young people’s identity. They promote inclusion and are fully supportive of how young people choose to present themselves. The home continues to be warm and welcoming. However, there is a lack of robust everyday oversight in young people’s bedrooms to ensure that their rooms remain compliant with health and safety requirements; for example, when young people attempt to remove their window restrictor or smoke alarm.

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children and young people since the most recent full inspection

Young people continue to be safe and staff promote their welfare in the home and community. Risk management plans are in place and are consistently reviewed and updated. After physical interventions, staff ensure young people have opportunity to talk about their feelings of the restraint. Staff help them to manage their feelings when they are upset and employ tactics such as going for a walk to try to prevent young people’s behaviours escalating. When young people go missing, staff follow them and they search for them. However, young people do not always receive a return interview and when they do, staff do not receive information from the return interviews. Staff complete room searches sensitively. They inform young people of the reasons why they took such action, and discuss with them any concerns arising from the room search. Staff make appropriate safeguarding referrals and share information with the placing authorities. However, they do not

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children and young people since the most recent full inspection

always ensure that they clearly record the actions they have taken.

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children and young people since the most recent full inspection

Since the last inspection, some young people’s risk taking incidents, such as substance misuse and missing incidents, had increased. The registered manager and staff have worked with police and placing authorities to employ different strategies to minimise young people’s risks. For example, a local police community support officer has visited the home to talk to young people about exploitation and grooming. They have escalated their concerns appropriately and been robust in their risk management of situations. Staff talk openly to young people about their concerns and how to keep safe. These interventions have been successful in helping young people to re-engage and their risk taking behaviours have started to reduce again.

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children and young people since the most recent full inspection

Partnership working continues to be a strength of the home. The registered manager works collaboratively with agencies such as CAMHS, police, and social workers. There is frequent communication with other professionals which supports the team around young people. The registered manager continues to have high ambitions for young people in her care. She is committed to providing them with excellent care. Consequently, management oversight of staff practice remains good. She brings any practice issues to team meetings and systems and strategies are consistently reviewed and amended in order to meet young people’s needs.

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Information about this children's home

This is a privately owned Children’s Home, registered to provide care for up to three young people with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

02/02/2015 CH - Interim Sustained effectiveness

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Ensure that staff are familiar with the home's policies on record keeping and understand the importance of careful, objective, and clear recording (The Guide to the Quality Standards, Page 62, Paragraph 14.4)

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Recommendations

 Ensure that children's homes are nurturing and supportive environments that meet the needs of their children and which comply with relevant health and safety legislations, such as fire regulations (The Guide to the Quality Standards, Page 15, Paragraph 3.9)

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Recommendations

 Ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority provide an opportunity for the child to have an independent return home interview. Homes must take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child (The Guide to the Quality Standards, Page 45, Paragraph 9.30)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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