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Social care · Social care interim inspection

Children's home run by Pathways Care Group Limited in Runnymede

Inspected 12 Feb 2016 · URN SC417031

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Summary

No overall grade in this framework

Michele Hargan

What we read, and from where

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  • Inspection datesingle source

    12 Feb 2016

  • Inspectors verified

    Michele Hargan

  • Postcode verified

    KT15 2PS

  • URN verified

    SC417031

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+34Mostly positivemore positive than 43% of reports of this type

In line with other reports of this type.

Praiseeffectiveexcellentclearvery welltrusting relationshipsgood progresspositivesafe
Criticismconcernsconcernseriouslydeclinedlow

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings983w+37
  • What needs to improve149w0

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,132
longer than usual (typical 904)
Reading level
Fairly hard
Flesch 50, typical 48
Average sentence
20 words
Next steps
4
typical 4
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 62%What needs to improve 9%About the inspection 29%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has Sustained Effectiveness .

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children and young people since the most recent full inspection

The log used to detail any sanctions is now amended so that in the event of any measures being taken the effectiveness and any consequences can be recorded. This promotes staff accountability by ensuring they carefully consider if their decision has had a positive impact on the young person’s behaviour. This action meets a previous requirement. There have been no sanctions since the last inspection.

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children and young people since the most recent full inspection

The home has recently been redecorated throughout and young people have chosen the colours and some of the soft furnishings. Ensuring good quality surroundings values young people and promotes a sense of belonging and ownership. A member of staff said, ‘(Name) chose the colours in the dining room.’

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children and young people since the most recent full inspection

The registered manager has worked hard to ensure the agreement of further much needed improvements including replacement of the lounge floor, re-carpeting and new windows. As the home is in a conservation area securing permission to change all of the windows has been a challenging. About the estimated completion dates for the windows a senior member of staff said, ‘By the time we get all the quotes and get the work done it will probably be finished by about May.’

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children and young people since the most recent full inspection

Young people no longer have to sign documents to indicate taking part in routine aspects of daily living such as receiving their allowances. This is in keeping with the homes approach, which is about building trusting relationships with young people. Ofsted surveys are distributed to all young people, staff, parents and professionals. This ensures that those who live at the home, those who place young people, and parents or carers can make their views known to the regulator.

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children and young people since the most recent full inspection

All young people now receive a visit from an independent person in the event of their going missing. One young person’s placing authority ensures a police person with responsibility for vulnerable missing young people carries out these visit. The aim of this is to complete a thorough interview and to identify any underlying concerns. Even if the young person refuses to talk about what happened they are offered appropriate advice and guidance. Sensitive persistence to engage young people who may appear reluctant to talk is an important step in helping them become safer and gives a clear message that their welfare and safety is of paramount importance. These improvements meet the four recommendations made at the previous inspection.

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children and young people since the most recent full inspection

One young person’s missing is a significant concern. It is clear that the registered manager and staff work closely with all the professionals and family members involved aimed at trying to keep the young person safe. For example, strategy meetings have taken place and there is effective joint working with neighbouring police authorities. This results in swift action to return the young person to the home. This proactive approach helps mitigate this type of risk taking. A senior member of staff said, ‘It was really good to see how quickly the police passed on the concerns and the response we got.’

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children and young people since the most recent full inspection

Three low level restraints have taken place since the last inspection. Generalised terms and jargon are used within the homes restraint log to describe young people’s behaviour. While there is no concern as to how restraints were carried out, the records do not tell the story of what actually happened or make clear who was present. This makes identifying any themes or triggers untenable and records would not stand up to any retrospective scrutiny in the event of any investigation.

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children and young people since the most recent full inspection

Young people can raise concerns with the staff and these are taken seriously and addressed through effective joint working with placing authority social workers. As a result, young people learn that staff are genuinely invested in their welfare and know what action to take in young people’s best interests. This builds trust and helps young people feel an increased level of security. A young person said. ‘I have been able to tell my social worker what I wanted to.’

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children and young people since the most recent full inspection

Young people are making good progress in a range of areas. One young person is doing very well in vocational training at college; another young person is taking more personal responsibility and continuing her participation in the performing arts; while a third young person is resuming school full time and their excellent scootering skills has led to the young person receiving sponsorship of this activity. Providing good support and practical assistance to pursue training and meaningful pastimes is immensely beneficial to young people aiding their overall development. About their plans for the day at inspection a young person said, ‘I am off to the shops.’ About preparation for a drama class a young person said, ‘I’ve been memorising a passage from a book that I have to recite.’

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children and young people since the most recent full inspection

Young people receive more effective support from staff who have a deeper understanding of their communication needs. This is because staff are undertaking level two training about autism and they receive input from a consultant clinical psychologist. Ensuring staffs understanding about the impact of autism builds empathy and confidence about how best to support young people and reduces the likelihood of their being disadvantaged in any way. A member of staff said, ‘We are completing the two assessments books and we have an assessor.’ Staff continue to receive effective support from the registered manager including regular supervision and appraisal. This level of support helps staff feel valued and sustains their motivation to provide young people with similarly good support. A member of staff said, ‘I treat young people just like I would if they were my own children. So when I picked (name) up from her boyfriend’s we had ‘the talk’ in the

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children and young people since the most recent full inspection

car about being careful and safe. She didn’t get out of the car and she could have, when she came back into the house she told everyone, she’s given me the talk.’

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Information about this children's home

The home may only provide care and accommodation for four young people with emotional and or behavioural difficulties. The home is owned and operated by an independent provider.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

03/03/2015 Interim Improved Effectiveness

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Records of restraint must be kept and should enable the registered person and staff to review the use of control, discipline and restraint to identify effective practice and respond promptly where any issues or trends of concern emerge. The review should provide the opportunity for amending practice to ensure it meets the needs of each child. In particular that records clearly describe what the young person did and how staff responded making clear the full names of all those involved. (The Guide to the Quality Standards page 49 paragraph 9.59)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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