Children's home run by Mangrove Care Limited in Newcastle-under-Lyme

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

p.2

children and young people since the most recent full inspection

When young people move on, their transition is well planned and co-ordinated. This enables young people to make a successful transition to adulthood. In some cases ongoing support has helped young people in their early stages of independence. This approach means that young people feel valued and cared for even after they have left the home. Also, the home has been able to recognise when they are no longer able to meet a young person’s needs and aiding a timely transition to a new placement. Outcomes for young people continue to be monitored by the registered manager and monthly quality assurance visits are completed by an independent visitor. These systems ensure the young people are not only safe, but are making measurable progress as a consequence of their placement. Young people enjoy positive experiences and have good relationships with staff. They report that they are happy in the home. Care staff continue to create new

p.2

children and young people since the most recent full inspection

ways of enabling young people to overcome their difficulties of the past and to make plans for the future. Staff advocate for young people and help them to have their views heard regarding their long-term care plans. Young people are making progress in their education. Staff work in partnership with education and key work sessions help young people to understand situations and ways to move forward. Young people gain confidence and have a sense of control and input about their lives. They have a voice and are listened to. The manager robustly investigates any complaints and young people receive good feedback about the outcome. Staff keep young people safe and they work with agencies such as police, safeguarding and the local authority designated officer to manage risk. Staff check the safety of young people when they are out in the community. Physical interventions are rare. When they are used, staff make sure

p.2

children and young people since the most recent full inspection

that they record accurately and talk to young people and reflect on incidents as a way to modify future behaviour. Risk assessments are not treated as live documents. As a consequence, staff do not have up to date information to ensure practice keeps young people safe. For example, one young person had a new agreed procedure to her help keep her safe from child sexual exploration, however this was not recorded on her risk assessment. The home’s quality of care does not include the views and opinions of stakeholders and young people. This hinders the manager reporting on the measurable difference the home makes through the views of key people. Young people are enjoying the garden space. This improvement addresses the one requirement made at the last inspection.

p.2

Information about this children's home

The home provides care and accommodation for up to four young people aged between ten and seventeen years on admission. The home is privately owned and managed.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement

p.4

Recent inspection history

04/02/2015 CH - Interim Sustained effectiveness

p.4

Recent inspection history

12/03/2014 CH - Interim Satisfactory progress

p.4

Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

p.5

Requirement Due date

The registered person must ensure that in order to complete the quality of care review they must establish and maintain a system for monitoring, reviewing and evaluating - (b) the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and (c) any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children”. (Regulation 45(2)(b)(c)). 28/04/2016

p.5

Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation:  Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day to day basis. This is in specific reference to updating risk assessments in a timely manner. (The Guide to the Quality Standards, page 42, paragraph 9.5)

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.6

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.7

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.7